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Movie Studio
5 answers, most recent on 10/22/2025
RE: Video Deluxe Premium 2026 - Program freezes, lags
@Alexander-Kozy what are your computer specs? See mine in my Signature below. I have the software installed on a NVME drive, but it still takes a few moments to load the Effects. How about listing your computer specs in your User
Movie Studio
3 answers, most recent on 3/20/2026
RE: [Solved] Ecxeption 0xc0000005 "Access violation"
@OUPA_76 La première chose à faire est de redémarrer votre ordinateur. Veuillez sélectionner l'option « Redémarrer » et non « Arrêter ». Si le problème persiste, il se peut qu'il y ait un souci avec les paramètres du programme. Vous pouvez
ACID
5 answers, most recent on 6/25/2024
RE: [Solved] Upgrade won't install C++ Redistributable
@glenn-riley Your computer already has the 2013 Redistributables installed. The installer can't handle this, for some reason. You can uninstall the 2013 Redistributables from Windows Apps and Features and the installer should be able to reinstall
SOUND FORGE
One answer, on 6/15/2025
Sound Forge Pro
How can I download to another computer?
Off topic
8 answers, most recent on 10/14/2025
RE: Software
@Eric-Bremmer Like @emmrecs said, the Computer ID can only be generated by old Magix software (which could be unlocked with a P2 serial number). There is an extra offline activation option for this in the window where you need to enter the serial
Rescue Your Videotapes!
3 answers, most recent on 12/30/2025
RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7
@JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't
SOUND FORGE
One answer, on 7/1/2025
Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
Recently had to reset my computer which deleted all apps. Now trying to reinstall the program. Error msg says: Voucher code invalid or already used. The code is valid and I don't understand the part about it being already used. Need help.
SOUND FORGE
28 answers, most recent on 1/27/2025
[Solved] INSTALLING LEGACY PLUG-INS
Hi, I have licenses for Sound Forge 11 and Sound Forge 16. Version 11 was still Sony and bundled with the Izotope Mastering Suite. This suite of plug-ins was awesome and comparable to anything today. I have multiple computers and have been running
Movie Studio
12 answers, most recent on 5/1/2026
RE: Have downloaded Magix video de luxe 2026
@David-Cowan the problem occurred when I downloaded the latest X version If that is Video Pro X you need to be aware this is not an update to VdL 2026 but rather an upgrade to a much more complex program which will certainly not run properly on your
Movie Studio
16 answers, most recent on 10/7/2024
[Solved] Mpeg2 activation failed.
Hi, here I am again with yet another problem with the new upgrade to movie studio suite 2025. mpeg2 activation fails it says repeat the procedure with admin rights. This is my computer and I have admin rights.
SOUND FORGE
5 answers, most recent on 6/17/2025
RE: [Solved] Short bursts of static
@Pat-DeLaquil This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can click on the Windows start button in the bottom left corner and type regedit. Then
Music Maker
2 answers, most recent on 5/13/2024
[Solved] Music Maker Free version Installation
Hi, I need to install the Music Maker free application on multiple computers through SCCM as a required application deployment. Can anyone explain how to do this without user interaction?
Movie Studio
12 answers, most recent on 5/1/2026
RE: Have downloaded Magix video de luxe 2026
@David-Cowan It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL
Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
@Tusk Have you tried downloading something like the free app HWiNFO64 that scans and reports on your computer's hardware? It should show any potential problems on any of your computer's components. Have you tried running MEP with Norton
Off topic
8 answers, most recent on 10/17/2025
RE: serial number at purchase
@jesse-b Error 24 usually appears if you try to enter an e-mail address which is not the e-mail address of your Magix customer account. But rarely this can also happen if you enter the correct e-mail address. In that case, please visit Magix.com and
Samplitude
8 answers, most recent on 8/7/2024
RE: [Solved] No Signal through Visualization
@Phil-Thompson Nvidia is the sound output via your graphics card. Don't use that. Realtek is the better option, this is the sound device in your computer. Yes, try ASIO4ALL. The newest version just released a while ago. Magix Low Latency is many
Off topic
4 answers, most recent on 4/9/2025
[Closed] Serial number usage after restarting
I had to clear my Computer data. I have Vegas 22. My computer caught a virus. I'm attempting to put my serial number in but it keeps saying it is invalid or registered to another product. I'm using the same computer I downloaded it on previously.
Music Maker
2 answers, most recent on 3/23/2025
RE: [Solved] Music Maker 2024 premium
@Jill-Ledet I'm not exactly sure what are you trying to achieve? You can't hear anything? Then make sure you have selected an ASIO driver in the Music Maker Audio/MIDI program settings. For example the Music Maker ASIO driver. Do you want to record
Samplitude
5 answers, most recent on 2/1/2024
[Solved] How do I activate X3 on a new computer?
Old serial from 2017 or so begins with P2- I don't get an activation email when I try to install on a new computer. Don't see an option to deactivate old license in Magix webpage showing my products. Also, I get no responses from info@magix.com
SOUND FORGE
8 answers, most recent on 12/15/2025
RE: [Solved] sound forge 17 wont open
@Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency
Movie Studio
One answer, on 11/20/2025
[Closed] Installer SONY VEGAS MOVIE STUDIO PLATINUM 8.0 sur windows 10
I have a license. I want to install Sony Vegas Movie on my computer. I can't register the license online.
Samplitude
3 answers, most recent on 1/19/2026
[Solved] Samplitude keeps crashing with ASIO4All
This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it
Movie Studio
5 answers, most recent on 9/3/2025
RE: [Solved] Question: How to add new font to Magix Movie Studio 2025 in Windows?
@tony-r Hi I have had the similar issue with a different TrueType (TTF) font Assuming you installed the font for All users, if not do so, reboot your computer with a full restart - Windows icon, Power icon, Restart this should rebuild the icon
Audio Cleaning Lab
One answer, on 1/23/2026
RE: Compatible with Windows 11?
@Roger-Goss Why do you need to change your computer? Simply because Microsoft ceases support of Windows 10? I think it will still run fine for years and there you can still use Audio Cleaning Lab 2017. Even if you a get new device for security
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