• Movie Studio

  7 answers, most recent on 9/8/2024

  RE: [Solved] Install issues
  @James-Kinard Hi As you have the full version of the program, we are back to @emmrecs comment: ...go to Help>Install extra content and show us a screenshot of the list that opens. It should look like this when all features/extras have been
• Other products

  2 answers, most recent on 5/31/2024

  RE: [Solved] Problème d'activation (relance)
  @Azurik Hi Merci de ne pas dupliquer le message sur le même problème, continuez dans votre sujet précédent. Une réponse peut prendre jusqu'à 2 à 3 jours. Ce sujet sera clos.  Please do not duplicate post on the same issue, continue in your previous
• Video Pro X

  3 answers, most recent on 12/3/2023

  RE: [Solved] Greenscreening a giff file
  Hi there - I found a free web-program called Unscreen.com that worked really well, as per your suggestion CubeAce. Sharing this info so others experiencing the same challenge can benefit. Cheers.
• Other products

  7 answers, most recent on 10/3/2024

  [Solved] unable to install Indepdence 3.6
  Hi guys, I'm a newbie here.. Just recently upgraded to Pro X8 suite...from X3.. I'm having problems installing the Independence 3.6 plugin using the main software download feature. I keep getting the message ''Insert the MAGIX independence Pro 3.3
• Music Maker

  7 answers, most recent on 6/13/2024

  [Solved] I keep getting error message "audio engine inactive " from VST plugin.
  Hi, I use Magix Music Maker 24 Premium and have Superior Drummer 3 installed as VST plugin. It always worked fine, until I updated MM. Now there is no sound from the plugin and the message "audio engine inactive check your audio device" pops up in
• Off topic

  2 answers, most recent on 12/30/2023

  RE: [Solved] Simplicheck
  Hi My advice would be to not use the program and uninstall it. At 10 yrs old it is 'obsolete and running on any version of Windows is IMHO risky . John EB Forum Moderator
• ACID

  16 answers, most recent on 6/25/2024

  RE: [Solved] Acid Pro 10 can't install Microsoft Visual C++ 2013(x64)- won't update
  @Bart-0251 Hi An alternative is to download and install the Visual C++ 2013 redistributable from Microsoft here, and install both 32 and 64 bit versions, then install Acid. John EBForum Moderator
• Movie Studio

  19 answers, most recent on 7/22/2024

  [Solved] Video gets distorted when opened in Movie Studio 2023
  Hi. I would like to edit an mp4 file Ratio 1:1 (720x720). I start a new project - social media - square 1:1. When I open the video it gets distorted. I seems to have a black bar on the top and bottom. How can I fix this? Thank you!
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: [Solved] Dolby Noise Reduction system
  @Baseball-Man-79 Hi . . . .  I was told that the music just sounds overly bright and decreasing the treble will reverse most of the Dolby effect. Is this true? . . . Partially, the reduction in treble would give an approximation of the true Dolby
• Music Maker

  2 answers, most recent on 4/15/2024

  [Solved] Attempted udate of Magix Music Maker score edition and file was in use
  Hi, as per description. Need to know where MM downloads the update files to as I had to terminate a MM restart process as it was in use. Install required it to be terminated, which in turn terminated the update. Now no MM installed. Where is the
• Video Pro X

  10 answers, most recent on 7/19/2024

  RE: [Solved] Editing Title Templates
  Hi, Double-click on the title on the timeline or on the title in the Preview Monitor to open it in the Preview Monitor. There, highlight the text that you want to change, and make your changes in the Title Editor. Accept with the checkmark in the
• ACID

  4 answers, most recent on 2/29/2024

  [Solved] vst plugins
  Hi, I apparently hit a wrong button and have no idea to now gain access to my track fx. The plugins are still engaged and working, but when I click on the track fx button, the chain box doesn't open, and I am unable to make necessary changes. Thank
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: [Solved] Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @CubeAce Hi, i downloaded the latest version of VPX. Now C-LOG3 files work fine. If someone is interested, version number is 21.0.1.198. Thank you for your help !
• Sequoia

  3 answers, most recent on 2/14/2024

  [Solved] Trial already expired
  Hi Yesterday, I downloaded the 14 days Sequoia 17 trial. But the Licence Central is blocking the trial button indicating that the trial period is already expired. I have never try Sequoia 17 before, so it does not make sense it is already
• Photostory

  2 answers, most recent on 12/25/2024

  RE: [Solved] How to get Photostory to use my updated images?
  @woodwindmusic-web Hi . . . . . Is there a cache anywhere I can delete. . . . There is a cache, however there is no option to clear it within the program, to clear it - save the project and restart Photostory. If you change the image while
• Movie Studio

  11 answers, most recent on 4/11/2025

  [Solved] Extending or shortening the entire project
  Hi, I'm working in Movie Studio 2023 and I'm looking for a way to shorten the entire project by about 4%, and it sounds funny but I can't find a solution for this simple task in manuals, tutorials or anywhere on the web. Project consists of over 120
• Video Pro X

  7 answers, most recent on 10/30/2024

  RE: [Solved] Is there a way to change the timeline seconds? For syncing.
  @jake-h Hi Jake, As @johnebaker already indicated, it is not possible to change the timescale. But you can sync audio and video to a frame accuracy. Do the following: "right click on the audio track and choose Set audio-video offset" Addition to:
• Music Maker

  2 answers, most recent on 5/13/2024

  RE: [Solved] Music Maker Free version Installation
  @Manesh-Appukkuttan Hi MM Free cannot be installed via SCCM, you will need you will need a network (number of seats) licence and licence manager software installed on a server to manage the said number of seats. Assuming this is for an educational
• ACID

  3 answers, most recent on 8/27/2024

  [Solved] Acid Pro 11 won't open AutoTune 11
  Hi folks I'm running the current release of Acid Pro 11 on my Windows machine. All is working fine EXCEPT it will not open AutoTune 11 onto a track. I can see it on the list of available VST3 plugins. But when I click on it to load it, nothing
• Music Maker

  5 answers, most recent on 6/3/2024

  [Solved] Plug-ins not available when upgrading from mmm 2021 to 2024
  Hi I have purchased premium MMM 2024. Recently installed it. However have lost lots of instruments which I had in Premium 2021 eg: "Plug-in not available. Please check whether you have purchased the selected plug-in." This includes: Cinematic
• Off topic

  160 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP. @Tom_Sp Hi Okay thanks for your response. I will keep tagging his name for a response. Stephen Forum Moderator
• Music Maker

  3 answers, most recent on 4/5/2024

  RE: [Solved] Upgraded monitor, same PC.. Resolution issue, some help, please
  @playoftheyear Hi Try enabling the option High Scaling options shown below in the programs shortcut - it should be in the location shown in the image below. Leave the controlling option set to Application initially, try the other options if it does
• Movie Studio

  7 answers, most recent on 10/4/2024

  RE: [Solved] How do I get picture-in-picture for two videos one below the other
  @RD_Jay Hi See the short video below. I have only shown the quickest way to do what you require. Note:  the reference point for position in older versions was the top left corner, ie 0,0 of the preview monitor, in the new Size, Position, Rotation
• Music Maker

  2 answers, most recent on 7/13/2024

  [Solved] Playback error/red line/bar - Does not move.
  Hi! I have a problem. The vertical red line doesn't move during playback and I can't draw out the yellow line either, it just turned into a yellow square. It only moves when I click the right and right left arrows. I've already restarted Music Maker