• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  Hello MagixI am writing regarding order numbers "2021xxxxxxxxxxxxxx" and "2021xxxxxxxxxxxxxx" I haven't used my two products (namely "Magix Movie Edit Pro Plus" and "Movie Studio 2022 Suite" for a few months. Now, when I try to get started, they
• Video Pro X

  5 answers, most recent on 5/22/2025

  RE: Upgrading from Movie Edit Pro to Video Pro X (16)
  Aha! Eureka! My bad. I only went as far as the Store tab, thinking that was where I should go for stock content. I went to the VPX help site
• Web Designer

  7 answers, most recent on 2/26/2024

  RE: Online Content Catalog has disappeared again
  'Designs Gallery must be enabled. Switch it on from Utilities > Galleries menu'. But no switch on option? Not had this problem before?
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @CubeAce @rickduley That seems fairly standard to me. Ray, true, except that it is designed for a Dell laptop, not a desktop. I'm not prepared to conclude it's a dud burner at this stage but I have a niggling doubt. 😉
• Photo & Graphic Designer

  6 answers, most recent on 3/21/2023

  [Solved] Software Update not working
  I'm using Xara Photo & Graphic Designer 18.5.0.and recently renewed software updates. The software goes through the update process, but it stays at 18 rather than upgrading to the latest version. How can I fix this? Thanks
• Movie Studio

  3 answers, most recent on 9/5/2024

  RE: Are you kidding?
  I had the same problem but I just expect bad untested design these days. Unfortunately can't remember the remedy but maybe something to do with settings, assuming you have the same issue. If you can find a way into the settings, look for something
• Video Pro X

  6 answers, most recent on 10/9/2024

  RE: replay video clips in project mode
  @ccolreavy Hi . . . . Should I upgrade my graphics card? . . . . You would have to buy a new laptop to upgrade the GPU's, in general they are not upgradeable as the GPU chip is soldered in, and the laptop cooling arrangements and circuit board are
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  @James-McCall Besides that, the CD Printer app is a feature reduced version of Xara Designer and relatively old. It's from 2014. So you might even need older C++ Redistributables (like version VC++ 11 from 2012). Could be worth a
• SOUND FORGE

  9 answers, most recent on 12/23/2024

  RE: Line in connection from audio source to a Windows 11 laptop
  Seasons greetings @Steve-Weeks, Check your Windows sound settings for the correct default input. Then in SF's "Options> Preferences> Audio" menu, designate the source there,. Set your record levels at the source or in windows sound settings
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich Hi The auto save backup files should be in the same folder as the project file that is corrupt. The backup files have the project name with _BAK0.MM_  suffix. Depending on how many auto saves have occurred while working on a
• Music Maker

  2 answers, most recent on 7/17/2023

  [Solved] Pitch adjustment in the sound bar
  Hi Guys, I just updated to 2014 and the little drop down arrow that used to appear in the top sound bar which designated/showed what chord you had dragged in has gone. The arrow allowed you to change from a major to minor chord. According to the
• Web Designer

  8 answers, most recent on 10/19/2024

  RE: Updater tagged as virus infected
  @Rene-D Welcome to the Magix users forums. Exactly which version of Web Designer do you have? I ask because Xara products are no longer sold by or supported by Magix and you may need to ask your question to Xara support. As to the general issue of
• Xara Designer Pro

  4 answers, most recent on 1/25/2023

  [Solved] Does Xara Designer Pro X 19 have access to the Online Content Catalog?
  By online content catalog I am referring to what is mentioned on Xara Web Designer 19 Premium's product page. I would really like not to have to buy both to access everything... Thanks in advance for the help!
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Thanks again, John. The one I bought on 3rd March this year is designated "Video deluxe 2026 Plus" and when I tried to get help I was informed that it was out of date and I had to buy the new "Video Pro X17" which I bought on 25th of April. I can't
• Movie Studio

  13 answers, most recent on 12/30/2024

  RE: Movie Sutdio 2025 Suite - Display Color vs Video Area
  @me_again, @AAProds Hi Andy As Al.commented, 'that works, after a fashion'. If you add more items to the timeline after the 'apply to all', the new items do not automatically get the background colour. I did some more digging to try and find what
• Samplitude

  4 answers, most recent on 4/15/2024

  RE: Any way to have smaller Transport Control Bar in Samplitude Pro X5
  @Thomas-Foley If you still want to use the Transport control window there are two options. You can shrink the size of the Transport control a little bit by collapsing the right side of it. There is a small triangle next to the Sync button. In the
• Web Designer

  13 answers, most recent on 9/19/2025

  RE: My Magix account
  https://www.magix-online.com/uk/your-homepage/offers-prices.5007.html I have been using the Homepage XL package for some years and been with Magix for many years. MOW account. Web Designer included with update guarantee.
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  Hi John, That's what I found also, with a few test MP4's indeed it works (i.e. inserting in non-automatic mode on the marker from the Pool causing a ripple to the right), but a shuffle on the timeline between the MP4's is not working. I think that
• Photo & Graphic Designer

  One answer, on 6/9/2024

  Changed Computer hardware & win os from windows 10 to 11 & now
  To Support Staff or Magix Community: I have been using Xara Photo & Graphic Designer 17 since I purchased it in 2020 & want to continue to do so... I recently upgraded my Computer From Windows 10 to 11... New Cpu, Motherboard etc... &
• Xara Designer Pro

  2 answers, most recent on 3/10/2025

  RE: Just got billed - do not want renewal
  @Stephen-Smith8796 Welcome to the Magix user to user forums. As such, there are no Magix staff here and no-one who visits here can do anything to help you to retrieve your money, sorry! To resolve this you need to email infoservice@magix.net with
• SOUND FORGE

  5 answers, most recent on 3/6/2025

  RE: USB recording
  @JoP I know this because I used it before and was able to record vinyl (records) I have a pre amp (USB PHONO PLUS) Unless I'm misunderstanding the naming conventions of your pre-amp, as @rraud implied in his earlier reply to you, it would
• Web Designer

  One answer, on 12/6/2023

  Move 'Xara Web Designer' from old pc to new pc - how?
  I have a new Windows 11 pc that I want to use Xara web designer on, but it says I cant use it because it is already on my old Windows 10 pc. How do I remove it so that it will register? Your help appreciated. Thanks Rob
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @CubeAce Hi Ray . . . . It's not even HD but a strange frame rate and even stranger audio sample rate and frame rate for audio in an early mp3 format. . . . . The video is Soreson SVQ3 encoded which is h.263 and was designed for early
• SOUND FORGE

  13 answers, most recent on 4/24/2023

  RE: [Solved] Unable to record computer sound
  Thank you everyone for your input, but ultimately via Magix support my solution ended up being using Sound Forge Audio Cleaning Lab 4. I think my main issue was this "many sound card makers no longer allow the recording of streaming audio the way