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  • Music Maker
    3 answers, most recent on 5/26/2025
    RE: trying to activate MMM Premium edition
    hi jeff,thanks for getting back to me to answer you first question,i am trying to install MMM-2019 premium edition,next when i bring up the actvate page there is 2 sections ,1 section says,activating a new music maker adition,the other section says
  • Music Maker
    One answer, on 4/7/2026
    RE: App Crashes when FX are Used on Vocals
    @producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors
  • Xara Designer Pro
    10 answers, most recent on 5/28/2025
    RE: Will not publish my webpage
    @Brian-Koncher Hi I can connect to Magix Online with Web Designer, no error messages, publishing a site goes through the process, and using FileZilla I can see that the web files have been updated, however it did take a while for the browser to get
  • Photostory
    3 answers, most recent on 10/17/2023
    [Solved] After upgrade was installed I got an error message
    I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to
  • Photostory
    No answers, created on 9/26/2024
    Error starting the MAGIX Photostory deluxe23 program. Windows11.
  • Music Maker
    3 answers, most recent on 12/2/2024
    Unable to export
    When trying to export a completed song I am unable to do so. When the process of normalizing ends the program crashes (at the Mixing Down stage). The error report indicates that it is an access Access Violation.
  • Movie Studio
    7 answers, most recent on 11/8/2024
    Export Error
    Trying to export video and it doesn't matter what format I choose I always get the same error code: copy to export adapter. It will export the first clip in the video fine but then I have a still image as the next clip. This is where the error code
  • Samplitude
    3 answers, most recent on 4/20/2024
    [Solved] Failure of install of Samplitude
    Hello, I have a Samsung laptop with Windows 11, all updates installed. Can't figure out why, Samplitude Music Studio 2023 won't install. I get an error, something about "the code execution cannot proceed because mfc140u.dll was not found. I have
  • Movie Studio
    One answer, on 5/27/2025
    RE: Repeated Serial Number Prompt in Movie Studio After Reinstall
    @samtheman Hi . . . . repeated serial number prompt . . . . Try disabling your Antivirus program Real time and/or Folder protection feature(s) and activate Movie Studio (MMS) then restart MMS. If this works, re-enable the turned off Antivius
  • Other products
    One answer, on 8/29/2024
    [Closed] Sony Vegas "Error" "The Activation Code is Incorrect"
    I dont even know what is happening now, i just bought this program a couple of hours ago, and i have been trying to render some videos but this error appears before render the video, does someone have any solution??? I need a help real quick
  • SOUND FORGE
    42 answers, most recent on 5/28/2025
    RE: Batch Processor Crashing
    @ItsMeTho Hi . . . . Metadata staging failed error, . . . . Assuming you mean you are seeing ID 131 errors in the Windows event logs, what customisations to features, services, etc, have you made to the Windows installation? What is your computer
  • Video Pro X
    10 answers, most recent on 10/23/2025
    RE: App failure to load
    @Michael-Banks1180 Hi . . . . the application has failed to launch due to it's side by side configuration is incorrect . . . . This usually means there is an issue with the Microsoft VC++ installations. See this tutorial, it is a PDF file so you can
  • Music Maker
    12 answers, most recent on 11/29/2024
    RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    @The_Banando Hi The error message shows you have a MUMA location error . Are you using and external audio device? If so, the issue is usually an interface ASIO driver mismatch, you must use the devices' driver, not the Magix ASIO driver. To fix
  • Audio Cleaning Lab
    13 answers, most recent on 2/27/2025
    RE: Problems Installing Sound Forge Audio Cleaning Lab4
    Checked the reliability Monitor and it showed that the program was successfully installed one minute and the next was unsuccessful and uninstalled with error 1603. Tried the steps online to fix it but to no avail still did not work. Not getting
  • SOUND FORGE
    17 answers, most recent on 9/23/2024
    RE: MP3
    @Tim-McAlpine Hi Are you trying to open the .sfk file, either from the file menu, or double clicking on the .sfk file, or is this error message appearing after opening the project (.frg) file? If the .sfk file, this is a Sound Forge Peak Data file,
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    Previous comment deleted and reposted due to a spelling error in the original, because I can't do edits on my posts. @Apollo89x When "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file
  • Movie Studio
    7 answers, most recent on 11/10/2024
    RE: Program will not run.
    Thank you both for your comments. According to the confirmation email from Magix, I bought the MAGIX Movie Studio 2025 Suite on November 8th of this year. I did this directly from the Magix website, so if it's a discontinued program, Magix sold it
  • SOUND FORGE
    One answer, on 9/13/2025
    problem registering Sound Forge 9.
    I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an
  • Movie Studio
    12 answers, most recent on 3/26/2024
    [Solved] Is there a way to download any bug fixes for Movie Studio 2023?
    In the past few weeks I've been having issues with Movie Studio 2023 crashing or at least locking up and or giving me generic error messages especially (but not exclusively) when rendering a project. I was wondering if like many programs/apps there
  • SOUND FORGE
    29 answers, most recent on 9/16/2025
    RE: SF 11 refuses to start, even full re install
    Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and
  • Music Maker
    5 answers, most recent on 1/26/2025
    RE: String Ensemble, Drum Kit and Vita Sampler not loading!
    I've tried uninstalling and reinstalling the instruments as suggested-but the string ensemble and drum kit VST instruments aren't even showing up on there to be removed. It's like the'yre not even on there. When I go into "VST Instruments" while on
  • Video Pro X
    6 answers, most recent on 8/7/2026
    RE: Video pro x16 stuck at (Initializing video monitor(source)
    Forgot to add this error message that i got from the program as well
  • Movie Studio
    5 answers, most recent on 11/21/2024
    RE: can't get the offer of discounted Movie Studio upgrade, at $19.99
    @Keith-Lynch Hi Is this the error message you are getting, or one very similar asking you to go to the Microsoft Store? If so this is Windows protecting you from installing 'unknown' programs. In Windows settings, Apps, Advanced app settings,
  • Photostory
    15 answers, most recent on 1/28/2026
    RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
    @doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the
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