• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  Alex G That is my point;- you are looking elsewhere for a different product , (sales) I am only thinking of buying it as full video program not as a subscription. and i cannot make my mind up
• Video Pro X

  One answer, on 10/8/2025

  RE: Cant activate Vegas Pro 9 despite being registered
  @David-Nye Hi See this article regarding activation of the older Sony products. Vegas products have their own forum, the above link sends you to an article in that forum. If the article does not help post your question there. This topic will be
• Off topic

  4 answers, most recent on 5/18/2026

  I just tried to submit a support request on your website-- cannot save
  I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
• Movie Studio

  5 answers, most recent on 2/14/2026

  [Solved] No My Products shown in my account
  I have replaced my PC and want to download my Movie Studio 23. However when I follow the instructions and sign into my account there is not a 'My Products' to enable me to download. How can I download without that.
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: System requirements for 2026
  @Michael-Hopcroft The computer is well above what is needed, but it's highly recommend to use an ASIO-capable external USB audio interface for everything regarding audio production on a computer.
• SOUND FORGE

  6 answers, most recent on 7/10/2025

  RE: Music and vocals using Sound Forge Audio Studio?
  Vegas (Magix) is another option for music production which has a substantial DAW built in which can be used for music production and Sound Forge or another audio editing app can be integrated within. Vegas does not support MIDI instruments
• Movie Studio

  One answer, on 11/24/2025

  RE: Activation Code Error When Rendering Video
  @hexinema Welcome to the Magix user to user forums. Exactly which Magix product and version do you own? JeffForum Moderator
• Off topic

  2 answers, most recent on 12/21/2025

  RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22
  @RHRead Hi While the EULA's for the software allows such sale/transfer, after notifying Magix of the intent to resell the product and de-activation of the products from your Magix account, Community rule no. 5 ie. ... Use of the community
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  Hi @Darryl-Mason, you might try deactivating and reactivating Sound ForgeYou can access this via the MAGIX Service Center.- Log in to your Magix account using the email address and password you used when SF was initially registered- Click on "My
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  RE: [Solved] Can't start free trial, installer just links to dead URL
  @dave-b3271 Hello welcome See here and login with the same credentials, then go to product registration. Stephen Forum Moderator
• ACID

  6 answers, most recent on 9/25/2025

  RE: Does Acid pro have a CHANCE!!.
  Just to clear up some misinformation here...Yes, Acid Pro, Sound Forge and Vegas Pro were products that were developed by Sonic Foundry and later Sony. They did share a common code base. They were sold to Magix in 2016. Initially, Magix only had the
• Movie Studio

  10 answers, most recent on 4/26/2026

  RE: Video Deluxe 2026
  Thanks AAProds I found the comparisons with that link, but all three products had check marks for each feature plus all three also supported 200 tracks, four cameras, and 75 movie editing templates. Unless I'm looking at it wrong, all the multiple
• Movie Studio

  4 answers, most recent on 7/17/2025

  [Solved] Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes
  I just purchased the product after experimenting with the trial version. I did not see this problem in the trial. When I import some MP4 videos (not all), the last 2 minutes of the video are trimmed. So instead of a video that is 45:30 in length, it
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  @David-Green4468 Hi . . . . I only have one account. . . . Can you see your registered product(s) when you login to your account at magix.com and select My Products? John EBForum Moderator
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle Hi . . . . Did you know that MMS/VPX has a single owner or is this a rumor? . . . . Magix, as well many other companies, use the concept of 'Product Owner', who is responsible for a product, or family/range of products. The role includes
• Other products

  2 answers, most recent on 6/16/2025

  RE: Clearing que
  @Donovan-Santos Welcome to the Magix users forums. You have chosen "Other Products" as the software you are asking about. Exactly which Magix product do you own? With this very necessary information we should be able to better advise you. JeffForum
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  I uninstalled Malwarebytes and tried to reinstall it, same problem. In addition, a new problem appeared. I can't see my serial number on my account my product for Magix Music Maker 32 version and 31 version, they simply disappeared, please return
• Movie Studio

  5 answers, most recent on 6/26/2025

  RE: Video deluxe 2026 Ultimate - ProDad add ons licence
  @Clinton-Peck The product description says these are plugins, not full, standalone programs.
• SOUND FORGE

  2 answers, most recent on 6/16/2024

  RE: [Solved] Unable to log in since changing my email address
  @Ian-Boase Log into your customer account at Magix.com. Look under My Products for Sound Forge. Open the details and disable the installation. Then try to reactivate it on your computer.
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @jesse-b Welcome to the Magix user to user forums. Which Magix product are you asking about? JeffForum Moderator
• SOUND FORGE

  5 answers, most recent on 1/5/2026

  RE: 신제품 구매후 등록방법
  @woo-keong-cun 아래 링크를 통해 제품을 등록해 보셨나요? https://www.magix.com/redeem   Have you tried the following link to register your product?
• Movie Studio

  One answer, on 4/4/2026

  RE: [Closed] Transfer to backup computer
  @Steve-Brecht Hello Steve, Magix has recently sold Vegas products to Boris. The Vegas forum has also moved. You'll need to go to this Boris forum; they should be able to help. https://forum.borisfx.com/c/vegas-pro/vegas-older-software/65
• SOUND FORGE

  One answer, on 3/15/2026

  RE: Unable to reregister Sound Forge Pro 10.0
  @David-Kimmel Hi See this article on activation the older Sony versions of products acquired by Magix from Sony John EBForum Moderator