• MAGIX

  One answer, on 9/21/2022

  Sound Forge Pro/Suite 16 - Patch Release notes Ver. 16.1.2
  Dear community, as you all know, we are constantly developing our Sound Forge family and are pleased to announce the release of our latest patch for Sound Forge Pro/Suite 16. Version 16.1.2 is a hot-fix update that tackles issues with Plug-Ins,
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @Reyfox You still don't get it. Please, I am somewhat intelligent and I am able to read, watch and comprehend, and push buttons in PS23, which I did. PS23 cannot create multiple independent timelines in one project the way that MMS/VPX can. And that
• Movie Studio

  14 answers, most recent on 12/17/2022

  RE: MovieStudio 2023 freezes after a few minutes.
  @Kam-Srikameswaran Hi and welcome to the user to user forums. The AMD FX9590 is an older processor needing to use DDR3 memory with no internal GPU. What is the speed and type of your C: drive and what cache memory does it have? How much free space
• Movie Studio

  6 answers, most recent on 11/7/2021

  [Solved] Weird bright green band across screen....
  MEP Pro Premium 2021. I'm creating a presentation for a virtual seminar...3 or 4 pre existing video clips (in MP4 format) with some dialogue / introduction before each clip... Once put together, all clips play and appear to be ok, but after
• SOUND FORGE

  3 answers, most recent on 11/3/2021

  RE: [Solved] Shows music there and playing but toward end stops playing sound
  Hi and welcome to the Magix Sound Forge users community @Renae-Mussachio, if the file(s) are MP3 or other lossy format, try enabling the proxy option, which creates and loads a more reliable PCM format file. However, I am not certain this option
• ACID

  5 answers, most recent on 11/1/2021

  RE: [Solved] Can't play MP3 - error "the file type is not supported"
  @Detudamo-Kaufiti Hi Please do not double post on the same issue. I see you have resolved the issue in this comment. This topic will be closed. John EBForum Moderator
• ACID

  5 answers, most recent on 11/1/2021

  [Solved] Can't play MP3 - error "the file type is not supported"
  Hi guys, I can't play or preview mp3 I just downloaded. I'm using Acid 10 I get a notice below (no error number) "the file type may not be supported" Any help please?  
• Samplitude

  4 answers, most recent on 10/19/2021

  RE: [Solved] export to cd
  @stephen-l1757 Yes, you can create Audio-CDs. You can also export as WAV and MP3. Have you tried the free demo version?
• ACID

  5 answers, most recent on 2/24/2022

  RE: [Solved] Acid Pro not able to load/edit mp3 files
  @Lou-DiMarco Install the newest update via the help menu and close the program. Hold CTRL+SHIFT and double click on the ACID icon to start the program. You will see a small window that ask you to reset the program preferences. Click on the checkbox
• ACID

  5 answers, most recent on 2/24/2022

  [Solved] Acid Pro not able to load/edit mp3 files
  I am currently running Acid Pro 10 Build 10.0.5 (Build 38) 64bit   This is a new install on a new MSI Crosshair 17 Laptop A11UDK Windows 10 Home 64 bit build 19042 Mp3 files will not load. Acid says the files are not supported. I have used many
• Photostory

  2 answers, most recent on 9/29/2021

  RE: [Solved] set a start marker after a song introduction instead of at beginning
  @Sally-Weigand Hi . . . . The MP3 song I want to use for my photostory has too long an intro and I want to start the music after this to begin . . . . If you are not working in Timeline mode - switch to it, select the music audio object and cut the
• Photostory

  2 answers, most recent on 9/29/2021

  [Solved] set a start marker after a song introduction instead of at beginning
  The MP3 song I want to use for my photostory has too long an intro and I want to start the music after this to begin when the photostory begins. The manual says you can set a start marker after a song intro but not just how to do this. Does anyone
• ACID

  9 answers, most recent on 7/1/2025

  RE: [Solved] This file cannot be added to Acid Projects mp3 may not be supported
  @Chris-Spargur Hi . . . . my pc before it got reformatted at the repair shop. I'm thinking they just added soooo much security that the pc can't function properly. . . . . Which Antivirus program did they put on the PC ? Try disabling the AV then
• ACID

  9 answers, most recent on 7/1/2025

  [Solved] This file cannot be added to Acid Projects mp3 may not be supported
  ACID Music Studio Software Version 11.0.10 (Build 21) 64-bit. When trying to import an mp3, I'm getting the following error message: This file cannot be added to ACID Music Studio projects. The file type may not be supported. I just got this new pc
• SOUND FORGE

  22 answers, most recent on 9/10/2021

  RE: [Solved] Error message: "There is no template available for this format.
  k just to tie this one off in case anyone needs to read this in the future. In Music Maker, I can open a 4 track .wav file and it will save just fine as an MP3 because the program does the work it needs to to make this successful. In Sound Forge
• Movie Studio

  8 answers, most recent on 9/10/2021

  [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
  I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get
• SOUND FORGE

  22 answers, most recent on 9/10/2021

  [Solved] Error message: "There is no template available for this format.
  Working on a file. Saved it as a .wav first, then opened the .wav file to SAVE AS an MP3. Received message "There is no template available for this format. The selected media may not support it". I also attempted to use the CONVERT Windows menu
• Other products

  4 answers, most recent on 8/29/2021

  RE: [Solved] activation limit
  @Domenic_b You don't need an activation code. You just go to "My Products" and select MP3 Deluxe 19 and then you deactivate one or two licenses. Then you should be able to register it on your computer.
• Photostory

  4 answers, most recent on 9/18/2021

  [Solved] Error during export MP4/HVEC
  Export to above formats fails whilst using the GPU. (NVIDIA GeForce GTX 1060 3GB) Gives the error below (from log file) 2021/08/28 14:29:07 [FATAL]   [MPEGIntel]: DP4::IntelVideoEncoder::Encode: SEH exception 0xC0000005: access violation2021/08/28
• Other products

  4 answers, most recent on 8/29/2021

  [Solved] activation limit
  i need help with MAGIX MP3 deluxe 19 my computer is Alienware Area 51. i have reached my activation limit and want to contact technical support to reset it. i cannot find a link to an email to talk to someone. how can i contact a human, i don't want
• SOUND FORGE

  5 answers, most recent on 8/27/2021

  [Solved] MP3 files cannot opened
  Sound Forge 15 Build 57 I installed the product on a new computer. all of sudden MP3 is NOT included in "All known media file" when I tried, the error msg displayed saying ' ... not supported format' Please help me Eric
• Music Maker

  4 answers, most recent on 8/11/2021

  [Solved] Exporting to an Wav or MP3
  I am having issues with exporting a file to an Wav file or MP3. It was working and now its not, please help!
• SOUND FORGE

  6 answers, most recent on 7/31/2021

  RE: [Solved] Computer ID incorrect (error message)
  Two plus weeks with this issue and here is the answer from Magix. Had I not uninstalled the program, I could still be using it just without the ability to make MP3's.  MAGIX Pro Support Jul 29, 2021to me Hello,thank you for your message.I'm really
• Music Maker

  5 answers, most recent on 7/29/2021

  [Solved] MP3 files won't load
  I just downloaded the new version of Music Maker and I can no longer drag MP3 files into the program to edit/cut. I get an error message saying it cannot read the format or something like that. These same MP3 files worked just fine before I