• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @SSB Hi, For which program and what is the trouble? If for Video Deluxe, if this is an upgrade, then you probably already have everything installed and you don't have to do it again. In fact, you can't. Look at the screen to see if it says that
• Video Pro X

  One answer, on 1/4/2026

  [Closed] Render Output Options Missing in Vegas Pro 23
  I previously have used Vegas Pro versions 15 and 19 and there are multiple render options including (among many others) MainConcept MPEG-1, Sony AVC/MVC, and many more render formats including 720p and 1080p. Considering upgrading to version 23 and
• Video Pro X

  4 answers, most recent on 5/28/2026

  [Solved] Video Pro X17 stuck at "Initializing movie"
  Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in  "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just
• SOUND FORGE

  4 answers, most recent on 7/23/2025

  RE: Sound Forge 17.02 not starting correctly
  Hi @Jeff-Saylor and welcome to the Magix Sound Forge users community . Are you referring to the installation manager running but does not complete unpacking and installing Sound Forge 17. The actual installation <.exe> file should be in
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  @jonathan-m It seems that the actual software for the video capture/conversion will not install unless the capture device itself isn't properly installed with the correct drivers.  No extra software is needed. You only need the grabber installed via
• SOUND FORGE

  3 answers, most recent on 1/5/2026

  [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins
  Hello, firstly i wanna exuse me if i'm write bad or this is question ask too many times before. I've buyed SOUND FORGE Audio Studio 15 Steam Edition in bundle with VEGAS Movie Studio 17 Platinum, in Steam. On store page of SF15 SE, have screenshot
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Again, who told you there was no help available for Video deluxe 2026 Plus? Whoever it was needs to be "informed" that they are peddling wholesale untruths! The screen with the ten boxes would have been the one that allows you to
• Other products

  One answer, on 5/17/2026

  [Closed] Crashing Vegas 20.0
  Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
• Other products

  2 answers, most recent on 11/30/2025

  Installation Magix Audio Cleanic 16 deluxe
  I've a problem to install Magix AUdioCleanix 16 deluxe on a new desktop with Windows 11. At the end of the install process, the product refuses to work, telling me I've yet been registrated. It is true, Magix was installed previously on 3 other
• Movie Studio

  2 answers, most recent on 5/27/2024

  RE: [Solved] how to use Prodad Vita scene
  @fergie Hi Once you have redeemed the Vitascene coupon the Vitascene download option shown below should appear in the program Copy the serial number, also make a note of it for future reference in case you need to re-activate again after a
• Off topic

  One answer, on 5/17/2025

  RE: [Solved] How practical is keeping your editing machine Offline?
  @CarpentersMate Yeah, Microsoft knows this and that's why there are special versions of Windows, where all the stuff is removed or disabled (Enterprise LTSC-versions) so the system never changes without your intent. Generally, don't install new
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  @Olec Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still remains. Obviously, that's not the case. Otherwise it would work. The
• Movie Studio

  One answer, on 9/10/2025

  nach Installation von Magix 23 per DVD
  nach Installation von Magix23 soll ich eine Seriennummer eingeben die wird mir leider nicht abgenommen immer rotes Kreuz bitte um Hilfe
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  Hi @Rod-Devonshire, Are you trying to reinstall using the installation manager or the unpacked installer file.. which may still be in your 'Documents> MAGIX Downloads' folder, When uninstalling SF, I usually recommend using a third-party
• Movie Studio

  2 answers, most recent on 8/7/2025

  RE: [Solved] WRONG VERSION
  @memos Hi, In the email that you received with the activation code, there are probably other things to download. Check that email to the bottom. As far as I know, there is no version of Video Deluxe called "Ultimate". Ultimate means that you get
• Movie Studio

  2 answers, most recent on 8/7/2025

  [Solved] WRONG VERSION
  On 16 July 2025, I paid into your account the amount of 59.99 € to purchase the Upgrade MAGIX Video deluxe 2025 Ultimate as per attached Invoice No. Removed by Moderator and Receipt No Removed by Moderator. I downloaded the exec file and after
• Music Maker

  5 answers, most recent on 7/7/2024

  [Solved] installation version
  I had to uninstall magix music maker. I bought the Magix Music Maker 2023 Premium license, but at the beginning of 2024 I started using the Magix Music Maker program. I don't want to install 2023 again because this version is outdated and has no
• SOUND FORGE

  2 answers, most recent on 10/3/2024

  RE: [Solved] Upgraded from 12.6 to 17 -- MM2025 Doesn't link to it.
  @Wirralguy Go to Program Settings>Folders>Audio Editor, delete the existing entry and enter the path to the install location of SFAS 17. HTH JeffForum Moderator
• Other products

  7 answers, most recent on 10/3/2024

  RE: [Solved] unable to install Indepdence 3.6
  @Grooveworker70 prosupport@magix.net is an invalid address. proservice@magix.net is the correct one. I've uploaded my 3.6 installer. Please try it from here: https://we.tl/t-YObmKiDNfB
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Hi @Olec, the unpacked installer for Sound Forge Pro 15 can be downloaded from WeTransfer for the 3 days.https://we.tl/t-XiML7DLa6XhJZtv5 Your activation code must be specifically for SF Pro 15 or you will not be ale to activate it after
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: Background app from Magix
  @me_again Hi Andy . . . . actually Firebird SQL Server - Magix Edition version 2.1.32.0) installed 17 July 2022, presumably with MEP 2022 . . . . Definitely not from MEP 2022, as @browj2 has commented this was dropped when MEP 2015 was released,
• Movie Studio

  7 answers, most recent on 9/8/2024

  [Solved] Install issues
  Any help would be greatly appreciated. Thanks, Jim
• Movie Studio

  24 answers, most recent on 9/3/2024

  [Solved] Xara 3D Maker 7
  Hi why i cant install the program Xara 3D Maker 7 in my computer , now i am using win 11 home . thanks
• Movie Studio

  3 answers, most recent on 9/5/2025

  RE: [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  @BrenyC Hi . . . .  'UCRTBASE.DLL error'  . . . . This could be a display driver issue, last time we saw this issue it was with an Intel integrated GPU, are the graphics drivers for the Intel UHD 770, and, if you have a discrete graphics card, eg