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  • Movie Studio
    12 answers, most recent on 11/10/2023
    RE: Collage with FIVE photos
    It is solved but I'm not sure what the issue is/was. It appears that there was something amiss with the group of my five photos or one of them. When I tried using another five photos it worked. I don't think that the file(s) were protected (write or
  • Video Pro X
    46 answers, most recent on 5/14/2025
    RE: VPX16 plays Sony XAVC with no sound
    @Gid @johnebaker @Marc-Goder Thanks for revisiting this issue. Like @johnebaker, the video plays in my VPX16 and MMS2024 in the Source Monitor but without sound. If I move the media onto the timeline, there is no audio track. @Gid thanks for taking
  • SOUND FORGE
    2 answers, most recent on 10/13/2021
    [Solved] Cannot install V15
    I am trying to reinstall V15 of Sound Forge Studio but it comes up and says that it is already installed and must be first uninstalled before a new installation can take place. It is not listed as a program in Windows settings or on the Start menu.
  • SOUND FORGE
    2 answers, most recent on 9/3/2021
    RE: [Solved] Unable to successfully install Sound Forge Pro
    Hi, thanks for responding to my plea for help!I figured a workaround. The problem was in the installer. However, it did unpack the files and I was able to install the software by clicking on the extra button on the top left of the installer window.
  • Music Maker
    2 answers, most recent on 5/14/2021
    RE: [Solved] I lost credits for soundpools/instruments after 2021 update
    @Jesse-Johnson You need to redownload and install Music Maker 2020 from your user account at Magix.com. Just install it in a different directory than Music Maker 2021. Your coupons will work only in version 2020.
  • ACID
    17 answers, most recent on 7/25/2021
    [Solved] VST Instruments Missing
    V10.0.5 B37 So, I had to buy a new computer and am in the process of reinstalling everything. I primarily use ACID for midi production using VST instruments. For whatever reason I can get nothing from ToonTrack to show up in ACID. ez Keys, Superior
  • Music Maker
    4 answers, most recent on 3/30/2021
    [Solved] Hard to find soundpools where loops are located
    Especially with the mxcogg where the properties just point to the audio temp output directory, it's difficult to find the pool where my loops came from.
  • ACID
    10 answers, most recent on 3/2/2021
    RE: [Solved] Acid Pro 10: Integrating Apps as VST's
    Hello @Peter-Elfman, I have tested the vst versions of MPC Beats and also Komplete and Maschine 2 and all worked fine in ACID. You have to make sure that you have set the right vst directories in the plugin manager. Default directories
  • Music Maker
    2 answers, most recent on 11/27/2020
    RE: [Solved] Having two accounts on producerplanet
    Thanks for your answer. So I just tried to see if it works and used different accounts. I'm just hoping I'm not breaking any terms. I own them all so I guess I wouldn't be 😜 Registered MM is ALPHA, ProducerPlanet accounts are BETA, GAMA. 1. I just
  • SOUND FORGE
    6 answers, most recent on 10/29/2020
    [Solved] write-protect error
    Running Windows 10. Tried importing a recording and have gotten "directory write-error protect". Have no idea what that means or how to fix. Any help useful.
  • Movie Studio
    21 answers, most recent on 10/9/2020
    RE: [Solved] Many effects aren't working. Movie Templates causing program crash.
    Hi Ray, John and everyone else that has an interest, I was just showing the folders that had installed after trying to launch from the templates tab. It was launching from the templates tab that was causing the program crashes. It was just a by the
  • Movie Studio
    21 answers, most recent on 10/9/2020
    [Solved] Many effects aren't working. Movie Templates causing program crash.
    Hello, I've recently purchased MEP-premium, I'm new to video editing so have been following the tutorials on this website and trying a few things myself. I've spent a good few frustrated hours trying to get effects to work on a .mp4 file, tried
  • Photostory
    8 answers, most recent on 9/30/2020
    RE: [Solved] Locating downloaded free templates and effects from within Photostory
    I resolved this by downloading in the normal way, inserting the desired directory in the installation dialog box and then installing each component separately one by one.
  • Photostory
    2 answers, most recent on 9/25/2020
    [Solved] Cannot import photos
    Hi I am using Magix PhotoStory De Luxe Serial No P3-Serial number removed by Moderator I cannot access My Photos. I cannot find any way of getting into my folders. It worked OK originally but I do not know how it changed in this way. I have
  • Movie Studio
    11 answers, most recent on 8/27/2020
    [Solved] MEP2013 Plus - Adding Your Own OGG File For Menu
    Hi Gang I tried to find relevant data using 'Search' - I converted a brief wav file to an 'OGG Vorbis Audio' file using Audacity. Can you guys tell me if I'm able to use that same file for a menu tune? If so should I deposit/place/paste that file in
  • Music Maker
    8 answers, most recent on 8/12/2021
    [Solved] External VST
    I am using the free version of Music Maker version 29.0.1.16 with 64 bit Windows 10 and have purchased the VST Support and VST Bridge feature options. I have added the directory where the VST are in but only one out of many are available in the
  • Movie Studio
    7 answers, most recent on 5/16/2020
    RE: [Solved] Menu does not appear when DVD is inserted into DVD player.
    @Marty-Juel Hi Apologies I missed this part of your first post: . . . . DVD in a computer and bring up the file directory, there are three files shown: Project-name.avi; Project-name McTS; and Project-name MPG . . . . This is not a valid DVD
  • Movie Studio
    7 answers, most recent on 5/16/2020
    [Solved] Menu does not appear when DVD is inserted into DVD player.
    Magix Move Edit Pro Premium, VER 18.0.1.209< Windows 10) After I create my project, including the menu, I burn the project to a DVD. When I put the DVD in a DVD player, the menu does not show. It starts playing automatically with the first scene
  • ACID
    4 answers, most recent on 7/20/2020
    RE: [Solved] ACID Pro 10 not showing VST controllers properly
    I was able to get the AAS VSTs to work in ACID Pro 10 using Jbridge. I created 64-bit versions in a separate directory, and pointed ACID Pro 10 to that directory. They now work fine, including the AAS interface.
  • Other products
    One answer, on 1/30/2020
    [Solved] Movie Studio 16 Failed Update, can't load again
    I tried running my copy of Movie Studio 16 today, and it recommended updating. I clicked "yes", and it proceeded to run, however failed to create a launch icon, deleted my old shortcut, and failed to launch. I poked through to the program file
  • SOUND FORGE
    5 answers, most recent on 12/29/2019
    RE: [Solved] vst effects stopped working
    "I did notice that when I tried to reinstall SF Pro 13 that the installation had a default location that wasn't in the 64 bit directory" 'C/Program Files' is the 64 bit directory. "Program Files (x86)" is for 32 bit apps.In "Options>
  • Movie Studio
    3 answers, most recent on 10/7/2022
    RE: [Solved] Updatec to MEP2020 - HitFilm Movie Essentials not usable
    Thanks Ray. So it had to be me. So I uninstalled HitFilm Movie Essentials again, deleted all registry keys containg HitFilm and deleted directory C:\Users\<user>\AppData\Local\FXHOME Helper. Then reinstalled and activated HitFilm Movie
  • Music Maker
    3 answers, most recent on 8/5/2019
    [Solved] VST Directory
    Hi all. I bought MM EDM Edition some time ago and am just now using it. I have successfully activated my key and redeemed all my coupons that came with it. Downloaded a few VSTs online and cannot figure out how to point the software to recognize
  • Rescue Your Videotapes!
    36 answers, most recent on 4/26/2021
    [Solved] Driver installation for MAGIX K0065 (Windows 10 64-bit)
    Hello all, After installing "MAGIX Video easy Rescue Your Videotapes!" via a physical DVD in a box (marked MAGIX Rescue Your Videotapes!) as purchased from Magix Software's website, I am having trouble with getting the drivers to install for the
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