• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again Hi Andy Is the video 3D (Stereo), digging deeper on GoPro formats I found, they actually bought out Cineform for their 3D/Stereo Hero camera. . . . . that file that isn't loading anymore, the long German name, something to do with Magix
• Off topic

  One answer, on 6/7/2024

  RE: change email no confirmation
  @Peter-Barnes6142 You can login into your customer account at Magix.com with your old e-mail and then change the e-mail address in the account settings.
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @johnebaker it may be replaced by another image I know that John. As I said earlier, I fill in lots of these thing on various forums and sites. Magix is the only one to give me this problem. I've even screensaved the login process and watched it
• Music Maker

  3 answers, most recent on 7/23/2024

  [Solved] change the BPM mid track not working 2024 version and 2025.
  I got the problem wit the new versions 2023,2024,2025. Why they take that away ? Anyone help us pls i have yesterday bought the new version 2025 i have upgrade it from 2021 version to 2025 now everything is chanced and i can not use it anymore the
• SOUND FORGE

  4 answers, most recent on 4/9/2024

  RE: Crash
  @Randahl-Ritchie You visit Magix.com. and simply login with your e-mail address and password and download the installers from your customer account. In case you registered very long ago with Sony, simply use your old Sony login credentials. This
• Video Pro X

  One answer, on 2/4/2025

  RE: Transferring program to laptop.
  @kevin-tuck Hi You are allowed to install and activate the program on 2 computers. Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial
• Music Maker

  One answer, on 4/3/2024

  Activation or Store Login fails
  Hello, anyone else having a problem with the Magix store tonight. I just reinstalled Magix on my Win11 laptop, but when I click on either Login or Activate, I get an HTTP error screen. Anyone else?? Cheers
• Music Maker

  3 answers, most recent on 7/9/2024

  RE: email
  @Jana-Samsel Did you change your e-mail address? You can visit Magix.com, login with your old e-mail address and password and then you can change your old e-mail address to your new e-mail address in the customer account settings.
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  RE: Can't start free trial, installer just links to dead URL
  @dave-b3271 Hello welcome See here and login with the same credentials, then go to product registration. Stephen Forum Moderator Ah! Thank you. Actually, this also didn't work at first, but that isn't your fault. Your link initially led to a
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  @Eleyan For Music Maker 2021 and newer versions you simply install the Free Edition from Magix.com and login with your e-mail and password. It's not necessary to enter the serial number a second time. Besides that, there could be server problems at
• SOUND FORGE

  One answer, on 11/28/2025

  RE: I have soundforce Audio CD 13 but no Serial number.
  @Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and
• Photostory

  6 answers, most recent on 5/24/2024

  Hub Login
  I have no issue logging in via the web and a browser. From within Photostory 2024 (most recent version win 11 128GB RAM - NVIDIA 3060) I can not login to view my account or use any of the tools such as the text-to-voice. I have the full pro version.
• Music Maker

  2 answers, most recent on 4/2/2024

  RE: updata gone worng
  @jesse-drumgole Current versions of Music Maker don't need a serial number. You simply need to login with your e-mail address and password.
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  @Joseph-Luciani You download the software from your customer account at Magix.com. Simply login with your e-mail address and password and look under My Products.
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @SP. @johnebaker I'm coming from another thread:  https://www.magix.info/us/forum/new-install-music-maker-2024-laggy-and-crashes--1336575/ Here in this thread, @michael said:  I also loaded it onto a cheapo palm sized mini computer that cost $160 on
• Xara Designer Pro

  4 answers, most recent on 3/3/2025

  RE: Invoices
  ALREADY PAID - Is there another link that need to start using?? I can access my account fine just cannot see relevant informationI know but this is on my account and when I login I have got to this link to access my account
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  HI @Greg-Gardner9450, are you using the same email address you use to login to your Magix My Products account .Otherwise confirm you have installed the same version you purchased. i.e., Audio Studio 11 or Pro 11. The activation serials are not
• Photostory

  11 answers, most recent on 2/5/2025

  RE: Adding my own music
  @JANET-NICOLAS HI, I looked at the Magix hub, but it seemed very limited. Definitely take another look under Magix Hub. Login with your Magix account credentials. There are thousands of songs under Stock Media. If it shows Video, then switch to
• Movie Studio

  One answer, on 5/8/2026

  [Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription
  Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of
• Movie Studio

  2 answers, most recent on 9/28/2024

  RE: video deluxe deluxe 2025 premium /movie studio 2025 suite.
  @renita-m Hallo Renita, You can find your P3-serial number in My Account / My Products. Do the following: go to: https://www.magix.com/us/support/my-service-center/ (login required) click on: My Products now find the program for which you want to
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  Hi!I just recently performed a store cleanup in my MMM 2021 (with premium) and after that I can't activate nor login with my Magix account since the application only presents the dialog "RESTEASY003210: Could not find resource for full
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• ACID

  52 answers, most recent on 2/20/2025

  RE: Frequently Asked Questions
  @Michael-Kirk Sony shut down the old registration servers, so old installers from the disc will likely no longer work. Try to visit Magix.com, login with your old Sony login credentials (e-mail and password) and download the Acid 8 installers from
• SOUND FORGE

  7 answers, most recent on 4/30/2024

  RE: unable to activate for new pc
  I try to activate version 15 of Sound Forge again on different Pc. i have deactivate 2 pc. seriial code and email is correct when login.what can i do? can you help to clear my record so that i could register again?