• Movie Studio

  6 answers, most recent on 8/28/2021

  Can not download extra content for Pro Premium 2021
  Hello. I posted recently about trying to download this program using the installer. It stays at zero and will not download. I have had brief contact with customer service, which is abysmal, followed their limited instructions and again they wouldn't
• Movie Studio

  6 answers, most recent on 8/25/2021

  RE: Movie Studio 18 Platinum and Movie Templates
  @pscriven Hi Paul . . . . my purchased Movie Templates or Theme Packs, only the default Movie Templates. . . . . The default installation of MMS Platinum, in the Templates tab, Movie Templates & Editing templates section , you should have 35
• Movie Studio

  6 answers, most recent on 8/25/2021

  Movie Studio 18 Platinum and Movie Templates
  Hi,Movie Studio 18 Platinum does not show any of my purchased Movie Templates or Theme Packs, only the default Movie Templates. I have clicked on Download My Store Content and have waited a few days. They appear in my older version of Movie Edit Pro
• Other products

  2 answers, most recent on 7/21/2021

  RE: Movie Studio 18
  @Len-Nasman Hi, You should read some of the News and threads about this. It was a decision by the Vegas team to stop further development of Vegas Movie Studio against the wishes of Magix, to be able to concentrate all of their resources on Vegas
• Music Maker

  2 answers, most recent on 6/28/2021

  RE: Commercial use of Soundpools etc
  @Marcin-Grass If you use virtual instruments and compose everything yourself you can use it commercially without restrictions. This is the recommended way. If you use pre-made loops you need to buy a commercial license for each loop pack you use.
• Photo & Graphic Designer

  2 answers, most recent on 6/22/2021

  Version 18: No online catalog
  I updated from v17 to v18 a few days ago. Today I renewed the update service. I open the program and try to access the Content Catalog. I select File - New from Content Catalog or if I have an image open I select Insert from Content Catalog.
• Web Designer

  11 answers, most recent on 6/11/2021

  RE: Unable to pull new website template from "New Content Catalog".
  @Chris-Johnson If you still have your old XDP version on your computer you need to redownload the installer from your user account and install the new version (currently version 18). Just updating it will not work. You can decide if your old version
• Web Designer

  11 answers, most recent on 6/11/2021

  RE: Unable to pull new website template from "New Content Catalog".
  @Chris-Johnson Hi . . . .  I installed the entire content pack. What more was I supposed to install / download?. . . . What was in the 'Content pack'? In computer terminology, Content pack has a different meaning to Online Catalogue. . . . . If I
• Web Designer

  11 answers, most recent on 6/11/2021

  RE: Unable to pull new website template from "New Content Catalog".
  As stated before, I installed the entire content pack. What more was I supposed to install / download? This never happened with the other 2 versions that I installed. I always had access to the catalog. If I received an alert, i likely assumed that
• Web Designer

  11 answers, most recent on 6/11/2021

  RE: Unable to pull new website template from "New Content Catalog".
  Thank you emmrecs. I originally purchased the product, downloaded the content pack and anything else. This is the 3rd website product that i purchased from Magix and never received a prompt to renew anything. What's the point of purchasing a
• Movie Studio

  24 answers, most recent on 4/30/2021

  RE: Activation of New Blue Filters 5 Ultimate
  @bjtap In MEP go to the help menu and select activate contents pack. There you put in the coupon code.  I do that and MEP throws up the error message I screenshotted above "Entered coupon code is invalid". @grahamm7 does this mean every year I will
• Movie Studio

  24 answers, most recent on 4/30/2021

  RE: Activation of New Blue Filters 5 Ultimate
  In MEP go to the help menu and select activate contents pack. There you put in the coupon code. I believe you will get a message to go to the store to download the contents. It is NOT in the store. Restart MEP and hopefully at this point the 5 steps
• Movie Studio

  24 answers, most recent on 4/30/2021

  RE: Activation of New Blue Filters 5 Ultimate
  @bjtap you also state the activation code won't work which implies you are seeing the newblues. The activation code (from the email) is inserted into Help>Activate Content Pack as the initial step. I don't get to the point where I can insert the
• Movie Studio

  24 answers, most recent on 4/30/2021

  RE: Activation of New Blue Filters 5 Ultimate
  @bjtap @CubeAce Something cock-eyed is going on here. I have just tried to activate the New Blue content pack and it failed. Instructions from email: a) Installing extra effects using coupon codes Please use the coupon codes provided in this email
• Movie Studio

  18 answers, most recent on 5/4/2021

  Problems activating effects
  I bought the MEP Premium (20.0.1.80) birthday offer with "gifts", ie. proDAD Hide V1, FXhome Enhance Ultra, proDAD Mercalli V5 Suite & NewBlue Filters 5 Ultimate. Now I have problems activating the latter two. I have followed the instructions,
• Movie Studio

  18 answers, most recent on 4/14/2021

  RE: Order number and Serial number not working
  Excuse me... I'm running into the exact-same issue.My Magic-Edit-Pro-Plus does not even have the Fades Tab.Under help-> Install extra content --> 'Download Extra Content' {button}... I can see that I get to install many things like 'Fade
• Movie Studio

  150 answers, most recent on 4/12/2021

  RE: Graphics Card
  @Steve-McClelland Hi Steve. Not sure what you mean by not many. Those transitions already bought do not show up in the store content . But I have a few packs already. I'm not sure what format they would have to be in if not bought at the store but
• Movie Studio

  18 answers, most recent on 4/14/2021

  RE: Order number and Serial number not working
  @browj2 Hi John To Activate content pack as I see it, is to redeem a coupon within the software itself. Forum Moderator  
• Movie Studio

  18 answers, most recent on 4/14/2021

  RE: Order number and Serial number not working
  @PATIENT-X Hi, I'm not sure whether or not she is trying to activate the program or content that came with the program. It would be good to know this first along with which version. I don't think that putting the serial number for MEP under
• Movie Studio

  18 answers, most recent on 4/14/2021

  RE: Order number and Serial number not working
  @browj2 I presumed John if she was activating content pack it would be as per Magix instructions below: Start the version of MAGIX Movie Edit Pro that you have installed and activate the coupon code in the menu bar under "Help".  "Activate content
• Movie Studio

  18 answers, most recent on 4/14/2021

  RE: Order number and Serial number not working
  @Carissa-Reynolds Hi, I'm a little lost. Why are you clicking on "Activate Content packs?" Do you have a content pack to activate? If so, what? Which version of MEP did you purchase - basic, Plus, or Premium? The P3 serial number is to activate the
• Movie Studio

  18 answers, most recent on 4/14/2021

  Order number and Serial number not working
  Hi. I've recently purchased and installed movie edit pro (21/23/2021). When I click on "Activate Content packs" it asks for my serial number, I input my serial number and it says "invalid serial number". (I copied and pasted directly from original
• Xara Designer Pro

  5 answers, most recent on 4/2/2021

  RE: Update
  Still not working for me, both the content pack and Pan Studio will still fail when I try to install from the menu in Designer Pro X 18.
• Music Maker

  3 answers, most recent on 4/1/2021

  RE: Trying to get purchased instruments and loops to work
  @Matt-Grayson Hi again! What was the content of the packs you bought, instruments, soundpools or both? If you go to C:\Users\Public\Documents\MAGIX\Common you should find two folders, "MXSynth" where Magix instruments should be installed and