• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Welcome to the Magix user to user forums. First, there is no subscription involved with purchasing any version and edition of MusicMaker. Each major version release has now to be purchased by a one-off payment, but if a user decides
• Xara Designer Pro

  3 answers, most recent on 5/10/2023

  File size limit
  I can't export my graphics to 6m by 2m at 300dpi. it keeps resetting to 69dpi and when I try different export options like WebP then it reports file too large. Is there a limit?
• Movie Studio

  14 answers, most recent on 5/6/2023

  RE: Intro/ Outro animations
  @Demys-frank Hi, I just tried an Intro on a 1frame jpg & it works so no I don't believe there is time min/max, , Your green image looks like a graphics problem, so can you click your icon at the top of this page - My Profile & fill in your
• Music Maker

  8 answers, most recent on 4/16/2023

  RE: MUSIC MAKER 2023 LOCKS UP AT STARTUP
  @GREG-MACKENZIE Hi What is the specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  @Robert-Doherty Hi Robert. First thank you for the image as you do seem to be using two hard drives. That is the first time I have had that information. Assuming you are using the second drive for your video files and because the C: drive still has
• Video Pro X

  12 answers, most recent on 12/12/2023

  RE: Crashing in video proX14
  @Stanislav-Zakharov Hi . . . . I probably need a different machine, laptop; my laptop is not doing good . . . . I would agree with you on this. If you decide to upgrade to a better PC then, I Personally, would avoid using any AMD based system for
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @Willem-vdfdeJong, @CubeAce HI . . . . So, if it has been removed from the driver it means you need to "downdate" your driver? . . . . That is my next step in testing, I have 3 older drivers downloaded for testing. . . . . And is this the case for
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  Hello @Weilburg-TV, My answer was meant to get you started as soon as possible, so you can finish ongoing projects. Later, you can always decide whether you want to keep Pro X15 or not. Whether it makes sense to apply for support seems unnecessary,
• Music Maker

  One answer, on 12/11/2023

  RE: CTL + Z
  @frank-flores Hi Works fine here so long as the last action taken is to stop recording. Given the problems you have been having with 'dropped VST's and paths' we need more information to help diagnose the issue(s) you are having: The specification
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. The amount of free space on the hard
• Music Maker

  8 answers, most recent on 4/16/2023

  RE: MUSIC MAKER 2023 LOCKS UP AT STARTUP
  @GREG-MACKENZIE This depends on your Intel processor. It's possible that Intel processors with integrated graphics from some years ago might not be compatible with OpenGL 2.0.
• Video Pro X

  5 answers, most recent on 6/28/2023

  RE: Export codecs asymmetric load across CPU & GPU
  I did not know if it was a bug or a feature. Encoding some formats, seeing the cpu go to 90-100 degrees shocked me.. Intel pushed 2 big updates to the hardware last night (round 6) / video. Took 5 mins to apply... This alleviated a lot of the
• Movie Studio

  14 answers, most recent on 6/16/2024

  RE: Movie Studio will not display video but does play audio
  @Roger-Blair Hi . . . . driver version 474.82 on the NVIDIA K4200 but I guess it is not high enough . . . . It is not the driver that is 'high enough', it is the K4200 Graphics card that is not enough, to repeat my statement in my comment
• Other products

  5 answers, most recent on 3/16/2024

  RE: Create a heading
  @PETER-WALLER Welcome to the Magix user to user forums. I don't think you can create a "Title slide" at the beginning of a slideshow in PM Deluxe, sorry! Slideshows in PM are, as I understand it, a very simple method of displaying multiple images,
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @AAProds, @CubeAce, @Willem-vdfdeJong Hi . . . . something doesn't add up here. If I do a simple export to AVCHD/m2ts, I get hardware encoding. When I "burn" to a BD ISO, I get that message "update your graphics card driver, hardware encoding has
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi Thanks for the information, the properties of the MOV file does tell us some of the information required, however not 2 important parameters of the video which are relevant to the playback and audio issue - i.e. if the video is
• Movie Studio

  8 answers, most recent on 3/14/2024

  RE: export was cancelled due to an error but no code,
  @spuddy13 Hi Brian What is the Intel processor full model number and the GTX graphic card full name/model and are their drivers up to date? The Belarc images are difficult to read. From what I can make out this is a laptop running Windows 10. . . .
• Movie Studio

  10 answers, most recent on 1/9/2024

  RE: Fails to open
  @John-Forrest Hi. The program should work on Win 11. Did you create an account with NewBlue to register the program? It may need reactivating from that account first before you can use it. Not having it activated could cause the warning message you
• SOUND FORGE

  18 answers, most recent on 3/20/2024

  RE: Sound Forge blurry with 4K (3840 x 2160 150% scale)
  @Endre-Nagy Better be careful what you wish for. I wouldn't be surprised if Magix kills off Sound Forge. It had barley any changes over the past couple of years, the team behind it mainly works on Vegas and Magix announced to consolidate all its
• Movie Studio

  16 answers, most recent on 1/9/2024

  RE: [Closed] Using GPU and CPU together for encoding process?
  @johnebaker, Haha yes the scan type and order of the MPEG-PS file looked weird to me as well. I can't remember how it happened since I didn't touch that video in a long time. Which brings me to the next point: I didn't use that file in the project
• Movie Studio

  21 answers, most recent on 9/28/2023

  RE: Hardware Encoding for MPEG-4 Export Stopped Working
  @Ronald-King Hi, It looks to me like you are using the Finish Movie button at the upper right of the screen. Instead, use File, Export Movie, Video as MPEG-4. Check the box for Display all and then open the dropdown to select the export type and
• Movie Studio

  21 answers, most recent on 9/28/2023

  Hardware Encoding for MPEG-4 Export Stopped Working
  I had Movie Studio 2018. It was taking about 3 minutes to render a 1 min video using MPEG-4 under the 'Best' quality. About two weeks ago I upgraded to MS24 and was pleased to see that rendering was completed in 30 seconds or less with hardware
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  I'm surprised Go-Pro do not have a program that would do that for you  @CubeAce Hi, GoPro might have that feature in GoPro Quick or GoPro Studio but I think they assume you've already set the camera as timelapse video or photo sequence as that has
• Movie Studio

  23 answers, most recent on 6/25/2023

  RE: Optimum Windows Settings for Magix Video Editors
  @me_again @johnebaker Hi "Windows Update Keeps Rolling Back Graphics Driver to a Previous Version". I have had this problem in the past with Win 10 Pro and fixed it with the Advanced Setting that excludes "Device Drivers from Automatically