• Music Maker

  14 answers, most recent on 9/1/2024

  RE: [Solved] Can't load soundpools
  @Laurens-vandenBerg Yes, you probably tried it by now. You just enter your Premium Edition serial number from your order confirmation e-mail, then download all features and redeem the Soundpools you want to use with the free credits. Be aware that
• SOUND FORGE

  4 answers, most recent on 11/3/2022

  [Solved] INSTALL program crashes within Vegas Pro 20 AND within downloads
  INSTALL program crashes within Vegas Pro 20 AND within downloads within MY PRODUCTS. SERIOUSLY??? write something that works!   I pay for this software and can not install it.... really?????? Come on 20-year old programmers...get your S____
• Music Maker

  No answers, created on 6/17/2024

  Music Maker Free Edition no longer available!
  Beginning with version 2025 Music Maker will no longer have a feature limited Free Edition. Instead, Magix reduced the price of the fully featured Premium Edition to about $50, or $40 for an upgrade from an earlier version. So, in case you are
• Video Pro X

  10 answers, most recent on 4/30/2024

  RE: Magix Movie edit pro premium 2022 crash problem
  Hi can someone please tell me if Magix Premium pro 2022 was it a cd installation? or a digital download, as I have been having a lot of trouble with mine and want to install it on another pc to see if issues are still there. I can[t remember how I
• Photostory

  8 answers, most recent on 2/15/2023

  RE: [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  @bdesha Hi . . . . NVidia GeForce GT640 . . .  I have a feeling that the replacement card is the cause of the problem that I am encountering . . . . I would agree - the GT640 is not usable by the program as it does not support NVENC - I would
• ACID

  4 answers, most recent on 3/7/2024

  RE: error 404
  @Jimmie-Rose If you received a voucher code from them you can redeem it here: https://magix.com/redeem If you received a serial number, you can download the software from here
• Samplitude

  4 answers, most recent on 6/23/2024

  RE: Static and audio dropouts
  @P.A. Yes, Magix Low Latency is an older version of the free ASIO4ALL driver. Maybe it's a good idea to download and install the newest version of ASIO4ALL.
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth Hi . . . . It won't work for a new file . . . . We need to know the file format and encoding you are working with. Download and install MediaInfo and analyse the video file you are trying to import and post the results, see this
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  .................. . how do I get the MPEG download again? @RayBin I don't think you'll need to install it again, It's a codec that gets installed on your system separately so still should be there even if you uninstall MMS (Magix Movie Studio),
• Music Maker

  2 answers, most recent on 12/12/2022

  RE: [Solved] Can't use premium
  @nothingness Hi If you signed in (Join) on the Start screen - you will see you email address top right of the start screen, if not do so. Did you download and install all the extra content that became available after activation? Again if not do so -
• Music Maker

  One answer, on 11/27/2025

  RE: installation Music Studio 2024 Dlux
  @JeanLuc-SCLAFANI Vous parlez de Music Studio 2004 Deluxe ? On trouve des lecteurs de disque externes USB pour environ 20 €. Ces anciens logiciels ne sont plus disponibles au téléchargement. De plus, leur compatibilité avec un ordinateur moderne
• Photostory

  17 answers, most recent on 12/9/2022

  RE: [Solved] how to reload deluxe2023 on new laptop
  @RONALD-STEVENS Hi Ronald, Go to your account on Magix.com, log in, My Products and find PhotoStory Deluxe 2023 and download it from there and install it. Note your activation code. Also check to make sure that it's only activated on 1 device. You
• ACID

  5 answers, most recent on 4/11/2025

  ACID 11 PRO SUITE LOOPS
  I purchased ACID 11 Pro Suite on as part of the recent sale and the product page indicates that it has 16GB of loops and 70GB of Independence sounds.However after going to Help Download loops and instruments, the Independence downloads are between
• Music Maker

  10 answers, most recent on 2/11/2023

  [Solved] 2023 Music maker - Updating free version to paid premium
  I was using the 2023 Music maker free version and then paid for the 2023 premium version. Downloaded the premium version from the links in the confirmation email. When installing - it uninstalled my free version and then only reinstalled the free
• Movie Studio

  11 answers, most recent on 11/8/2024

  RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.
  Hi, Everything should be there so long as you use the same account. However, you may have to download them again. They will show up under Templates and Audio as requiring a download. This usually happens if you switch from Plus to Premium or vice
• Movie Studio

  2 answers, most recent on 7/1/2024

  RE: error in module vcruntime 140.dll
  @Anastasios-Skaramagkas Hi . . . . error in module vcruntime 140.dll . . . . This error can be caused by several issues, however try the following: See this tutorial for how to run a system check, do only steps 4 - 11. If that does not fix the
• Other products

  No answers, created on 8/1/2025

  New ASIO driver from Steinberg.
  A new widely compatible ASIO driver has been released by Steinberg. For those that may be having to use an inboard sound chip or older sound card or one relying on the ASIO4ALL or Magix own ASIO driver, this new, more efficient driver, has at least
• Movie Studio

  3 answers, most recent on 11/10/2022

  RE: [Solved] MS 2023 render without hardware encoding even though..
  @JCI-21 Hi Are the GTX 1650 drivers uptodate? The latest version is 526.86 available here. What effects have been used in the movie? John EBForum Moderator
• Music Maker

  18 answers, most recent on 12/30/2024

  RE: Magix Music Maker 2013
  @tmab I tried the downloader and yes, it looks like the download is no longer available and then the downloader crashes. See here: So, you also need to contact customer support at infoservice@magix.net and ask them for a direct download link.
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  @David-Pook Hi Did you try a full Restart, not Shutdown, of the computer? If this does not work then. . . . . So i uninstalled it, re-installed it and still it wont start. . . . This can compound the issue you are having unless you did a full
• Other products

  5 answers, most recent on 10/10/2022

  RE: [Solved] Subscription - How to get FREE content?
  @Christopher-Zachar You need to download the free version of Music Maker from Magix.com to be able to use Loops Unlimited. You can download the loops there, combine them and export them as WAV to be loaded into ACID. If you don't want to do this, I
• Movie Studio

  5 answers, most recent on 7/31/2025

  RE: How can I compare the various video products?
  @Walter-Nezwisky There's only 2, Video deluxe & Video Pro X, 3 products if you include Vegas Pro. All have a Trial version that you can download from the Magix website & test for 30 days. Each have different 'package' options such as
• Movie Studio

  2 answers, most recent on 5/26/2024

  RE: [Closed] Lost Software and serial number
  If you purchased software, there is an Expiration to use the download, but the serial is within the account noted by the aboe.   good luck
• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  @Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use