• Movie Studio

  10 answers, most recent on 1/9/2024

  RE: Fails to open
  @John-Forrest Hi John and welcome to the user to user forums. If the Error message read "Error in "Essentials.ofx". instead of what you typed as "Error in "Essentials.olx". Then if could be hardware related as the third party effects NewBlueFX
• Photostory

  3 answers, most recent on 10/17/2023

  RE: [Solved] After upgrade was installed I got an error message
  @Wayne-Locke Welcome to the Magix user to user forums. Can we first establish exactly which program and edition you have upgraded from and to? You’ve chosen Photostory as your product, is that the correct one for you? The error message seems to
• ACID

  9 answers, most recent on 10/6/2024

  MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  Program won't open,  Acid Pro 11 Suite (x64) ....It's randomly started saying email error.. Email error Code - 24 Worked fine, went for lunch brake, came back 25min later and wouldn't not reopen.... All same day, just stopped opening... Waited a
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  ...HEVC (h.265) export vs the Blu-ray disc, h.264 (AVC) encoding is not a valid comparison, these are 2 different encoding formats using different encoders.... Ok I understand the reasoning for this although a bit strange for the program to do this
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  @Shaggy-Carter That are not the correct values. Please click on the Advanced button. i went in and the rate is at 2048 i set it to 1024 and the same has happened , program disappears re loads back with errors i press ok , sends me to error report
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  @The_Banando I would guess it's a crash because of the graphics acceleration. If resetting the program settings don't help I recommend you check your Windows system. To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows
• Movie Studio

  4 answers, most recent on 11/8/2023

  [Solved] Movie Edit Pro 2021
    Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash
• Movie Studio

  5 answers, most recent on 6/18/2024

  RE: trying to download movies studio2023 platinum
  @k9vet Hi I have removed the serial number from your comment. If you are getting Error -14, during a MAGIX product activation, in which case generally means that you're putting a valid MAGIX serial number into the wrong MAGIX product or
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  @FlaBoy57 Hi The error messages would suggest that either the custom HP installed software is intefering with the install of MMS 2025, or an install or update was not completed. Did you try a Restart, not shutdown of the computer, also shut down the
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan Hi Thanks for coming back on which error message you were referring to. I already gave you the most likely cause of that error message in this comment above. . . . . I'm not really the Administrator of my own computer . . . . That is
• Audio Cleaning Lab

  14 answers, most recent on 4/25/2024

  RE: Audio Cleaning Lab 4 - Changing Default VST's
  I pointed out to Magix over a year ago that having things like an error on startup is a definite turn-off for new and current users looking to upgrade. If they want to sell their products, they cannot afford to leave an obvious startup error
• Xara Designer Pro

  7 answers, most recent on 8/4/2023

  RE: Help, xara web designer pro no longer saves.
  @Jon-Cawdron Hi . . . . Every time i try and save I'm getting error (unknown error 22) . . . . This would suggest that the program is being blocked either by the destination drive/folder being missing or full. Which drive and folder is the program
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @CubeAce, @Roberto-Goncalves, @browj2, @johnebaker Hi Ray, I have yet to encounter the first program that has been programmed completely problem-free and error-free. I know because I programmed a lot in various programming languages ​​up until 1995.
• Movie Studio

  8 answers, most recent on 7/10/2025

  MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official
• Samplitude

  21 answers, most recent on 6/20/2024

  RE: Change of Vita Directory: installing Samplitude from scratch?
  @GRB Hi For Music Maker there is no need for creating 'junction links', which I have found do not work correctly in some Magix programs. Soundpools will be downloaded and installed in the folder specified in the Program settings, Folders tab Do
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @johnebaker The error message could mean you account on the PC has got an issue. Try creating a second account and make it Administrator. IHmm, surely if it was an issue with my account then Al, John Cb and yourself would have the same
• Video Pro X

  31 answers, most recent on 8/28/2024

  RE: Selecting Movie Settings with VP X16
  @rickduley Hi Rick The range error message and log indicate that the first 1.5 secs of the timeline is empty, this is not a problem in itself, however there are other potential issues: WRT to the Bunnings time, I have managed to replicate this,
• Music Maker

  2 answers, most recent on 7/18/2024

  RE: [Solved] How to delete properly
  @Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker.  https://www.revouninstaller.com/There is a free version, but looking through your previous
• SOUND FORGE

  One answer, on 7/17/2024

  Wrong program downloaded
  I have paid for and downloaded "Sound Forge Audio Studio 17" using "soundforgeaudiostudio17_dlm.eh0pxa.exe" and what I got was "Music Maker 2024." Is there some kind of error or am I just missing something? Also, how do I get a refund for this
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach The simplest way is to start Music Maker as administrator. Make a right click on the program icon and then select this option in the right click menu. If the write-protected error message then goes away, there is definitely a privilege
• Off topic

  One answer, on 6/21/2024

  [Closed] Vegas18 stops working. sends me older version to download? why?
  VegasPro18 stops with error msg to describe what i was doing at the time. i comply, but server response sends me older version of Vegas Pro18 to download? Why is this happening? Also very loud buzz noise stops program. it locks up & I have to
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  [Solved] SFP15 uninstall / reinstall failure
  SF Pro 15 started getting very flakey: missing scroll bars, no audio trace until I hit stop etc, so I decided to uninstall and reinstall the software. (I had saved the original installation software). Now it won't load at all. No SFP icon on the
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Ok. Maybe a plugin crashes the scan. There are audio_plugin_scan_server exe files in the Acid program folder. Maybe move them temporarily to another location. If I remember it correctly Acid will then throw an error message and not