• ACID

  5 answers, most recent on 4/11/2025

  RE: ACID 11 PRO SUITE LOOPS
  @Ryan-Guiney There are two things I want to ask you about your installation of Independence. Are you running Independence inside Acid or somewhere else? I'm pretty sure it will not load any presets outside of Acid, simply because it is limited to
• Movie Studio

  One answer, on 12/12/2024

  [Closed] Capture is not working
  I am using Movie Studio 13.0 Platinum; serial number removed by Moderator in Windows 11. My camcorder is a DCR-TRV340. I am using a Toshiba VCR with composite connections to a hub then to the camcorder. Then the Firewire connection to a Firewire
• Samplitude

  6 answers, most recent on 11/17/2022

  RE: [Solved] Frustrated with USB Connections
  @Raja-B Make sure you select the correct audio driver for your audio devices in the Samplitude system settings. You can upload a screenshot of the settings with the blue arrow icon above the text. Then we can give you better advise.
• Movie Studio

  One answer, on 9/19/2023

  Cannot connect New Blue to Movie Studio after moving to new laptop
  I cannot connect New Blue to Movie Studio 2022 after moving to new laptop. The code I was given to use when I first made the purchase no longer works when I try to connect now - saying it's already been redeemed. Maybe I'm not doing it right because
• ACID

  6 answers, most recent on 6/10/2025

  RE: error saying my activation code is incorrect never switched it
  @jackrippa421 Hi . . . . out of the blue I'm opening a file from OneDrive to acid . . . . Do you get the same error message when opening the same file and other files from your local hard drive/SSD? Personally I would not recommend working directly
• Movie Studio

  3 answers, most recent on 10/21/2025

  The program Magix Video de luxe 2026 will not start
  I bought Magix Video de Luxe 2026 yesterday. I downloaded it and activated the program with the code I received. The program worked fine right away, but then suddenly what was on the right side of the screen disappeared. I closed the program and
• Music Maker

  6 answers, most recent on 10/8/2023

  RE: I don't have any pointer tools... can't put points on volume...
  there no blue icon for attachments...
• ACID

  3 answers, most recent on 4/6/2023

  RE: [Solved] Record Button No Longer Works
  Thank you much for your prompt reply. I record with Acid Pro 7 on my Windows 7 Professional PC. I went into the Control Panel and checked the sounds setting to see that the Microphone listed under "Recording" was "Unplugged" and that this input was
• Movie Studio

  7 answers, most recent on 12/19/2024

  RE: Video Scopes
  @browj2 @Kevin-Ward Hi John. I had overlooked New Blue Colorfast but checked mine including trying to get the slider positioning as close to your settings as you show them as possible and it's working. I have never had any problems with any New Blue
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive Hi . . . . When I click on any of the bottom icons the program closes. I wonder if other forum members have the same experience? . . . . As a standalone, Magix Capture only works correctly using the top 3 icons, the bottom icon options
• Movie Studio

  31 answers, most recent on 3/23/2024

  RE: Movie Studio 2023 vs 2024. What's actually changed?
  @Lee-N I think the new interface difference is so subtle that it wouldn't bother me either way. IMO there is nothing good about the new interface. All the buttons are smaller and harder to hit with the mouse, the dark blue is harder to read, and the
• Music Maker

  12 answers, most recent on 4/22/2024

  RE: Tyros 2 keyboard recording
  @Richard-Docherty No. A MIDI cable looks like this: https://www.thomann.de/de/the_sssnake_sk366-2_blue_midi_kabel.htm One cable for the input, one for the output. A mono or stereo audio cable would be something like this:
• Music Maker

  20 answers, most recent on 9/28/2024

  MIDI Issues Out of the Blue
  I have a Yamaha PSR-S910 synthesizer connected to a Dell laptop running Windows 10. Everything was working fine yesterday. But today Music Maker can't detect a MIDI instrument; the MIDI light doesn't flash when I press a key on the synthesizer, even
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  OK... so what I found (through trial and error) is that if you click on the audio track enough, a small white triangle will appear on the bottom right of the track. You can grab this to shorten the track itself, which is what you could do in
• Samplitude

  3 answers, most recent on 9/28/2023

  RE: Exporting problem - crackling noise on export, not on playback
  @Fredrik-Sderlund It would be helpful if you upload a screenshot of the complete export settings. Use the blue arrow icon above the response text box.
• Movie Studio

  4 answers, most recent on 8/12/2024

  RE: SPEED video effect not working properly with key frames
  @johnebaker, You are a life saver! I couldn't figure out how to "turn on" the Speed keyframes until I watched your video. I never noticed this bug before since I usually have more than one effect on a clip and would naturally click on each effect in
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM We need rather more detail about the disc if we are to have any chance of helping you, I think. First, what type of disc? I'm guessing you want to create a DVD containing the exported video of a project from VPX. Is that correct? (Which
• Video Pro X

  31 answers, most recent on 1/19/2024

  RE: Video Pro X12 - Newblue Elements not working/registered?
  @Clifford-Bowman Hi Cliff. No, you should first create a user account with New blue if you don't have one. Without that you can't register the product to activate it. Sorry my bad, I assumed this was a re-install and not a first time use
• Movie Studio

  One answer, on 12/21/2023

  RE: Timeline frame counter
  @Daniel-Palmer At the top of the preview window are numbers, on the left is where your cursor is & on the right is the length of the blue range or the full project,
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @Carl-Brik What do you understand by "MediaInfo analysis"? As explained in my first reply to you, please read and follow this tutorial (you'll see the words "This tutorial" are in blue so are a clickable link!) Once you have the data, simply copy
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @AAProds Hi Al AI Dehaze fails miserably on the above clip, as in the first example I posted in the other topic. This one is relatively easy to correct using colour correction, as the clip is overall too blue add in more of the opposite colour ie
• Movie Studio

  16 answers, most recent on 1/31/2025

  RE: New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
  @Willig @Gid Hi. I have just tried using this plugin as well. The export is taking approximately 30 seconds per frame to render to a 4K MP4 video on my machine. Playback is anything but smooth. I have send a support request for information to New
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  Hi Note that I considered it a bug because I understood that it was a reference to the main timeline of the video to be produced. But also thinking that if it is specific to the clip in relation to the original video then "it is not a bug!". In the