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No response from support, unable to work since last week I haven't used Acid Pro 11 for several weeks. It was working perfectly before, but now it crashes when I start it up..I've tried everything: uninstalling/reinstalling Acid,

SOUND FORGE

3 answers, most recent on 3/23/2026

What alternatives to Sound Forge exist?

SF in Audio Studio version is a very convenient and functional editing and mastering program. With useful tools, good and accurate visualization. But it does not always work correctly with VST-plugins.Audacity is even worse for working with plugins,

Movie Studio

One answer, on 4/3/2024

RE: [Solved] Movie Studio 2024 Platinum fails to open

I uninstalled the program and removed all folders and registry entries related to Magix. I re-installed and it still closed before finishing. I restarted the PC and it worked.

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

nah - if I would work for Magix I would force them to make Acid and Vegas great again ;)Glad it works for you! Also remember to hit "save" as often as possible because Acid is a wild animal and likes to crash without a single warning ;)

Samplitude

7 answers, most recent on 3/31/2026

RE: CC control of VST within Samplitude Pro X7

Its odd. Easy Learn works fine with other VST plug-ins.

Movie Studio

5 answers, most recent on 6/7/2024

[Solved] movie studio 2023 suite - support for intel arc a770

will version 2023 or 2024 work with this graphic card or am i better with nvidia rtx 4060/4070 (price range) any help appreciated

Samplitude

2 answers, most recent on 10/10/2024

[Solved] Feature request

Samplitude ProX 8 suite, latest update version.Windows 11.I have my shortcuts set up so that I can stop playback at the cursor point by hitting enter.But when I am in the midi editor and hit enter, it closes the midi window and the audio

Other products

One answer, on 11/17/2025

[Solved] Unable to install Independence library on PC (parallels) or Mac

I originally bought independence when it was Yellow Tools and enjoyed using it. It's been many years but noticed I still have an active license on the Magix website and wanted to reinstall the software.I have downloaded and installed the application

Movie Studio

10 answers, most recent on 8/7/2025

RE: Installation

New powerful computer and win11 running. Additional effects do not work and passwords do not work either. Prodad vitascene is an exception. I don't dare to install these when they don't work. IS IT better not to add them or?? Ignite Cine style for

Movie Studio

90 answers, most recent on 1/13/2025

[Solved] Slideshow-Reducing photo length merges Audio track

I'm working on a slideshow project. I have all my images on track 1. I have two audio objects, butted up to one another on track 4. When I reduce the "photo" length and "apply to all", the second audio object is moved left and now overlaps the end

SOUND FORGE

7 answers, most recent on 3/5/2025

RE: [Solved] Channel Converter Presets not recognized after Windows 10 reinstall

@GiorgioV Ok, you might be able to manually add them to the registry. For example, create a new channel converter preset under the same sfp file name you used in the past and save it. This should create a new preset entry in the registry that points

Music Maker

One answer, on 3/19/2026

unlimited loop subscription

I paid for the whole year and my subscription is not working?

Video Pro X

One answer, on 2/22/2026

[Closed] VEGAS Pro 21 Crashing

trying to open program "VEGAS Pro has stopped working"

SOUND FORGE

One answer, on 3/23/2024

[Solved] why does it say I'm Not Logged In as Administrator, when I am?

Does anyone know how to fix this issue? The program won't work until I fix the problem.

ACID

6 answers, most recent on 8/8/2025

RE: Error Saving

I started by using the default when I installed ACID and when that didn't work, I chose my project folder on my local drive. Neither worked. Straight into my documents folder or a sub folder doesn't work either

Movie Studio

3 answers, most recent on 4/28/2026

RE: cannot burn dvd+R

Using Memorex DVD+R 16X 4,7 gb 120min, I have used DVD-R before and they worked

Movie Studio

3 answers, most recent on 2/17/2026

RE: [Solved] .MVD Problem

@Turkana I'd use that "Merge Movies" option with caution; it will delete the movie you are merging into the target movie and "Undo" will not retrieve it. I would be inclined to simply use one project, with multiple movies/timelines in that project

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

I deleted the program from registry , and then redownloaded and did what you suggested and it is working now, ty

Music Maker

2 answers, most recent on 10/30/2023

[Solved] Tracks skip and play fast after premium download

Music Maker V 32.0.2.11 Windows 10 home. I purchased premium. After purchase and downloads all tracks play very fast and skip. No tracks works properly. All previous projects will not work either. Tried uninstall and reinstall and no help. It worked

Movie Studio

15 answers, most recent on 10/7/2024

RE: [Solved] MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's

@CarpentersMate Hi, I highly doubt that you could get these plugins to work with MEP16 or even 2016 (they are not the same - you should always specify which one). The AI plugins are OFX. I don't know when MEP got OFX capability, but I think that it

SOUND FORGE

5 answers, most recent on 12/17/2025

RE: Use of 'Record Output'

Sorry, the Sound Forge is Cleaning Lab 3 and is not that old. There is a Cleaning Lab 4 out but I haven't got it. 3 works fine except for the 'Records Output' which just stopped working, I can select it but it will not record anything. I tried to

SOUND FORGE

4 answers, most recent on 6/10/2025

RE: [Solved] SF18 in 1440p resolution looks blurred

Try using a High DPI override setting. Right-click the SFP <.exe> or the shortcut, Select 'Properties> Compatibility> Change high DPI settings' There are a few options so you may have experiment some..In my case, the toolbar text and

Video Pro X

4 answers, most recent on 2/28/2025

[Solved] Working with Collages

I've been using the Slideshow Wizard to quickly generate a photo slideshow which I then refine with additional editing. The Wizard will apply different transitions and collages etc. Is there a way to quickly identify what collage has been applied

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

Only exporting to WMV works at 100 FPS or more.