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  • Movie Studio
    2 answers, most recent on 6/26/2023
    [Solved] Does Video Deluxe Plus allow capture from a video capture card?
    Greetings. I have an HDMI video capture card (input to laptop by USB 3) with which I can view the videos in VLC by choosing the correct device (Mirabox Capture) using the Emdia > Open Capture Device menu item. Can I do this in Magix Video Deluxe
  • Movie Studio
    89 answers, most recent on 5/5/2025
    Upon importing my photos, they turn to black and white or all black
    Movie Edit Pro Plus 2022. It was running okay but then suddenly upon importing my photos, they almost all turn to black and white or all black. I am using a Dell Alienware Aurora R13 computer Windows 11 , with NVIDIA GeForce RTX3080 10GB graphic
  • Photostory
    One answer, on 5/9/2026
    Program hang
    Photostory Deluxe 2025 hangs at the intro screen and Task Manager has to end the program. Very annoying as the splash screen insists on running on top of other apps. I had no problem with the previous iteration. Running 64 bit Win11 Pro v. 25H2 on a
  • Music Maker
    8 answers, most recent on 4/27/2024
    [Solved] Doesn't record what is played
    New to MM, pretty much evaluating it to see if it satisfies my needs. So far so good but I have noticed a big problem. When hitting a note and affecting it with a filter, recording doesnt capture the sound shifting and being distorted, it just
  • SOUND FORGE
    3 answers, most recent on 5/3/2025
    plus minus question/issue
    Ok, I'm moving from Windows 10 pro to 11 pro on a different computer and I found a strange anomaly or issue. On the wavefile window bottom right corner, where you adjust the amount you are zoomed in on the track, on Windows 10 it's a really clean
  • Movie Studio
    3 answers, most recent on 9/10/2025
    RE: MAGIX Video deluxe 2026-number of chapter markers
    @Alfns Hi This depends on which disc format you are referring to The DVD standard which all DVD discs must adhere to, states you can have up to 99 movies each with up to 99 Chapters on one disc. The Blu-ray standard, which all BD discs must adhere
  • Music Maker
    36 answers, most recent on 12/17/2025
    RE: Need help fixing magix..am losing hope
    The problems are still here. "NTDLL.DLL" is reported to crash, however that is not really the problem, it is the result of the problems, I have learned reading many many forums and threads.Using Video Deluxe Plus, Acid Pro 11. Updated to latest
  • Movie Studio
    15 answers, most recent on 6/9/2025
    RE: [Closed] AI Media Management in Video Deluxe 2026
    @johnebaker Have you installed a different edition? It should replace MMS 2025 if you have the same edition. Just to clarify, are you referring to the trial version? Are there more than one trial? VDL comes in 3 flavours Plus, Premium and Ultimate
  • Movie Studio
    14 answers, most recent on 3/26/2025
    MP3 imports are being reduced to 4-seconds length + Not playing!
    I have Movie Studio Platinum (2023)When I try adding MP3 files to the timeline, they all get reduced to just 4-seconds duration / Plus even that 4-seconds length file does not play.I have attempted to add various different MP3s :: All encounter this
  • Movie Studio
    10 answers, most recent on 12/2/2023
    [Solved] Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM
    Hi everybody! Since a few days i have the following problem: I am editing a video with 7 video lanes. I know this is memory intensive but i have done more intensive projects before without a problem. Now i can only do like 5 cuts until the software
  • Samplitude
    8 answers, most recent on 12/5/2025
    [Solved] Need Help Tuning Focusrite Scarlett for Music Studio 2017
    My sturdy, stable, workhorse PC desktop in my studio finally messed itself. I had to get back up and running quickly so I got a beefed up mini-pc and a Focusrite Scarlett 2i2. I previously used an internal audio card with 2 in/2 out, so this USB
  • Movie Studio
    8 answers, most recent on 2/19/2025
    Burning Disk
    I upgraded from Magix Movie Edit Pro Plus 2021 to Magix Studio 2025 Platinum thinking it would be better, but after using the new version I found out that if I put together a home video with chapters it works perfect on the Windows 10 PC in preview
  • Other products
    4 answers, most recent on 12/20/2025
    RE: Strange error message with Photo Manager Deluxe
    Hi John Many thanks for the response. Yes, I do use OneDrive but I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud. I've opened photos outside of OneDrive and they
  • Movie Studio
    9 answers, most recent on 7/15/2024
    RE: Crash
    This is what it looks like ! Movie Edit Pro Plus
  • Movie Studio
    3 answers, most recent on 1/7/2026
    When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
    Since the 590 series of nvidia drivers, hardware encoding has been broken on Video Deluxe Plus. I upgraded from 2025 to 2026, hoping that over a month was enough to fix the issue at least on the latest version of the program, but I'm disappointed to
  • Video Pro X
    25 answers, most recent on 2/11/2026
    RE: Cannot start VPX17 by double-clicking on MVP file
    @emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,
  • Movie Studio
    3 answers, most recent on 3/12/2024
    [Solved] How to COMPLETELY uninstall MEP | So can do a clean re-install?
    I have MEP Pro Plus (2022).The program has developed a bug which now causes it to freeze-up for 10-seconds, approx 30-seconds after the program is opened...Every single time (no matter what video is loaded / or even if there's no video at all
  • Movie Studio
    No answers, created on 12/5/2024
    magix hub
    Bonjour, j'arrive a télécharger une vidéo, voir 2 vidéos à la suite sur magix hub, après cela, plus rien, je clique sur télécharger et je ne les retrouve pas avec les autres. Je ferme le programme et le rouvre pour télécharger une video et ainsi de
  • Photo & Graphic Designer
    7 answers, most recent on 5/6/2026
    RE: Cannot install my software on a new machine - no response to ticket
    @John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more
  • Movie Studio
    61 answers, most recent on 7/25/2024
    RE: My MAGIX software will not cut a DVD to Disc
    @rickduley Hi. @emmrecs is correct. DVD plus was introduced by manufacturers not wanting to pay royalty fees to Pioneer / Sony / other conglomerate, that came up with the DVD dash (not minus) system. DVD dash is compatible with around 90% of all DVD
  • Movie Studio
    3 answers, most recent on 8/22/2025
    Movie Studio Platinum - how to download?
    Hello, I am having trouble installing Movie Studio Platinum on my new computer. I downloaded the exe file from My Products and also from the serial number search on your website. However, I purchased Movie Studio Platinum (quite i long ago but it
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    Hi Jeff, thanks for replying. I've added the amended spec above to ‘Signature’ Yes I live in UK. It was recorded in the UK. Yes the camera, no longer in my possession, was Non-UK Model. Its “Video delux 2025” nothing about Plus, Premium or
  • Movie Studio
    8 answers, most recent on 3/13/2026
    RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
    @Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you
  • Movie Studio
    22 answers, most recent on 8/13/2025
    RE: Support and TICKETS
    @CubeAce Hi Ray, Yes, my Intel Graphics UHD 630 is installed, but the hardware acceleration setting is all three NVIDIA GeForce GTX 1660Ti. My boot and work drives are SSD970 EVE plus 500GB. Best wishes,Rob PS. I'm patiently awaiting Jüri's
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