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When trying to open de video deluxe version 2022 after a while, the software wants me to install the travelmaps options and the cloud import options.This comes with an error that the install files are not on a local disk, but on a cloud disc which

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and

Movie Studio

24 answers, most recent on 12/28/2023

RE: problems with import mov files

So far, I have tried to upload a mov file and there was an error. The same error and the closing of the program occurs after uploading the mp4. If the program loads the video files, there is still an error, e.g. with transitions.

Video Pro X

5 answers, most recent on 3/20/2025

[Closed] Vegas Pro 21.0 is asking me to activate and register again

So I bought Vegas Pro 21.0 in Humble Bundle sometime at the end of the year last year. I installed it and used the code Humble Bundle provided when I first bought it. I opened the program and played around with it to get the feel of how to use it.

Photostory

One answer, on 3/18/2025

Hangs, does not ever complete

trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error

ACID

15 answers, most recent on 12/19/2024

RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄

@Forever-Season Ok. Maybe a plugin crashes the scan. There are audio_plugin_scan_server exe files in the Acid program folder. Maybe move them temporarily to another location. If I remember it correctly Acid will then throw an error message and not

Movie Studio

7 answers, most recent on 7/4/2024

RE: error message

@derek-brown Hi Derek. No I have not seen that particular error code. Does it happen every time you use the program? Video Deluxe is the base name used for the program and known as Video Deluxe in some countries. Ray. Thanks no only once in a while

SOUND FORGE

3 answers, most recent on 8/18/2025

RE: I am unable to register the activation code sent to me for my audio

@walter-h6914 Welcome to the MAGIX user to user forums. Serial/activation codes for current Magix products will always begin with P3. If your code has any other first digits it is almost certainly a voucher code and you should go to this page and

Audio Cleaning Lab

13 answers, most recent on 2/27/2025

RE: Problems Installing Sound Forge Audio Cleaning Lab4

Tried the Event viewer and this is the result. Log Name: ApplicationSource: MsiInstallerDate: 21/02/2025 17:10:23Event ID: 10005Task Category: NoneLevel: ErrorKeywords: ClassicUser:

Movie Studio

10 answers, most recent on 4/20/2025

RE: Magix Movie Studio 2025 TRIAL

@AnnTH Hi Ann Is that a typing error? An nvidia GT 70? If it isn't a typo and the rest of the specs of the computer mentioned in previous posts is what is currently trying to run the program then there is a possibility the computer just doesn't have

ACID

12 answers, most recent on 9/7/2024

RE: ACID 11 Quits responding.

I have done everything you described above. I originally purchased acid 11 music studio, then realized i should have purchased the acid 11 pro suite. so i did that. i had them both installed so i uninstalled acid11 music and got the same error. then

Music Maker

9 answers, most recent on 4/2/2024

RE: Soundpool Audio Error

@Riley-Coach Does the error message go away if you start Music Maker as administrator by right clicking on the program icon?

Movie Studio

3 answers, most recent on 3/19/2025

RE: Movie Studio Platinum 2025 Won't Install

@Skylar-Jensen Hi . . . . Whenever I open the installer, . . . Check that your Antivirus program is not blocking the installation, how you do this depends on the Antivirus program you have installed. If the installer and software installer are not

Other products

One answer, on 6/21/2024

Missing editing tools, fatal error message

Hello,I'm having a new problem with Magix Audio Studio 7 Deluxe. When I open a song file to edit it, I get the error message "Fatal sctrl Error: Could not open sam.marmor.bmp," and while the song opens, there are some editing tools missing. I can't

Video Pro X

4 answers, most recent on 10/14/2025

RE: Bought the vMAGIX Video deluxe 2026 plus.

@Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

@PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

@doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the

Video Pro X

2 answers, most recent on 3/6/2026

RE: DOSNT WORK AT ALL CRASH CRASH CRASH

@Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including

Movie Studio

14 answers, most recent on 10/29/2024

RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption

@Apollo89x Hi. It might help if you included mediainfo of the exported clip in case of an export setting error. It might also be worth looking at your program settings to see what GPU and renderer are in use. At present I would guess that too low a

SOUND FORGE

7 answers, most recent on 11/12/2025

Sound Forge 17

I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up

Movie Studio

8 answers, most recent on 12/27/2025

RE: Error while downloading covers from the store ...

My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet

Movie Studio

27 answers, most recent on 8/1/2024

[Solved] No Longer Able to Render Project

No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box

Photo & Graphic Designer

8 answers, most recent on 7/15/2024

Error code 6

Hi, I have Photo & Graphic Designer 2013 (Version 8.1.4) which has served me very well over the years. Yesterday it stopped working after a Win 11 update, with Error Code 6. I can't find an option to roll back the Windows update and no longer

Rescue Your Videotapes!

5 answers, most recent on 5/17/2024

Computer doesn't see my USB Dongle in File Explorer

I just purchased Easy Video Rescue Your Videotapes, so here's my problem. Afterinstalling the software that I just received, I opened the program and followedthe instructions. I attached my Canon Mini DV Ultra camera to my computer via theAV USB