Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@CarpentersMate Greetings Mike, Assuming that MEP couldn't find the photos and they aren't in the Recycle Bin as Al suggested, then this is a long shot but may be worth a try. If the computer was left on for hours, is it possible that Malwarebytes

Web Designer

One answer, on 8/31/2024

Editing HTML code

I have made a web site using Web Designer Premium. On at least one page, there are two pieces of text in diifferent languages and google translates one intoo English. I have found that a couple of lines of HTML can stop this but cannot find out how

Video Pro X

31 answers, most recent on 8/28/2024

RE: Selecting Movie Settings with VP X16

@rickduley Editing off the first few frames of the movie makes no difference - I still get the same message. Might need more than a few frames off? But better still, go into "All Tracks" mouse mouse and drag the whole movie hard up against the left

Movie Studio

9 answers, most recent on 2/23/2024

RE: Key frames in audio

Thank you John EB, I found it, used it, it's almost as easy as in Studio 2016 now !. ☺️ The way John CB explained it is like reading a furniture assembly instruction ( American and Chinese), where even someone with handyman skills has no idea what

Off topic

159 answers, most recent 5 hours ago

RE: Magix support has not responded to support tickets for months

To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not

Movie Studio

9 answers, most recent on 10/10/2024

RE: YouTube Shorts Help

TL;DR - 'Re-read the instructions' fair enough lol. "Had you done this" "Had you done that" There's really no point to chastising me after the fact because I've clearly already failed and am reaching out for further assistance, which, if you care to

SOUND FORGE

7 answers, most recent on 1/31/2026

Can't save sound recordings from vinyl rsestoration tool as mp3

This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used

Movie Studio

7 answers, most recent on 11/11/2023

RE: Mediapool imports my landscape photos distorted

@Carly-Simons Hi and welcome to the user to user forums. My Nikon DSLRs have two options in the shooting menu of which the data is written to the image files Auto Image rotation should be left on while Rotate tall is an instruction for the camera

Off topic

One answer, on 6/14/2024

[Closed] Of course they dont have a customer support email

I fear i wasted my $300 of my money on this stupid product. I already had vegas pro installed on my computer as a trial, then decided to just buy it. I go by instructions, and that stupid bundled install program REMOVES vegas pro?? i'm thinking its

Other products

3 answers, most recent on 11/14/2023

Uninstall Magix Independence Free and FX from Mac OS Ventura 13.6.1

Would you kindly instruct me on how to completely uninstall, Magix Independence Free and Independence Free FX? Thank you.

Music Maker

20 answers, most recent on 4/5/2026

Music Maker 2026 Frozen at SetViews during startup

Hi, When I installed Music Maker 2026 Premium a while back, it worked fine. I kept 2025 as well as that is now allowed. It also kept working. A few weeks ago when I started it up, I go the -59 error. The remedy as instructed by Magix: Uninstall the

SOUND FORGE

3 answers, most recent on 1/15/2024

RE: MP3 customization

Hi @Blaine-WItherow, see my recent "Activate legacy MP3 plug-in" instruction comment. The current MP3 encoder in SF 16>17 has illogical restrictions .

Music Maker

6 answers, most recent on 1/16/2024

RE: HOW DO I INSTALL THE 1000 sounds disc that came with my music maker software?

I bought Music Maker 2015 premium many years ago but have unfortunately not installed until now. I am trying to download +1000 sounds which is included, but it does not work according to the instructions. Can you at support please solve this for me?

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

"Click the first image to select it. Hold down Shift and select the last image. All images will be selected. Import - as I showed you." For the second time, THAT DOES NOT WORK. It only puts the first and last images (the ones I checked) into the

SOUND FORGE

6 answers, most recent on 1/27/2024

RE: Stops Working when trying to open Trial Version Audio Studio 17

while holding down the 'Ctrl+Shift' keys, as you instructed, I couldn't get to the reset utility. That is odd reset is inoperative. I am not sure about SF-17's compatibility with Win 7. Magix states Win 10-11. Try an earlier version of SF if you

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Reyfox I'm honestly too worried about doing anything w/ the run command, as I said many times, I don't have enough know how NOT to eff up my PC more than it already is, it feels like doing 'Run' commands is a quick way for a computer simpleton like

Movie Studio

11 answers, most recent on 11/8/2024

RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.

@elModo7 Greetings Re BorisFX, before we go any further I assume you've followed the instructions given with your order confirmation email from Magix? Your purchase of Movie Studio includes an in-app Store coupon code for Boris FX BCC Chroma Key

Movie Studio

7 answers, most recent on 9/25/2024

RE: [Solved] Error-24 Magix movie studeo 2023 paid version. please help

@June-Nome I don't think you need to uninstall and reinstall. With MMS open go to Help>Deactivate program. Follow the instructions to do so. Close the app. (Perhaps, even reboot the computer) Restart the app and proceed through the

Video Pro X

13 answers, most recent on 10/6/2024

RE: Source audio problem editing footage from Pana GH6

@Zkuggi, @johnebaker Hello, First of all, I must admit that my knowledge of the recording tracks is not sufficient to go into this very deeply. I looked for a workaround and probably found it. I have looked around in the manual of Panasonic DC-GH6

Music Maker

13 answers, most recent on 7/20/2024

RE: Changing sound on virtual instruments

@Alex-Kirkwood If you use Magix Vita Instruments you can right click on the controls and map them to a MIDI CC. You can then draw the CC curve values in the MIDI Editor. This will make the controls move during playback. Alternatively, if you have a

SOUND FORGE

38 answers, most recent on 12/23/2023

RE: Unable to save project in any format other than .SFAS

Hello John, as per your instructions, I attempted so save to the "Documents" location which simultaneously following the suggestions Rraud had previously made. I'm sad to say but, my issue persists :(

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

@Carl-Brik What do you understand by "MediaInfo analysis"? As explained in my first reply to you, please read and follow this tutorial (you'll see the words "This tutorial" are in blue so are a clickable link!) Once you have the data, simply copy

ACID

12 answers, most recent on 1/31/2025

RE: Loops and songs and error message

@Harold-Brush Welcome to the Magix users forums. Which version of ACID do you have and when and where did you buy it? I don't own ACID so can't advise on the location of the loops etc., but are you certain you are entering the serial number exactly

SOUND FORGE

9 answers, most recent on 8/14/2025

RE: The cost of text to speech

Is there a link to show how many characters you used?In the text to speech window Enter your rext here (Max 10,000 characters)Below that next(i) You have almost reached your character limit, currently left 1403 So if this is an indication of the