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  • Other products
    One answer, on 7/27/2024
    Unable to access Loopz Unlimited
    I recently purchased MM 2025 Ultimate with Loopz Unlimited and every time I try to access it it says I need to pay. What gives here?
  • Movie Studio
    One answer, on 1/10/2025
    no proDAD
    i cant seem to access any plugins in my new install of movie studio suite 2025. have clicked everything in the help tab..  
  • Rescue Your Videotapes!
    20 answers, most recent on 11/23/2025
    RE: Windows does not find drivers for the video grabber usb device
    @Atte-Tahvanainen Is Magix Video Converter 3 listed in the device manager under Audio-, Video- and Gamecontrollers (Ääni-, video- ja peliohjaimet)? It should look like this: As you see, there is also an unknown Video Grabber device. It doesn't seem
  • Other products
    One answer, on 8/12/2024
    Trying to access pictures in Google Drive with Photo Mgmnt Delux
    I am trying to import photos from google drive in Photo Management Deluxe on my Windows 11 computer, but am getting a mssg that PMD is blocked by google. I cannot access the photos. have tried to go into my personal Google account but cannot find
  • SOUND FORGE
    6 answers, most recent on 5/1/2026
    RE: Sound forge pro 11
    Hi @Angela-Prosser, you do not need access to your old email account, just the email address (as the user name) and the password of course. Once you log in, the email address can be changed if you so desire. If you still cannot download the SFP-11
  • Movie Studio
    5 answers, most recent on 6/26/2025
    Video deluxe 2026 Ultimate - ProDad add ons licence
    I am interested in upgrading to the new VD 2026 Ultimate perpetual licence.Are the licences for the ProDad add ons (VitaScene V5 Pro, Hide V2, ReSpeedr V2, Mercalli V6, Disguise V2) a full product perpetual license with a lifetime access?
  • Audio Cleaning Lab
    22 answers, most recent on 8/3/2025
    RE: Webradio
      @dave-l nope that didn't work unless i've gotta shut down/restart tried a cd still not recording no idea why Be sure to enable Microphone Access for Desktop Apps at the bottom of these settings. The first switch is only for apps from the
  • Movie Studio
    4 answers, most recent on 10/29/2025
    RE: Magix HUB
    @GTF69 In addition to what @Reyfox has written (I, too, would like to know which folder has to be deleted) in order to access the Magix HUB the user must log into it from within the app, in your case MS 2026 Ultimate. The login details are the same
  • SOUND FORGE
    15 answers, most recent on 5/8/2026
    [Solved] Unable to Activate SF18 Pro after a reformat of my computer
    The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
  • Music Maker
    7 answers, most recent on 12/16/2025
    RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
    I have Unlimited and was reissued serial numbers for several applications including Premium. Unlimited adds the loops for 1 year. There is a coupon code for that which is accessed through the music store. I did not get the coupon code for Creators
  • Movie Studio
    5 answers, most recent on 4/24/2024
    [Solved] can't access previous saved projects Movie edit pro 2019
    When I go into the folder Movie edit pro premium, to view the previously saved projects, most of them are now saved with an mv file, which when you click on it, it says which app to open it with, and you can't open it with an app, so not sure how to
  • Other products
    No answers, created on 12/10/2025
    PhotoManager Deluxe - Editing/Deleting photos on NAS
    Hello, I have just purchased PM Deluxe after using the free trial. Although making progress on categorising my 8000+ photos (!), I am having an issue with editing or deleting photos from within the programme - the photos are stored on a Synology NAS
  • Rescue Your Videotapes!
    4 answers, most recent on 9/23/2025
    RE: Video easy Video Saver 8
    @CDY923 HI In Windows 11 settings, Privacy & Security, Microphone and Camera options ensure the Let desktop apps access your Microphone/Camera are turned on, see image below. HTH John EBForum Moderator
  • SOUND FORGE
    3 answers, most recent on 9/16/2025
    RE: Pitch Bending and Speed Distortion after closing file "Drunken VO"
    @matt_locker-01. To access the Compatibility option under Windows 11, right-click on the desktop icon for the program and go to Properties. See a screenshot from my installation of SF Pro 17 below; I would expect yours to look the
  • SOUND FORGE
    27 answers, most recent on 3/19/2025
    RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
    @Harold-Brush his has nothing to do with Ozone 11 and Sound Forge, but make sure to enable microphone access in the Windows security settings. Otherwise Windows will prevent any software from recording microphones.
  • Music Maker
    6 answers, most recent on 6/29/2025
    RE: No sound on VST instruments
    @Campbell-McMahan Hmm, ok. What is your default Windows playback device? I assume the driver wants to access it but can't, for some reason. You can try and install another ASIO driver, for example the newest version of ASIO4ALL. Press Windows key +
  • Music Maker
    2 answers, most recent on 7/26/2024
    [Solved] Inputting activation code not upgrading past trial version
    I have a Serial Number for MX Premium from years ago. The previous version of Music Maker allowed me to input my code into the trial version to upgrade it's features. Music Maker 2025 Premium tells me that all those instruments are already owned and
  • SOUND FORGE
    2 answers, most recent on 11/16/2023
    [Solved] enabling audio restoration
    I've reinstalled Soundforge Pro 16 Suite but I don't know how to enable audio restoration. What do I need to install in order to access it?
  • Movie Studio
    12 answers, most recent on 4/23/2025
    RE: Error after installation when opening program
    im, having this same issue on my Dell computer and windows 11 with the latest intel drivers error in module "OpenCl.dll [Load address 0x00007FFBCA090000] to address 0x00007FFBCA09A21E [Exception 0xc0000005 "ACCESS_VIOLSTION"]
  • ACID
    4 answers, most recent on 2/29/2024
    [Solved] vst plugins
    Hi, I apparently hit a wrong button and have no idea to now gain access to my track fx. The plugins are still engaged and working, but when I click on the track fx button, the chain box doesn't open, and I am unable to make necessary changes. Thank
  • Music Maker
    12 answers, most recent on 11/29/2024
    [Solved] Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    I was working on a song in music maker 2024 premium, when I went to the audio efx track, the program kept crashing. I decided to uninstall and reinstall magix music maker 2024 premium. However, upon reinstalling, EVERY TIME it launches, it will
  • SOUND FORGE
    9 answers, most recent on 2/13/2025
    RE: How to set up Sound Forge Pro 17 (x64) to record audio?
    Yes, access is granted  
  • Movie Studio
    7 answers, most recent on 11/25/2024
    RE: [Solved] Text outside of the frame
    @Amir-Kashif  Go to - File - Settings - Movie (or click E on the keyboard) This window will pop up showing your Project settings, The Export Movie settings should match, they're normally auto set but if not you can type them in or use the
  • ACID
    13 answers, most recent on 12/31/2024
    My Acid 11 Error code 14
    I can not access my ACID program. VEGAS program works well. The serial numbers check well. Code 14 is blocking my use of the program.
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