• Movie Studio

  2 answers, most recent on 4/29/2024

  RE: Magix Movei Edit Pro Plus needs Quick Time player
  @colinmeth Hi . . . . QuickTime Player . . . . If using the Quicktime download only install Quicktime Essentials, the player is not essential, however can be installed if needed. Do not install any of the QT feature options, they should be
• Rescue Your Videotapes!

  One answer, on 9/20/2024

  RE: Registration problem
  @chris-adamopoulos Have you tried the drivers from here? https://www.magix.info/us/support/article/installation-procedure-magix-video-converter--710/   Your Windows 7 problem is probably caused by the encrypted connection to the registration
• Movie Studio

  10 answers, most recent on 3/18/2025

  RE: Movie Sutdio 2024 Platinum 23.0.1.236 New Project Function Unusable
  I did try f9 with no joy. I was suspicious of the windows update so I rolled back the update, amazing all is well! Update then reports that 2025-3 is waiting to be installed so to make sure that the issue was update related I reinstalled the update.
• SOUND FORGE

  5 answers, most recent on 3/6/2025

  RE: USB recording
  @JoP Hi Is the 'USB PHONO PLUS' this device: Art with both line in and microphone inputs. If so, in Sound Forge the recording input should be set to the driver for this device. Additionally check that the Let desktop apps access your microphone
• Movie Studio

  2 answers, most recent on 6/26/2023

  RE: [Solved] Does Video Deluxe Plus allow capture from a video capture card?
  @Kiwerry Hi The capture device should be under the Analog option in the Recording source selection dialog that opens after you click the record button. If it is missing then: In Windows settings, Privacy and security, Camera and Microphone option
• Rescue Your Videotapes!

  3 answers, most recent on 1/23/2024

  RE: No sound on the recording
  @Kjell-Bjrnstad Hi In Windows Settings, Privacy & Security, App permissions section, check that the Microphone, Let desktop apps access your microphone is turned on. HTH John EBForum Moderator
• Rescue Your Videotapes!

  4 answers, most recent on 4/6/2025

  RE: Activating MPEG2?
  @Pierre_S Hi I have Video Easy 7.0.1.12 running on Windows 11 23H2 with the MPEG-2 Main Concept codec working correctly. The issue may be with these old Internet settings being turned off by default in Windows 11. Additionally ensure the following
• Music Maker

  3 answers, most recent on 1/24/2025

  RE: Cannot record microphone or hear keyboard
  @Tony-Miller Please check the following things: If you have a new computer, make sure that audio recording is enabled in the Windows security settings, otherwise it gets blocked:
• Movie Studio

  4 answers, most recent on 10/15/2023

  RE: Microphone Issue
  @mikerb Hi There is a privacy/security option in Windows 11, that by default is turned off and does not let desktop apps access the microphone - check in the Windows settings, Privacy & security, Microphone, Let desktop apps access your
• Movie Studio

  14 answers, most recent on 3/25/2024

  RE: simple update from version 2023 to 2024! Impossible to do!
  @Betovalle Hi. This link is working for me. If you are still not seeing buttons then there is something in your browser or computer security settings that must be blocking them. If you can't rectify the problem then contact Magix direct at
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @me_again, @AAProds, @CubeAce Hi . . . . definitely a Magix problem then . . . . Maybe, however not caused by the MMS update to .221 (VPX .247), but by a Windows update! I have had to restore my PC from a previous backup image (Macrium Reflect) due
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Thanks for removing that, John. This error. I was searching for a solution for that error and I couldn't find one. It's not an issue right now. But, I'd like to know how you fix it. I couldn't see anything in permissions/security or in googling the
• Video Easy

  17 answers, most recent on 6/10/2024

  RE: Video Grabber driver will not install - x86 or x64
  @Baldrick Hi All is not yet lost. What is the colour of the USB device and any model numbers or other markings? Which driver did you try installing from the download page @SP. gave you a link to ? In Windows settings, Privacy & security, App
• Rescue Your Videotapes!

  3 answers, most recent on 4/10/2024

  RE: Blue screen
  @Dave-Wilkinson Dave, what version are you using? Assuming it's not the Windows blue screen of death, some things to check: -If using Windows 10 or 11, check that Windows has been given permission to use your camera and microphone: Windows
• Off topic

  160 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
• Rescue Your Videotapes!

  3 answers, most recent on 7/7/2025

  RE: Driver for Magix USB Video Capture Device
  @barbara-c Hi It look like the drivers download page linked to in my previous post are no longer available. Does the 'Videowandler', or something similar, appear in the software recording device options@ Windows should provide the correct driver,
• Music Maker

  12 answers, most recent on 12/20/2023

  RE: Won't go past installing!
  @emilethelander Are you sure Windows Defender is disabled? The only other idea I have is to add Magix.com and Magix.net to the trusted internet sites in Windows under the Windows Control Panel> Internet Options > Security Tab > Trusted Site
• Music Maker

  10 answers, most recent on 11/26/2024

  RE: Audio interface issues.
  @Andrew-Ware Hi Windows 11, possibly 10 as well , has 2 privacy features turned off by default which prevent 'desktop applications', and apps, accessing the microphone, though it can block all audio inputs, eg line in and external USB audio devices,
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 Hi John . . . . thing just worked! I got my webcam capture. . . . . Me too, and in the correct folder. The was a difference between my laptop testing, which I previously reported, and my PC - I got a pop-up message asking to give Magix
• Movie Studio

  7 answers, most recent on 4/7/2024

  RE: Miksi kuva ei näy, mutta ääni kuuluu?
  @Elona-Rjabova Hei Varmista Windows-asetuksissa Tietosuoja ja suojaus, Kamera ja Mikrofoni -asetuksissa Salli työpöytäsovellusten käyttää kameraasi/mikrofoniasi, että se on päällä. Hi In Windows settings, Privacy & security, Camera and
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki Hi. The only other thing I can think of is if you didn't update to the last patch available for Windows 10 home. To check, go to (Settings > Update & Security > Windows Update) and select Check for updates. Ray.
• Movie Studio

  8 answers, most recent on 6/6/2024

  RE: [Closed] Imported videos have sound but all frames are black
  @Zoran-Rukavina Hi Thanks for that. . . . . changed processing from CPU to the integrated video chip. It cut processing time in half . . . . The integrated HD4600 can provide some hardware acceleration, contrary to normal advice, do not update the
• Audio Cleaning Lab

  4 answers, most recent on 4/17/2026

  RE: Magix Cleaning Lab 2013
  @Elaine-Burnett The tape deck is the playback device. With a right click on the recording button you can open the recording settings panel in Audio Cleaning Lab and you need to select the audio input there. Depending on how you connected the tape
• Rescue Your Videotapes!

  4 answers, most recent on 1/9/2024

  RE: Cannot activate the Video Saver! (2023) software
  The problem was solved with the Magix support. To resolve the issue, I tried successfully the following: 1) Typed the Internet option in the search field and selected the "Internet Options" result. Selected the Tab "Advanced". Ensured all TLS