• Web Designer

  4 answers, most recent on 11/30/2023

  RE: How do I change my email address?
  I've got the same issue with my login email which needs to change, however when I try to change it i'm told the email already exists and it won't let me change it.
• SOUND FORGE

  10 answers, most recent on 9/7/2023

  RE: How do I convert Markers to Regions in Soundforge 17?
  @Neal-Williams Some additional information. If you registered your old version of Sound Forge with Sony your account was transferred to Magix. Simply visit Magix.com and login with your Sony login credentials. You should find your old version of
• Music Maker

  12 answers, most recent on 9/1/2024

  RE: Musicmaker 2025 Premium is not working for me.
  Hi @gjonny. I was trying to show that I can log into 2024 fine but no login prompt in 2025 The problem is that my purchased loops are not loading. I have manually downloaded them and every time I restart, I have to download the loops again and now
• Off topic

  4 answers, most recent on 2/14/2023

  [Solved] Problem in login to MAGIX personal area on web site
  I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I
• Samplitude

  One answer, on 2/1/2024

  RE: Samplitude Pro X8 Midi notes automatically duplicating
  @ChilCrazy I think you may receive rather more useful advice if you register at and post your question at the dedicated Samplitude Pro forum here, since I think few users of that software visit or post here. HTH JeffForum Moderator
• Music Maker

  6 answers, most recent on 8/6/2024

  RE: Accessing unlimited loops
  @catacosmosis THERE IS NO LINK TO THAT underneath my login email in the main window This can happen if your computers screen resolution is not high enough. Then you will not see the link. Not the issue - but thank you. From my previous post I
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  @Carlos-Solorzano Hi Login to your account at magix.com using the email address and password you used to register the software. Under My Products you should see your registered software, a download link and your serial number, and under Show more
• SOUND FORGE

  3 answers, most recent on 10/14/2023

  RE: Can't find Impulse Files for Acoustic Mirror...Can anyone help? Thx!
  @scott-j8742 You can download your old versions from Magix.com. Simply use your old Sony login credentials. I would guess that these files are included in the old installers.
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @johnebaker  @Can-DiveI think I could have been more explanatory with my comments. I focused on the Text Cursor for my testing since @SP. has commented on the Accessibility features seeming to be a common thread for many users' problems. I did my
• Music Maker

  3 answers, most recent on 1/23/2025

  RE: Recovering serial number
  @Former user Between Music Maker 2018 and 2024 the base app was free, so maybe it's not showing because of this. If you bought Music Maker 2019 inside the in-app-store it might not have a separate serial number. I would suggest you try this download
• Music Maker

  12 answers, most recent on 4/18/2024

  RE: Music Maker update 32.1.0.13
  @Aubrey-Dallas Computer ID is only for offline activation of old Magix apps released before 2014 (yes, 10 years ago). This won't work with modern apps. If you have a serial number, you can simply register the software via the registration option in
• Web Designer

  One answer, on 12/6/2023

  RE: Move 'Xara Web Designer' from old pc to new pc - how?
  @Rob-Hooper You can try to deactivate the program on your old computer via the Help menu inside Xara. Or you can deactivate a previous installation in your customer account at Magix.com. Simply login, then look under 'My Products' for your version
• Movie Studio

  11 answers, most recent on 3/14/2024

  RE: Text-to-speech subscription in Video Deluxe 2024
  @Keenan-Powell Hi . . . . How do I email customer service directly? . . . . @SP. gave this information above here.   Can you clarify which program(s) you have because: . . . . Video Studio 21 . . . .There is no such program, do you mean Magix Movie
• Rescue Your Videotapes!

  2 answers, most recent on 11/25/2024

  RE: Uppdate to wun11
  @Atila-Balaz Hi . . . . update my Magix Video Saver version 7 for Win 11 . . . . AFAIK Video Saver 7 is the current version Assuming this is a new computer and Video Saver is not installed, the download should be available in your Magix
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  So Disapointed! - I purchased the Movie studio online on march 2023 and was never able to use it, I can login to my profile and see it listed there as one of my licensed products, yet when I try to open it, I am asked to register, when I do so, it
• Music Maker

  12 answers, most recent on 3/21/2024

  RE: Music Maker not working
  I have the 2023 that was installed late 6-2023 and been working great! I got a new laptop and just loaded 2024 on it and it work for about 2 days and now both programs wont logon to the server and I know my login but both programs a failing also I
• Samplitude

  2 answers, most recent on 3/30/2024

  RE: Play Cursor is Freezing During Playback, But No Audio Interuptions
  @horse Welcome to the Magix user to user forums. Since your question refers to problems with Samplitude Pro and I believe there are not many users of the Pro edition who visit and post here I would like to suggest you register at and repost to the
• Off topic

  27 answers, most recent on 4/23/2023

  [Solved] Can't log in to my account.
  How do I contact support when I can't log in to my account to contact support? Do they have an email address? I have several Magix/Xara programs but trying to login to my account produces a server working on it/too late message. This has been
• Audio Cleaning Lab

  One answer, on 8/4/2023

  Can you reset my inlogname and reset computer registration
  Can you reset my email login and the computer regestration E.J. Moerkens
• Movie Studio

  5 answers, most recent on 5/8/2024

  RE: serial number
  @Mustafa-Derbeder Hi Login in to your user account at magix.com using the same email address as you registered the program with, and select My Products. There you will see a download link and the serial number. MERHABA Programı kaydederken
• Music Maker

  3 answers, most recent on 4/1/2024

  RE: Re Download
  @joe-meyers Download and install Music Maker 2024 Free Edition from Magix.com. Next, open the software and login to your user account, then download all your previously acquired features.
• Movie Studio

  14 answers, most recent on 3/25/2024

  RE: simple update from version 2023 to 2024! Impossible to do!
  @Roberto-Goncalves Something is wrong on your end. I switched to Brazil and here is what I see. When I click on Adicionar ao carrinho, it takes me to the login as I am not logged in yet. Try the site again without logging in first. John CB
• Off topic

  One answer, on 5/27/2023

  [Solved] Vegas Pro 20
  I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are
• Music Maker

  One answer, on 4/7/2024

  RE: help please, i lost my notebok and products
  @Windows-alexandredepaula Hello, welcome contact infoservice@magix.net providing all required details. Please keep in mind that this is a user-to-user forum and do not leave any personal or financial information in this forum. use your login details