• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  Hi, I have just installed Video Deluxe 2026 Ultimate, but I only have the Premium edition. In 'About Magix Video Deluxe', it confirms that I have the Premium edition. I have redeemed the coupon code, but cannot find the Ultimate pack. I cannot find
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: [Solved] Difficulty Downloading Content Pack- Video Pro X17
  @beforr Hi Bob, The Ultimate Content Pack should show up for download under the Templates tab, Themepacks. John CB
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  @beforr Hi. Did you download all the content packs under Help / Install extra content? Ray.
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  Continuing on... When I click on plug-ins (with a media source active in the arranger), I get this... So apparently there are no new plug-ins added. When I go searching in the Store for my Content Packs, I get this... Everything in the store has a
• Video Pro X

  9 answers, most recent on 6/26/2025

  [Solved] Difficulty Downloading Content Pack- Video Pro X17
  I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC HI Brendan . . . . doesn't seem to be able to download additional content . . . . downloading the audio expansion pack . . . . These are two different downloads, by 'additional' content I assumed you were referring to the Extra content which
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  @beforr Hi. Install extra content is the tab above Activate Content Packs. When you click on the Install extra content tab what do you see? Everything downloaded should not have a tick against it. Then what do you see under extra effects? Have you
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  Hi CubeAce- Thanks for your reply. Yes. I clicked on Help / Activate Content Pack(s). A dialog box popped up asking for the Coupon Code which I copied/pasted from my confirmation letter. After clicking on "continue", the dialog box disappeared.
• Movie Studio

  16 answers, most recent on 8/20/2025

  Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
• Photostory

  5 answers, most recent on 6/20/2024

  RE: cannot activate content packages
  Hello! I would also like to activate my content packs because anytime I try and use any of the effects labeled BCC I see a big red X in preview monitor. Do these packs come with Movie Studio Platinum 2024? Or do I have to purchase these separately?
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @terrerad Hi. You say you have the same version and patches on both machines but did you download the same content packs? That may be a silly question from me but the content packs are optional. Ray.
• Music Maker

  2 answers, most recent on 7/21/2023

  RE: [Solved] Humble Bundle 2022, Music Maker Installation Confusion
  @Dante-Sparda Both are content packs for Music Maker. Simply enter both serial numbers into Music Maker to unlock both packs.
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  Hi @AAProds, I will be the first to admit I'm not an expert. I agree it would be good to know exactly how these filters work. In reality, K-Lite is really just a fancy zip file full of tools. Of course, if you don't know how to use them, you could
• Movie Studio

  8 answers, most recent on 3/21/2024

  RE: Add-on compatibility with upgrade
  @cocobacon Hi. Just try C:/ Program files and the various folders for the content packs should be there. Inside each one you recognise should be the additional folders of each fx pack. Ray.
• Movie Studio

  10 answers, most recent on 7/23/2024

  RE: Extra content
  Sorry, but I need more help. For activation of the content pack(s) I have received following instructions: "To activate your content pack(s), follow these steps: Open Movie Edit Pro. Go to "Help" > "Activate content pack(s)...". Enter your G3
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  @W-Quinellipe-Zorn I don't know why you brought up Vegas? Because your screenshots clearly show you are downloading Vegas Pro 20, not Samplitude! I have recently needed to download several Magix product installers, including Samplitude Pro X7, and
• Other products

  14 answers, most recent on 12/6/2023

  RE: I have to pay $208 for the commercial licenses for the soundpools
  I enjoy using the Music Maker DAW. I am still unclear about the commercial license. Does a commercial license apply to all the content of a Soundpool collection pack purchased or do you need to get a license for each specific track used in the
• Movie Studio

  11 answers, most recent on 11/8/2024

  RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.
  @elModo7 Greetings Re BorisFX, before we go any further I assume you've followed the instructions given with your order confirmation email from Magix? Your purchase of Movie Studio includes an in-app Store coupon code for Boris FX BCC Chroma Key
• Movie Studio

  18 answers, most recent on 5/5/2024

  RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail
  @Larry-Burkholder Hi . . . . I selected 'Help\Activate Content Pack'; in that dialog I entered the coupon-code for proDAD V5 Pro, sent by email from Magix in their purchase confirmation. . . . . Check your emails and spam folder, you should have
• Music Maker

  6 answers, most recent on 3/23/2024

  RE: Unlimited Loops Subscription - Asking me to pay for every soundpool
  @TeddyRaines Hi, On the Welcome page, did you activate your serial number for Loops Unlimited? John CB Hi browj2 Yes I did, it says "you already own all the content from this serial number.  You can download this from the Store." I was able to
• ACID

  26 answers, most recent on 3/20/2025

  RE: Status of the future of ACID?
  @Djronrella https://www.magix.info/us/forum/new-update-for-acid-pro-11--1311189/#ca1835972 This is the last "official" status at the end of 2022. Additionally, Magix hired a new CPO, who decided to rationalize the development and concentrate
• Movie Studio

  18 answers, most recent on 5/5/2024

  RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail
  Hello AndyW, I purchased the Magix Movie Studio 2024 Ultimate bundle which includes the proDAD V5 Pro software. Withing the Movie Studio 2024, I selected 'Help\Activate Content Pack'; in that dialog I entered the coupon-code for proDAD V5 Pro, sent
• ACID

  9 answers, most recent on 11/16/2023

  [Solved] ACID Music Studio 11 users feedback and info!
  Hello ACID Music Studio 11 users! Can I get some feedback and info on your use and experience with AMS11? -Working good? -Most recent updates/fixes? Does it seem like its being supported currently like Music Maker seems to be with fixes and