Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@ynneb Hi Assuming your computer/laptop is running Windows 10 or 11, check the Windows settings, Display, Scale option is set to 100%. A screenshot of the program interface would help, along with your computer specification - see this topic for

Video Pro X

2 answers, most recent on 4/21/2025

RE: Rendered transitions leave audio static. Why?

@keruxjeff Hi. Could you clarify your operating system in your signature please? It is Windows NT or Windows 10? You could try increasing the audio buffer settings but your processor's GPU (assuming your laptop's specs are accurate) is not supported

SOUND FORGE

16 answers, most recent on 3/28/2025

RE: slow down on exported music

@mark-p8189 Hi . . . . error message off of sound Forge because there’s no OpenGL . . . . What is the specification of your computer system including Windows version and the full name and version of Sound Forge you have. See this topic for what is

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis Hi Jak . . . . Can anyone suggest what product to upgrade to? . . . . Assuming you have replaced the old ZooStorm PC which had issues, we need to know the following before advising, otherwise we can only generalise: Windows version The

Samplitude

One answer, on 12/26/2023

Multicore support. Cores vs Logical processors.

Hello My computer has an Intel i7-6700 processor. It has 4 cores and 8 logical processors. Samplitude ProX7 defaults to 8 in the multicore support setting. I am guessing it detects what hardware I am using. Should multicore support be set to 4 or 8?

Movie Studio

8 answers, most recent on 6/6/2024

RE: [Solved] Imported videos have sound but all frames are black

@Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Hi There is some confusion with which graphics cards you have installed and the latest Task Manager charts posted.. The Task Manager charts posted above show the integrated AMD Radeon and a Nvidia RTX 5070 Ti, however according to your

Rescue Your Videotapes!

3 answers, most recent on 4/3/2025

cannot install driver for premium video wandler

I have used "Rescue Your Videotapes" (ver. 5.0.3.113) with the black videowandler. Recently I had to replace the video grabber, so I bought "Video Saver" (ver. 8.0.0.28) which comes with the premium video wandler. For some reason, my laptop will not

Movie Studio

59 answers, most recent on 3/7/2024

RE: No Hardware Acceleration / Encoding

@Iris-Willis That processor seems to not include an iGPU (according to this page) but on the screenshot you provided (many thanks for that), at the right hand end of the entries against Import, Processing and Export do you see the drop-down arrow?

Music Maker

41 answers, most recent on 11/17/2024

RE: Program reacts very very slow

I, too, have encountered the problem. I have four computers: one gaming desktop I built myself, two gaming laptops, and one low-spec laptop I only use for writing. MMM runs great on my low-spec laptop and my desktop, and I only recently realized the

Movie Studio

One answer, on 3/21/2025

RE: malfunzionamento video de luxe 2024

@Mauro-Varengo Check the Windows setting, Accessibility, Text cursor, Text Cursor indicator is not turned on. If that does not fix the issue we need more information. The specification of your computer system including Windows version and program

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

@SteveMTNO If everything works fine, I don't think it's necessary to upgrade to a new computer. As far as I see it, people are currently somewhat disappointed about new processors and GPU generations. They are expensive but don't bring much more

Movie Studio

9 answers, most recent on 11/8/2024

RE: Images not showing

@alison-p7398 Hello Alison, Your last given information is insufficient to give you good advice. It is mainly about e.g. the Intel Processor and the Video Card. It is possible that your drivers are no longer up-to-date. But anyway, you are going to

Movie Studio

7 answers, most recent on 11/8/2024

RE: Export Error

@natebarker I am running Windows 11 Pro. In which case, if the computer specification in your signature is still correct, you are running it on an unsupported CPU! An i7-2xxxx.. is a second-generation intel processor, far below the minimum specified

Video Pro X

2 answers, most recent on 8/31/2025

[Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error

I bought the license 24/8, downloaded the software. This error message "cannot access network location [WIX_DIR_COMMON_DOCUMENTS] VEGAS_VEGAS Pro 22.0\." appear after downloader downloaded the files. I have runthe .exe installation file as admin.

Movie Studio

4 answers, most recent on 11/8/2023

RE: [Solved] Movie Edit Pro 2021

@Mike3914 Hi Thanks for the laptop specs, somewhat similar to my Lenovo with respect to having 2 GPUs available. Check that the drivers are the latest versions: Intel UHD 630 - 31.0.101.2125 GTX 1650 - 546.01 (31.0.15.4601) Do not trust Windows

Samplitude

2 answers, most recent on 3/18/2025

Internal Error: Multi CPU Bouncing may have failed

I keep getting this error randomly. Happens on different projects on different tracks and during different format exports (FLAC, mp3, etc). And sometimes doesn't happen at all and the export is successful. System Specs: Samplitude Pro X8

Movie Studio

17 answers, most recent on 1/11/2026

RE: Very high RAM usage even with a few slides

@Willy-Pesnec As I first reported, the amount of images showing in the import section does increase ram use but I had over 2,000 images of which half were at least 46MBs each and my physical ram usage did not go above 8.6GBs but the commit charge

Samplitude

6 answers, most recent on 2/7/2024

[Solved] Integration of RipX Deep Audio

The documentation of this process is rather sparse and I am unable to properly integrate RipX into Samplitude ProX 7. My full version of Melodyne was found and integrated without any problem. It shows up in the plugin browser after doing a rescan

Music Maker

41 answers, most recent on 11/17/2024

RE: Program reacts very very slow

Hi, I have just loaded Music Maker onto a brand-new build. Device name NewBeastProcessor 13th Gen i9-13900K 3000Mhz Motherboard: Z790 Aorus Elite AXInstalled RAM 64.0 GBSystem type Windows 11 Pro 64-bit operating system, x64-based

ACID

6 answers, most recent on 4/22/2024

RE: Crashes every five minutes literally

@Brandon-Montoya Hi . . . . I'm on a brand new notebook . . . . We need more information on the Asus Notebook: Computer specification, Windows version and the Acid version number, see this topic for what is required, and please quote processor and

Movie Studio

3 answers, most recent on 10/21/2023

[Solved] Downloaded file does not install on 2nd laptop

Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie

Photostory

53 answers, most recent on 11/30/2024

RE: new photostory 2025 version is completely UNUSABLE and crashes...

@Ronald-Henderson, @Paul-Doyle Hi What are the specifications of your computer systems, including Windows version and program version, see this topic for what is required, and please quote processor and graphics card make/model in full, and also

Movie Studio

One answer, on 6/14/2024

RE: Recording error message

@John-Bogart Hi, and welcome to the user to user forums. Check you have the latest Intel GPU driver which should be Graphics Driver 31.0.101.2128. Assuming that is your only graphics processor. If you have another third party GPU what make and model