Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

The current and final build for Sound Forge Audio Studio12 and SF Pro 12 can be downloaded from Magix Service Center Download Center or My Productshttps://www.magix.com/us/support/my-service-center/ btw, welcome to the Magix Sound Forge users

Xara Designer Pro

One answer, on 12/26/2023

[Solved] Unable to download my bought product

Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under

Movie Studio

4 answers, most recent on 10/29/2025

RE: Magix HUB

@GTF69 HI . . . . no folder must be deleted fortunately . . . . If no folder required to be deleted as per this Support article then, does this mean you were not logged in to the hub to access the services as per the Photostory article you linked

Off topic

4 answers, most recent on 10/29/2025

RE: Tired of all the sales/upgrade emails from Magix

@NotACat Hi At the bottom of the emails there should be an 'Unsubscribe' option to stop receiving emails. You can also login in to your account at magix.com and under Info Service opt out of emails. In the program settings ensure Hide news is

Movie Studio

One answer, on 2/2/2024

RE: [Solved] I've lost my magix products download page when I sign in

@Lisa-Sargent These are user to user forums so not a contact for any Magix staff, sorry. You need to email infoservice@magix.net and ask for their help in resolving the problem. Do ensure you give as much detail as you can in your email in order to

Other products

9 answers, most recent on 5/31/2024

RE: Problème d'activation

@Azurik Contactez le service client à infoservice@magix.net Ils doivent réinitialiser le compteur d'activation. Contact customer service at infoservice@magix.net They need to reset the activation counter.

Off topic

160 answers, most recent 7 hours ago

RE: Magix support has not responded to support tickets for months

I decided to leave O2 for exactly the same reason. I have an issue and the O2 BOTs cannot come up with a fix. I have spent well over two hours maybe three trying and failing to get through to a real person. I have decided to move to another provider

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

@Timothy-Fisher Hi, Having just completed chapter 1 of the introductory course to the Klingon language.... I transferred my domain name to OVH yesterday. According to what I see in an email from domain-service-log@magix-online.com, I have until June

Photo & Graphic Designer

2 answers, most recent on 6/1/2024

RE: registration

@bert-h5290 Hello welcome You can go to Magix Service Centre here, click on user data and update email address. Stephen Forum Moderator

SOUND FORGE

2 answers, most recent on 11/11/2023

RE: [Solved] SOUND FORGE Audio Studio 16 Compatibility with Microsoft Surface Pro

Hi @prasannad, If the Surface Pro has the Win 10 or 11 OS and a soundcard (integrated or otherwise), SF should work w/o issue, though I do not have a Surface Pro to try.For a definitive answer, email Magix customer service; infoservice@magix.net

SOUND FORGE

8 answers, most recent on 11/21/2025

RE: Sound Forge 17 not loading on Windows 11

@Justin-Brummer I see you are attempting to save your file to OneDrive. Try using a different location on your computer, NOT your desktop either! As a general rule, with most types of files it is considered to never be a good idea to save directly

Off topic

160 answers, most recent 7 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 The information you've just posted refers to the hosting of users web sites previously hosted by Magix as part of their Magix Online service, i.e., they created their sites using either Magix or Xara web designer products and then

Music Maker

4 answers, most recent on 10/16/2024

RE: Unable to open due to authentication error after update

@YOSHINORI-YAMADA Please check here, if your serial number will give you a valid download link for Music Maker 2025 Premium: https://www.magix.com/int/support/my-service-center/product-downloads/

Music Maker

7 answers, most recent on 6/25/2025

RE: How do I cancel my subscription so it doesn't automatically renew?

I need to make sure I cancel my subscription a month before it ends. With any other service I can cancel the renewal immediately, but this company is constantly problematic. The purchase offer does not include information about the subscription and

Movie Studio

2 answers, most recent on 11/7/2025

Text To Speak

Hi I purchased the Magix Video Deluxe 2026 Ultimate only yesterday (I thought it was time for an upgrade) only to find that some of the features are only available through a subscription service, this was never mentioned in the dozens of emails I

Movie Studio

30 answers, most recent on 8/9/2024

RE: [Solved] Copyright Claim

@Carolly Hi . . . . Are "daredo GmBH" . . . . legitimate enforcers of Magix copyright? . . . . No. They are one of the many Media Distribution companies that 'distribute and offer copyright protection for media creators. Loudly were/are part of the

SOUND FORGE

2 answers, most recent on 1/19/2024

RE: [Solved] Activate

Hi @Hec21, it does not matter if a PC is turned on or off. If SF is activated on a PC it counts as one of the two activations. Try de-activating SF on the PC and re-activating. You can deactivate SF from within SF in the 'Help' menu, or through

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

@Burton-Allan it seems Steinberg postponed the shutdown of eLicenser until May 2025. At least that's what their site is now saying: https://www.steinberg.net/licensing/elicenser-end-of-service/ So there is enough time for you to get SpectraLayers to

Off topic

2 answers, most recent on 10/4/2024

RE: [Closed] vegas pro not accepting my serial number

@liam-clarke Please make sure you convert voucher codes to serial numbers first via https://www.magix.com/redeem Next, make sure you install the correct version of Vegas. In case you don't know, you can download the correct installer by entering

SOUND FORGE

30 answers, most recent on 1/29/2025

RE: Removing of Back Ground Sound

@browj2 Thx for your Help I sit with Vegas Pro Suite 22 where Sound Forge Pro 18 and ACID Pro 11 is part of it. What is "SF Pro Suite" ? " I suggest that you read up on how to use the Denoiser first." Is this part of Sound Forge Pro ? is this "

SOUND FORGE

8 answers, most recent on 5/12/2024

RE: requires the ser # everytime I start the pgm.

@patrick-appleson 1981 on Apple II? 😉 Simply visit Magix.com and log into your customer account. It uses this link https://www.magix.com/int/support/my-service-center/

Movie Studio

8 answers, most recent on 7/29/2025

RE: Text to Speech conversion

@Pete-Lowland Are you logged into the MAGIX Hub? At least for me, that is always a pre-requisite. Which edition of VDL 2026 did you buy? Did you register and activate it and then download any extra content which is available, via the Help menu? This

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

Order send and paid, no response

I ordered the 'Bewaar je videos' software (and some hardware) over a week ago.I already have an account because I already use photo software.The order was paid for and accepted correctly, but I still haven't received a response.I have sent a request

Other products

32 answers, most recent on 4/27/2024

RE: Independance

@Peter-Gentile7058 I found these information on archive.org: Activation of previous yellow tools & Best Service products You can still use your current versions of yellow tools products and ENGINE instruments without any limitations.In order to