• Music Maker

  One answer, on 11/14/2024

  RE: Music Maker 16 Premium upgrade link
  @Matthew-Smith1712 Visit Magix.com and login with the same customer account your version 16 is registered to. Then you should be able to buy the upgrade to 2025 Premium from the online store. If you want 16 Premium, that's no longer sold by Magix.
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy. Assuming the CD's resolution is at best 640x480 and you have upscaled that to 1920 x 1080, I think that in itself would introduce problems with jaggies as well as moire. Maybe Al will have better insight to this when he comes
• Music Maker

  5 answers, most recent on 7/7/2024

  RE: installation version
  @Tomasz-Szwej Check under the Help menu for online updates. The last version of Music Maker 2024 should be version 32.1.0.18.
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you
• Other products

  One answer, on 4/16/2026

  [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
• Music Maker

  5 answers, most recent on 7/7/2024

  RE: installation version
  I have version 31.0.5.56, and when i click on that online updates, then appears information that the music maker is up to data.
• Music Maker

  2 answers, most recent on 11/3/2023

  [Solved] INI file not found
  When I try to load Music Maker I get a message "C\Users\...\AppData\Roaming\MAGIX\mm25\MxAutoUpdate.ini was not found". The program does load and I see I can update it online using the menu system, however when I attempt this, I get the same
• Movie Studio

  9 answers, most recent on 10/17/2025

  RE: can someone help me remove dog barking and a car racing up the street
  guys after 8 hours of attempts i decided to give up i could hear the damn dog in the background on all attempts but i then got frustrated and did a mad search and found this website with online file upload ..no
• Music Maker

  15 answers, most recent on 3/28/2026

  RE: Music Maker update 32.1.0.17
  @Dommer ServerError, kritisch: Error transferring https://api.maxix.com/codo/crest - server replied: Service Unavailable
• Movie Studio

  2 answers, most recent on 3/20/2024

  How to purchase movie magix editor 2024 in the Philippines online
  Greetings, I would like to purchase Movie Magix Editor 2024 online. But I am from the Philippines. I only have GCash to pay. Please advise how to purchase it.
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Thanks for your reply Jeff. Apologies for the parallel post. My previous post appeared to be a dead end, so I decided to try a different tack to get the specific file I need. As for support, I did 'reply to the reply' as prompted by the AI bot, but
• SOUND FORGE

  2 answers, most recent on 5/29/2024

  RE: we cant activate and registered online
  is there any from the support or online remote assistance for my problem about SOUND FORGE activation and registration problem,, please ASAP
• Video Pro X

  4 answers, most recent on 8/15/2025

  Reset programme settings to default. How to reinstall after restart.
  Reset programme settings to default Video Pro X 16 Latest Updated version. Windows 11 I had an error generated that there was a codec issue when rendering in HEVC format. The same error was given for the MPEG4 output format. The suggested fix by the
• SOUND FORGE

  2 answers, most recent on 12/21/2025

  Sonnox plugins error
  I'm having a problem with the 2 Sonnox plugins I just purchased, they are only a problem in SF 18, they work fine in UA Luna and Cakewalk Sonar. The plugins are VST 3, 64-bit, but in SF 18 when I attempt to use one, I get error "An error occurred
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  Hello @Yoshinori-Tokuda, If I read correctly, you are still using MS 2024 version 23.0.1.192. On February 10, 2025, Magix Germany released three patches for: Photostory Deluxe 2024 (23.0.1.205) Video Deluxe 2024 (23.0.1.236) Video Pro x15
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Tusk there's also mention Quicktime is required.. isn't that an outdated Codec?  Myself, @johnebaker @CubeAce & @Bol mentioned or implied we have Quicktime installed, I don't know if @Marc-Goder does or not? , @Bol shared a link Apple
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  John EB - apologies, just reread by last comment at 12.52pm on 10/10, which needs an addtional fact - When I was wanting to use my old MEP 13 on the Win 10 pc. it was with upgrading to Win 11 in mind, which turned out to be impossible anyway. I
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Betovalle Hi. It's a very mixed message on the Magix website depending on where you look within its online pages. For instance, looking at any pages for practical tips in video editing and the results come up squarely in favour of Magix Movie
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: Missing DLL for Sound Forge Pro installer
  @craig-l Maybe there is a problem with your Windows installation. Try the following: To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 Hi If the tutorial is not clear, use the online MediaInfo feature here. Use the Choose file option and go to where the file is and upload it. The analysis will take a few seconds, then use the Download MediaInfo report option, this
• Off topic

  One answer, on 6/6/2025

  Video/Audio Sync Issues
  Hi, I have been downloading some videos from YouTube using a free online downloader site, but when it downloads, the audio format is Opus. Opus is not compatible with either of my Blu-ray Players, and so I have been using VLC Player to convert the
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  RE: [Solved] New Installation Fails To Begin Sound Forge Pro 17
  @TRN Hi . . . . Installation was successful. However, the registration is still being blocked for a non internet connectivity issue. . . . . I agree with @SP. comment, there is something on the workstation which is blocking the software from
• SOUND FORGE

  2 answers, most recent on 5/29/2024

  we cant activate and registered online
  the problem always appear is need to reset my internet setting but we made it already but the problem is persist
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Maybe your Windows is missing some runtimes or it's damaged. You can try the following to repair it: open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as