• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  Ok doing that now, still no crashing just using Tv audio
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I am having a terrible problem now for almost a year.And I can find no help. I originally bought years ago, yellow tools, ndependence pro library, which later was acquired by magix. Each time I replaced a hard driver, had a computer crash. It would
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  @James-McCall Please check the Windows Reliability Monitor for detailed crash description. You can open the monitor by pressing Win + R on your keyboard, then typing perfmon /rel and pressing Enter. Check for red X icons and double click on the
• Movie Studio

  2 answers, most recent on 5/28/2025

  RE: NewBlue Plugins Won't Install
  @ItsMeTho Did the Windows Reliability Monitor or Event Viewer log a crash at the time you ran the installers?
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @Can-Dive Hi . . . . if the VPX16 start up freeze only happens to me or is widespread . . . . Deleting the Program Monitor will cause a crash every time. IMO this is a bug, either the option to remove it should not be there, or is recreated/enabled
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Have you tried to set the Windows compatibility mode for the registration utility to Windows 7? I tried running SF on compatibility mode, the authorisation still crashes.  
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
    Hi Gid. Your image crashed both my copy of MMS 2024 and VPX14. It does not show a thumbnail on my system. Does not open in any Windows app. Ray. @CubeAce Hi, for what it's worth, I didn't try VPX14 earlier. My file 20250501_200701 crashes VPX14
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
      Movie Studio keeps crashing CrashDump 20260209_202242_v22.0.3.167.dmp successfully written Error in module "ntdll.dll" (Load address: 0x00007FFEBF850000) to address 0x00007FFEBF87A9C0 (Exception 0xc0000005 "ACCESS_VIOLATION")  
• SOUND FORGE

  No answers, created on 2/3/2026

  Ikmultimedia
  Hi, If anyone has TR6 Master Match, are you able to scan it into Sound Forge Pro 18 as a 64 bit plugin? I am only able to scan it in as 32 bits, and when I try to use it, Sound Forge crashes. Thank you, BJ
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  i haven't changed my email in seven years and I still have to re-sign in, re-register, reload the whole thing every single time I open it, usually after it crashes. 2019 took me far, but this is all but useless. I don't want to do ANYTHING online
• Movie Studio

  2 answers, most recent on 2/14/2025

  [Solved] Adding a voice-over does not work
  When I press the red audio record button, the Movie Studio 2025 Platinum crashes with the error message "KERNELBASE.dll" with a string of addresses, etc. The program will input the recorded audio from the camera source but I cannot add any extra
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  OK, so I tried it... here's where I'm at... I noticed those exe files where already in the Acid Pro 11 folder, but I backed them up by moving them in to a separate folder. Then I put the Sound forge audio_plugin_server into the new Acid Pro
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  Turns out im only on windows 10, but still does it have to crash every 10-20min when i run the software?
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  Thanks for the tip SP. I went into the registry and deleted the Magix Low Latency 2016 ASIO key and rebooted. I removed the command to run in compatibility mode and my crashing problem immediately returned. Turned the run in compatibility mode
• Samplitude

  8 answers, most recent on 4/14/2025

  RE: Instabilité
  @SP. Je ne trouve pas d'historique de crash dedans, seulement le monitoring live de mon système
• SOUND FORGE

  4 answers, most recent on 7/8/2024

  [Solved] SF18 crashes when loading a file.
  I just upgraded from SF14 pro to 18 pro. 14 was crashing every time I loaded a wav or MP3 file. I figured an upgrade to 18 would probably fix the issue but it does the same thing. I bought a new computer recently with Windows 11 and down loaded
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Update.......in case anyone has encountered a similar issue.   It seems that the latest update of windows seemed to make this program extremely unstable, literally crashing everytime I changed or removed any 3rd party VST from a project. I have
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again @Marc-Goder @johnebaker @Manfred-von-Erlangen   I don't know about the latest driver but the one before kept crashing my photo editing package and had to roll back to the previous one before that. Still on that one.   Ray.
• Music Maker

  4 answers, most recent on 12/23/2025

  [Solved] System requirements for 2026
  I recently purchased Music Maker 2026 and am trying to learn it, at least a little, on version 34.0.0.6, and it keeps freezing and crashing on my system. Now, I suspect that my homebuilt PC, which was state-of-the-art in 2024, is no longer
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @me_again, yes I have left it, for up to ten minutes... the fact that it crashed even Da vinci means it's not just magix. (crashes ie freezes up and sometimes closes) @Reyfox I did the search all it did was open a google search for the phrase, is it
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood I did notice that in the the VST/ReWire section of System Preferences that the Plug In Buffer preset box was blank, and there is an option to select Default (Best peformance), so was wondering whether this might be part of the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Task Manager is saying it's using resources, but the program is locked, frozen, That shows me that the program is organising or whatever. If it's crashed it wouldn't be using any resources. Have you left it for a few minutes in that state or
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 Ntdll is part of Windows. A crash there is usually a driver problem. Windows 11 is currently so broken (thanks to the way Microsoft now develops software mainly with AI), that a recent update may cause this problem. This would explain why