• SOUND FORGE

  11 answers, most recent on 4/14/2024

  RE: Can't open sound forge
  @Jim-Goodman Hi I have removed the image from your post - it is showing your product serial number. This is a public forum, when posting images please ensure that persoanl information such as serial numbers, email address, etc are obscured and never
• Movie Studio

  One answer, on 2/2/2024

  [Closed] Vegas Pro 21 start and immediately close
  Hello, I reinstalled it, disconnect internet, disable AMD graphics, so I use only RTX4070 but without success. Please what to do? Tnx, Dobrin
• SOUND FORGE

  8 answers, most recent on 7/19/2024

  RE: [Wrong length] troubleshooting for Sound forge 17 suite.
  Welcome to the Magix Sound Forge users community @byeongho-Cho. The MP3 proxy mode will likely help, but if it does not, try using the legacy MP3 encoder in the ''Constant Bit Rate' (CBR) mode. The current MP3 encoder (SF-16/17/18) was dumbed-down
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @D-C4557 You probably downloaded the Soundpools as Zip files from Producerplanet.com, correct? Did you extract the Zip files? If yes, then it shouldn't be any problem to add the extracted Soundpools to the Loops Manager inside Music Maker. Old
• Movie Studio

  6 answers, most recent on 12/15/2024

  RE: Uploading YouTube video
  @Nani425 Hi For uploading to Youtube it is better to export the video as h.264/AVC encoded (MP4), File, Export movie, Video as MPEG-4, you can then check the video on your computer before uploading to your channel using the Youtube
• SOUND FORGE

  11 answers, most recent on 4/14/2024

  RE: Can't open sound forge
  Well the uninstall/reinstall did not help. Same message: "cannot establish an internet connection?" Any help is welcome. I produce backing tracks all day, and cannot master them right now;~) I don't see an option to email Magix CS..? Maybe they
• ACID

  5 answers, most recent on 4/23/2024

  RE: Acid Pro 7 - recordings not saving, playback cursor not moving
  @Apeiran8ios Your membership of the forum has been approved, based on the content of your first post, but it has been hidden since it was made to an old thread and is not really relevant to the OP, whose computer running ACID is hardly ever
• Movie Studio

  7 answers, most recent on 12/18/2023

  RE: Cannot access the Text to Speech feature
  @Stuart-Gilmour Hi Thanks for the clarification. Check that the computer Antivius/Firewall is not blocking the program executables videodeluxe.exe and msedgewebview2.exe from accessing the Internet. The latter is a Windows component that the program
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @CubeAce Hi Ray, ...On the other hand, the only way I can get it to start normally is to disable all internet security settings. That's strange, since VPX and all other programs run on default security settings and are all added to the 'Allow'/'Do
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis Hi . . . . iPhone 16 Pro . . . I think it's a glitch with MAGIX. I guess I'll convert my files to jpg . . . Definitely not a glitch in the program, a quick search of the Internet brings up many posts about the iPhone 16 HEIC format
• Movie Studio

  7 answers, most recent on 11/15/2023

  RE: New purchase is crashing
  Also, I can't send the crash log because "There may not be a connection to the internet". Which there is, obviously...
• Music Maker

  5 answers, most recent on 6/12/2023

  [Solved] No audio or flickering audio using Music Maker
  Hi, So I've purchased Music Maker during the Humble Bundle and immediately loved the software, but I haven't used it in a while and by installing the last update, I'm left with many unsolved audio issues... So I've browsed through the support here
• Music Maker

  15 answers, most recent on 3/28/2026

  RE: Music Maker update 32.1.0.17
  My problem may be related, not sure though. In any case, installing on another computer, gets stuck after start up. Cannot connect to internet, meaning cannot log in, meaning cannot run MM 2024 on another PC. An error box appears for a second, when
• Rescue Your Videotapes!

  4 answers, most recent on 4/6/2025

  RE: Activating MPEG2?
  @Pierre_S Hi I have Video Easy 7.0.1.12 running on Windows 11 23H2 with the MPEG-2 Main Concept codec working correctly. The issue may be with these old Internet settings being turned off by default in Windows 11. Additionally ensure the following
• Other products

  6 answers, most recent on 4/9/2024

  [Closed] Vegas Pro 21| Having trouble activating
  Keep getting connection error, I'm connected to Wi-Fi and also reset the internet settings like it asked, but still keep getting the same error and cannot activate. may have to refund if i can't get it working, help please.
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  @Verner-Nielsen Hej Min anbefaling er at arbejde med alle dine filer i en lokal mappe(r), som er placeret i din Dokumenter-mappe, dvs. dem, der er oprettet af Video deluxe (VDL). VDL er et ikke-destruktivt editorprogram og foretager ingen ændringer
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  @W-Quinellipe-Zorn I don't know why you brought up Vegas? Because your screenshots clearly show you are downloading Vegas Pro 20, not Samplitude! I have recently needed to download several Magix product installers, including Samplitude Pro X7, and
• Rescue Your Videotapes!

  4 answers, most recent on 1/9/2024

  RE: Cannot activate the Video Saver! (2023) software
  @VLADIMIR_BC Glad to see Magix came through for you. So because it is older software basically you had to enable older Internet protocols for the program to to be able to connect to the servers to activate. Ray.
• Other products

  3 answers, most recent on 10/20/2024

  RE: Independence, Vandal, etc not actually included.
  @JLab Independence, Vandal, etc not actually included. So the reason I got the humblebundle, was for the VST/Instruments that were supposedly included. Since you say that it took you 3 days to download the Independence libraries, I presume that
• Off topic

  14 answers, most recent on 1/31/2024

  RE: [Closed] You store my card data - HOW CAN I REMOVE IT FRO ALL YOUR DATABASE ???
  @BriceMD  Oh and I don't believe for a minute German law or what ever requires them to keep that kind of information for any length of time, especially 10 years.  Here is the law, Abgabenordnung §147
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  RE: SFP15 uninstall / reinstall failure
  Hi everyone, problem solved. I re-enabled TLS 1.1,2 and3 in the internet properties options, and hey presto, it installed without any further problems. SF15 seems to be working properly as well. Thanks for all your help and comments Unfortunately,
• Movie Studio

  3 answers, most recent on 10/21/2023

  RE: Downloaded file does not install on 2nd laptop
  I faced same problem when I was connecting to iPhone hotspot then I connected to internet Modem WIFI and it worked well.  
• Video Pro X

  One answer, on 4/8/2024

  [Closed] problems with updating Magic 21 ( Vegas pro )
  Hey I update the software (vegas) and after the update a window opened asking for register the serial number and email. I wrote the serial i have and i got a massage an internet could not be established I get this massages even when my windows anti