• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  Ich habe einen neuen Computer mit Windows 11. Ich habe die Testversion von Video Deluxe 2026 installiert. Das Programm kann nicht alle MP4-Dateien lesen. Diese Dateien werden im Verzeichnis geöffnet. Mit der Version von 2014 auf meinem alten
• Music Maker

  2 answers, most recent on 12/16/2024

  [Solved] How do I get my playback marker to start from where I postion it?
  My playhead use to playback wherever I placed it. Now everytime I click it just starts from the beginning all over again. I can't edit this way and it is annoying. My software version is 33.1.0.16 (magix music maker 25 premium) installed on windows
• Movie Studio

  2 answers, most recent on 9/11/2024

  [Solved] 24 version Burn DVD etc.
  Hi I created DVD with 4 video files sections / pages - but on play want subsequent files to auto start after previous one completes, currently it stops after each and awaits manual selection to play .. the person i am doing this for is not good with
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert Nobody here knows. We are all users like you and not Magix employees.
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  [Solved] INSTALLING LEGACY PLUG-INS
  Hi, I have licenses for Sound Forge 11 and Sound Forge 16. Version 11 was still Sony and bundled with the Izotope Mastering Suite. This suite of plug-ins was awesome and comparable to anything today. I have multiple computers and have been running
• Music Maker

  3 answers, most recent on 2/3/2024

  RE: [Solved] Reinstalled, where to find prepurchased soundpools ?
  @Brian-Robichaud They should be all listed in the Download tab inside the program.
• Samplitude

  4 answers, most recent on 12/13/2023

  [Solved] SNAP ALL OBJECTS
  Hello Everyone. I'm working on Samplitude PRO X6, working on long files like podcast recordings. I'm looking for an option where I have a large montage to bring all objects closer together using SNAP. Is there any shortcut/option that would allow me
• SOUND FORGE

  5 answers, most recent on 6/17/2025

  RE: [Solved] Short bursts of static
  @Pat-DeLaquil This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can click on the Windows start button in the bottom left corner and type regedit. Then
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: [Solved] SF 18 Pro Trial Crashing
  So I was checking out other file things elsewhere and that prompted me to check on my windows sound settings.My audio interface was set to run at 44.1kHz for some reason (even though I set it to 48kHz a while back). Then I checked the Roland website
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  all symptoms are caused by MP3. Make sure that the proxy compressed file format option is enabled in the program preferences or convert all MP3 audio files to WAV before you edit them. MP3 is only supposed to be used for a final delivery format for
• Samplitude

  8 answers, most recent on 8/7/2024

  RE: [Solved] No Signal through Visualization
  @Phil-Thompson Nvidia is the sound output via your graphics card. Don't use that. Realtek is the better option, this is the sound device in your computer. Yes, try ASIO4ALL. The newest version just released a while ago. Magix Low Latency is many
• Movie Studio

  One answer, on 4/3/2024

  RE: [Solved] Movie Studio 2024 Platinum fails to open
  I uninstalled the program and removed all folders and registry entries related to Magix. I re-installed and it still closed before finishing. I restarted the PC and it worked.
• Other products

  6 answers, most recent on 5/27/2024

  RE: [Solved] Re-installing MP3 Deluxe 19
  I had just done a clean re-installation of Windows 10 and was trying to install mp3.deluxe. All I had to do was to free up the previous installation; this can be done through the Magix Website - My Products page
• Movie Studio

  2 answers, most recent on 7/31/2024

  RE: [Solved] Background square video
  @jeesa2 Hi, Assuming that your project is set up for a square video, then right-click on the image, Background Design, Background Design, click on the black rectangle to open the Colour interface, and select your colour, ok, then decide what you
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: [Solved] sound forge 17 wont open
  @Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency
• Movie Studio

  5 answers, most recent on 9/3/2025

  RE: [Solved] Question: How to add new font to Magix Movie Studio 2025 in Windows?
  @tony-r Hi I have had the similar issue with a different TrueType (TTF) font Assuming you installed the font for All users, if not do so, reboot your computer with a full restart - Windows icon, Power icon, Restart this should rebuild the icon
• Music Maker

  2 answers, most recent on 6/14/2024

  [Solved] Shop Vst files
  Have purchase a few vst files from the music maker shop ..ie Centry Guitars,Electric bass, Lead synth just to name a couple. After upgrading pc and reinstalling windows 10 from scratch I can no longer install the vst ....all sound pools load correct
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: [Solved] Geen geluid bij overdracht VHS-band
  Beste Rob & Ray, Ik durf haast niet meer op dit forum verschijnen....Ik had deze namiddag (telefonisch) contact met mijn PC-leverancier en die vond het raar dat een en ander niet werkte omdat hij vond dat de instellingen ok waren om het te laten
• SOUND FORGE

  2 answers, most recent on 1/3/2024

  [Solved] SoundForge 17 PRO | Stopped Working.
  HI, clean reinstall didnt work at all!i just get stopped working everytime SF17 runz. Restart, Remove previously installed version (lost every preset and setups again)Redownload and reinstall SF17 ProHas Stopped Working!I cant get my job done! thats
• Photostory

  6 answers, most recent on 8/24/2025

  RE: [Solved] "Sound Optimization", disappearing transitions, transition/music issue
  @Robert-Madison Hi With respect to the 'Sound optimization' message need more information in order to help you: Photostory version, your previous topic referred to Photostory Deluxe 2021  Computer specification, see this topic for what is
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13, @emmrecs HI Brian, Jeff It is a shame that the list obtained cannot be copied or printed. For large projects I start from the 'other direction', ie get a list of all files, of the appropriate type, ie all images, video and audio before
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker Thanks, nothing here. All I have in movielooks is Filmlooks basic. I'll keep pottering.
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, A relative of mine who knows about programming is helping me by reviewing all the checks I have made as suggested by you. We have also changed the video card without resolving the issue. He has asked me to go back to the OneDrive issue: make
• Movie Studio

  3 answers, most recent on 12/18/2025

  [Solved] Can't activate video delux 2026
  I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial