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@Betovalle Hi The patch v 22.0.1.270 is for VPX 16 not VPX 17 which should be v 23.0.x.xxx. I think the confusion there is the Update notifier 'update' is actually the upgrade message to VPX 17 from 16 . John EB

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

@Les-Wilkins The Magix Low Latency ASIO driver is simply old and has compatibility problems with modern Windows operating systems. I believe it is based on ASIO4ALL 2.13, which was released in 2015. At this moment, the newest ASIO4ALL version is

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Hi Al Thanks for the new clip, definitely stutters with the 591.86 RTX driver and patch .316. . . . . I don't get HW accel on the 3060 ("update your driver" message in the export dialogue) . . . . Strange, I tried the following: Project

Photostory

13 answers, most recent on 4/18/2026

zoom in templates

Hi, I have updated to Photostory 2026 from 2023, But this new version does not have all the zoom in templates eg zoom in top, zoom in bottom, zoom in left etc. Can we download them anywhere?

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

Magix sold Sequoia and Samplitude. Magix should sell Acid and Sound Forge. Only Vegas is updated.

Movie Studio

9 answers, most recent on 10/24/2025

RE: Movie Sudio 2025 developed a strange behaviour

@johnebaker Greetings John, Is the video 3D (Stereo) No it isn't, so it could have been re-encoded. I think I'll try re-encoding it myself with a different codec myself. The file with the german name is elluding me. I remember it being in the task

Movie Studio

2 answers, most recent on 9/22/2025

Updates to Video Deluxe 2026

Has there been any updates to Video Deluxe 2026, especially the new media management tool? I didn't mind how slow it is (was) but the inaccurate classifications and no ability to move a file from one classification to another and the inability to

Movie Studio

4 answers, most recent on 1/14/2026

RE: magix video delux 2014

@mrvoeten Welche Hardware steht Ihnen zur Verfügung ??? Wichtig wären Angaben zum Betriebssystem, CPU und Grafikkarte. Wenn ihre Hardware zu alt ist, lohnt sich kein Update.

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

Hi I'm having a similar problem with version 5.0.0.501. It's been a few months since it stopped working. I'm wondering when Magix will release an update?

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

What I get from all this is that VDLX manual needs a good shakedown to remove relations to VPX. OR.... much better if Magix will open the EDL export option in VDLX2026 in the comming update.

Movie Studio

27 answers, most recent on 4/20/2025

RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum

@CubeAce I have the following Windows updates: 2025-04 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems(KB5055523)Successfully installed on 4/8/2025 2025-04 .NET 8.0.15 Security Update for x64 Client (KB5056686)Successfully

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

Update.......in case anyone has encountered a similar issue. It seems that the latest update of windows seemed to make this program extremely unstable, literally crashing everytime I changed or removed any 3rd party VST from a project. I have

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel

SOUND FORGE

16 answers, most recent on 3/21/2025

RE: not saving to mp3 files

I check for updates every day. Vegas 22 works fine so I would think soundforge 18 would work. Vegas is the software that is most updated. Sound Forge 18 has not received an update. If Magix has no interest in Sound Forge, then Magix should sell it.

Movie Studio

One answer, on 11/26/2025

Neat Video update to 6.0.9

Greetings, The title says it all. https://www.neatvideo.com/news/nv-609 AndyW

Other products

9 answers, most recent on 3/7/2024

RE: [Solved] How do I receive authorization code for domain transfer?

UPDATE. All resolved. Magix support generated a new code which worked!

Movie Studio

3 answers, most recent on 9/5/2025

[Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error

My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through

ACID

One answer, on 6/8/2026

Error -2147163964 Acid Pro 11

Error -2147163964 Acid Pro 11 Acid Pro 11 downloads but will not instal - crashes at the end of installation. Disabled antivirus - no difference First time it said a windows update was due, so restarted & then it refused to instal

Music Maker

6 answers, most recent on 6/29/2025

RE: No sound on VST instruments

Yes, I've restarted it and installed updates as well.

Samplitude

9 answers, most recent on 1/13/2025

[Solved] Midi enigine overload error

Hi lately I am experiencing this error which is a first ever since I have used Samplitude, it is complaining about midi overload on midi engine. Other typical errors I experience is constant freezes and lately after the latest update Samplitude

Photostory

2 answers, most recent on 12/25/2024

[Solved] How to get Photostory to use my updated images?

Hi when I load a project, it uses photos that are no longer in any folders for photostory. I keep having to replace them with new ones. Filename is the same, I just have made edits that do not load? Is there a cache anywhere I can delete. ALso tried

Off topic

160 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@Tom_Sp Hi All Yes I am quite disappointed that Tom has not given an update on support issues in this thread or even responded to my messages. Stephen Forum Moderator

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just

Music Maker

3 answers, most recent on 9/14/2024

[Solved] Very, very slow responding software

The music maker responds horribly slowly to any click. Sometimes reacting after 4 minutes. Is there any update or solution as my computer is new and fully up to date with all drivers? It doesn't matter if is running normally or as an administrator