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Hi! Hope everyone is keeping well. I just bought MAGIX Photostory Deluxe 2024 and find it's a great addition to my business software. I'm using it in Windows 10 and have run into a problem when adding CD music to the show to accompany the video and

ACID

5 answers, most recent on 4/3/2026

RE: ACID Pro will not launch

@G.K.G. Both error reports show the problem is in ntdll.dll. This is a core Windows file. Please do a search in the forums for "ntdll.dll" and check the offered solutions to this problem. In addition, are you aware that both ACID Pro and Sound Forge

Off topic

31 answers, most recent on 5/29/2026

RE: Stopping pop-ups from MAGIX on PC Boot

@rickduley Hi Rick . . . . The problem is than none of the settings actually disable this . . . . They won't, from your image that looks like an Ad rather than a 'news' article from within the program. The ad should have a grey gear icon bottom left

Movie Studio

16 answers, most recent on 7/17/2024

RE: [Solved] MMS 2025 Suite - BCC Boris FX Chroma Key Studio

@Clinton-Peck Boris usually only allows one activation. I have, like @Gid, Continuum Complete 2024.5. It is the OFX plugin version. So, Continuum does appear in Vegas Pro, Davinci Resolve, MMS2024 Suite and VPX14. Here is Boris Chroma Studio in

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

@CubeAce Hi, forgot I had this as I never open it, Quicktime Player - no problemo 😎 PS, Quicktime Player took ages to load & show on screen from either opening from the Start menu or from right click on the file - Open with, I tried a few times

Movie Studio

2 answers, most recent on 4/12/2025

[Solved] Setting Markers

I'm trying to understand using Markers in Movie Studio Suite 2024. I have a short film that I want to score using various audio objects. In order to aid my in compositional process, I have added a timecode track (Template/Movie Time) for reference.

Photostory

19 answers, most recent on 12/22/2024

RE: Can't understand advice given by support team

John I did as you said - or thought I did. But shift plus 5 just took me to the end of my show. I've played the show back and it's so frustrating to see the slider moving across the show and then go blank. I've tried deleting the slide which doesn't

Movie Studio

7 answers, most recent on 11/25/2024

RE: [Solved] Text outside of the frame

@Amir-Kashif Go to - File - Settings - Movie (or click E on the keyboard) This window will pop up showing your Project settings, The Export Movie settings should match, they're normally auto set but if not you can type them in or use the

ACID

7 answers, most recent on 9/22/2025

RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible

@NickHarvey You can start Acid while holding CTRL and SHIFT. This will show a small window which will allow you to reset the program settings to its default. Maybe this will reset the VST list and let you load the Waves plugins, but I'm not sure.

Movie Studio

3 answers, most recent on 7/24/2025

RE: can't register new computer

@Verin Thank you for the additional information. If you have a Serial Key (and are entering it with your registered email address on the initial "registration" screen when you open the app) you do not need an Activation Key! OR, are you referring to

Movie Studio

10 answers, most recent on 12/13/2025

RE: 2025 products with Travel Maps

@Reyfox Hi, I see what you mean. On the screen you show, after opening the second drop down of Video Editing, when you start scrolling down that part, there is a sticky title bar that appears showing Movie Studio instead of Video Deluxe. It gets

Movie Studio

8 answers, most recent on 3/13/2026

RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??

@Apollo89x No one is forcing you to purchase anything. As they claim in big bold writing on their website that the Ultimate Version includes these ProDAD features as "Add-Ons" Add-Ons are not OFX Plug-ins. And the images below show external

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

I installed the OBS software as suggested, is quite complicated but did my best on the setup, it recognized the Magix K0065 converter, and I tried to fill in all the settings, including NTSC_M for video capture. It will record the audio just fine

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

Hi, Just to add one more strange thing and I'm wondering if this is caused by W11. if I put an audio file, .mxcogg, purchased from Magix Store, that shows up under the Audio tab, on the timeline, save, close the program (VPX), then reopen the

Video Pro X

32 answers, most recent on 1/18/2025

RE: "Missing" audio in VPX16

@CubeAce Ray, a VDubism. It shows that for all MP4s.

Movie Studio

4 answers, most recent on 11/13/2025

custom shortcut keys

i can't customize my shortcut keys. For instance, when I change the record shortcut "R" to "M" it shows "M" in the Shortcut list, but it doesn't work in the program. Only "R" still works when I want to capture video. I've tried it in Magix 2021,

ACID

2 answers, most recent on 9/6/2024

RE: [Solved] Post virus help for using Acid Pro 7

@matthew-j You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Windows also

Music Maker

3 answers, most recent on 9/30/2024

RE: [Solved] Feature queued for download forever

Hi, emmrecs, thanks for responding so fast (and apologies for me only answering now :-). I'm still rather new to MM (started running through the MM tutorials on your website), so I hadn't even noticed yet that it has a download tab. Anyway, here's

Movie Studio

3 answers, most recent on 1/23/2025

RE: Renaming 3rd Party Effects.

@me_again Hi I don't think you can rename them, they could be marked as Favorites so only the ones you like show in the Favorites drop-down, or you can apply the effect to an object & then right click or use the hamburger menu - Save Video

Music Maker

3 answers, most recent on 9/2/2024

[Solved] Copying and Loading Soundpools Problem

I have Magix Musicmaker Premuim 2023 running on a new Windows 11 PC. I reloaded the program from CD to my new computer so it didn't find all my soundpools. I copied my old soundpools to a DVD and from there used "add new soundpools" to get them to

Samplitude

5 answers, most recent on 2/1/2024

[Solved] How do I activate X3 on a new computer?

Old serial from 2017 or so begins with P2- I don't get an activation email when I try to install on a new computer. Don't see an option to deactivate old license in Magix webpage showing my products. Also, I get no responses from info@magix.com

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

The last one I had was the perpetual one, same exact one that the installer and the license checker don't like. So you have the perpetual license for SF-18? Does it install successfully.. but you cannot activate it? Does it show an error

Movie Studio

14 answers, most recent on 3/2/2025

RE: Problems converting MXV to MP4

@RayBin The video can be played from the Import tab, hover over the thumnail #& a play/trim/import pop-up will show, so it would show in the preview window as in your pic if played, But the odd thing is - top right it says 8.00 mins, this is

Music Maker

14 answers, most recent on 9/27/2025

What are the corresponding albums to Soundpools with no images showing

What are the corresponding albums to Soundpools with no images showing in the Genres section of Magix Music Maker (2014, 2025 and 2026). For example Magix soundpool Movie Score Vol 11. Cannot locate this album (and no album photo displays in Magix