• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  I'm shocked that there's no support at all (at least here I did got some answers) but the official Magix support just doesn't see to care. What I'm I supposed to do? Not buying SF in a new version to see if the authorisation software does work?
• Photostory

  5 answers, most recent on 1/27/2025

  RE: [Solved] adding photo's
  @LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that
• Movie Studio

  5 answers, most recent on 5/5/2025

  [Solved] MEP 2016 Plus - Subdividing 90 Min. HD Interview For Improved Editing
  Hi Gang Nice to see my old friends again: Ray - Andy - AAProds - John EB - John CB - Jeff, etc.. After long lapse, now 77 years old, still battling Neurological Illness. Always appreciated your patience here. Would like to divide a 90 min. MP4
• Movie Studio

  2 answers, most recent on 2/17/2026

  [Solved] Video won't render in 9:16
  Hello, i have looked for quite some time now through reddit and this forum, but i couldn't find a answer to my problem. first of all i am using MAGIX Video deluxe 2025 Plus, have a RTX2070, Intel Core i7 4790, 24GB DDR4 My Problem is, even though i
• Photostory

  2 answers, most recent on 2/8/2026

  RE: Photostory deluxe 2025
  @geoff222 Hi In addition to @David-Robinson5527 comment. Assuming the computer is running Windows 11, is OneDrive actively backing up your Documents folder to the cloud storage? To determine this, in Photostory select File, Settings, Program Paths
• SOUND FORGE

  11 answers, most recent on 5/26/2025

  RE: [Solved] Volume automation - Sound Forge 18 Pro
  @Paul-Fegan I tested it in SF 18 and you are correct. This is a bug in newer SF versions. Please change the EffectOptions at the end of line 37 from file.DoEffect("Volume", "Reduce Volume -8 dB", new SfAudioSelection(wnd.Selection.ccStart,
• SOUND FORGE

  3 answers, most recent on 8/23/2025

  RE: Sound Forge Pro Suite 18 - iZotope Plugins Activation
  OK, found the codes / somehow I didn't see that mail at once
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  @johnebaker @AAProds Thanks to the both of you for responding. I'm just now seeing your responses. After trying several different methods I simply closed and reopened the program and voila... Everything was back to normal.🤷🏾‍♂️ Once again the thanks.
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @Tony-Kovac Please see my response to your other post and follow the advice offered there. Thank you. JeffForum Moderator
• Video Pro X

  4 answers, most recent on 5/23/2024

  RE: [Solved] Purchased Magix Store audio (ogg) files not found
  @now37 Hi, The Store checks back with Magix to see if you have purchased the song. When you first load VPX, it takes a while to connect. You can see this by starting VPX with a new project and going immediately to the Audio tab. It won't be
• Movie Studio

  2 answers, most recent on 11/12/2025

  guide lines
  Is there anything like ''guide lines'', so i can see if my titles are exactly in the middle of the screen?
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 There seems to be a chance that you'll get a response. See the latest comments here: https://www.magix.info/us/forum/does-magix-have-customer-support--1351596/
• SOUND FORGE

  2 answers, most recent on 12/12/2025

  RE: "Bundle" from Producer Planet?
  Well, finally got through BUT... I don't see anywhere to enter the COUPON CODE before my credit card gets hit. And I am NOT paying $300+.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I have exited OneDrive and the problem still remain. OneDrive was running before this problem occurred. I didn't see any evidence on Movie Studio using OneDrive for temporary folders.
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi . . . . the color in the Text selection box is MUCH REDDER than it looks here. Can't see the yellow outline either . . . . Looking at the image you posted, the colours are somewhat off, in the Preview Monitor, the program panes appear to
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  Thanks for the added info SP. I have sent information regarding my issues to those email addresses you provided and have yet to here back so will wait and see.
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  In File-Settings-Program im not seeing a device option for UHD 750 iGPU? For video mode I have my Nvidia Gforce GTX 1660 chosen. ( the other options are CPU and MS Warp)
• Movie Studio

  One answer, on 2/5/2024

  [Solved] iMac
  Hi, I'm about to switch computers from PC to Mac and from what I can see, Movie Studio doesn't work in iOS. Is that correct? Do you have something similar that works? / Bengt
• Samplitude

  4 answers, most recent on 1/20/2024

  [Solved] Unseen track names in mixer.
  Hello! Why I don't see the names of the tracks in mixer, just numbers? Tracks was named before. Samp ProX 8. Thanks in advance.
• Movie Studio

  2 answers, most recent on 2/16/2024

  [Solved] Frame around Preview Editing Screen
  I think I have finally found my answer but just hope to seek confirmation. I am working on editing a 5:4 video that because it was originally recorded at night, it is quite hard to see the outside edges of the video to be able to zoom in. Am I right
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  "Register Now" I did six years ago. "install launcher" every single time. I can't see anything in settings to change or stop this. I ask for the password to go back to 2019 version, get no response.
• SOUND FORGE

  2 answers, most recent on 12/12/2025

  RE: "Bundle" from Producer Planet?
  @Robert-Cmil I see a Redeem Coupon option before payment:
• Music Maker

  One answer, on 11/1/2023

  RE: [Solved] magix music creator premium 2024 and loops unlimited
  my bad, i didnt see the coupon, at the bottom of the email on mobile :)
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi As you can see you have been given possible solutions for different scenarios for the audio. Which scenario matches the video file audio 'tracks' you are working with? John EB