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@francesco-maduli Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator Veuillez lire ce message épinglé et suivre les conseils qui y sont donnés. Ce fil de discussion sera

SOUND FORGE

17 answers, most recent on 2/10/2026

RE: serial number

@Jana-McAlpin You are asking about a different version of Sound Forge Audio Studio to the one listed by the original questioner so should really have been placed in a new thread. However, since you are asking about a version produced before Magix

SOUND FORGE

8 answers, most recent on 1/20/2026

RE: Sound Forge 365 activating and registering

@Darlene-Lam It is very understandable that you feel as you do about not being able to run your recently purchased Vegas program but please do note what @SP. wrote; the correct forum for questions regarding the Magix Vegas range of products is NOT

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

@PETER-SMITH1397 Hi Have you read this topic regarding the same issue. John EBForum Moderator

SOUND FORGE

16 answers, most recent on 3/18/2026

RE: Registration issues with Sound Forge 11

@Relayer74 Welcome to the Magix users forums. Please read this post (in the Vegas Software forum) and follow the advice given there. HTH JeffForum Moderator

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Rick, I don't have VPX 17 but what I do do these days (as burners become less plentiful and OSs advance) is burn to an ISO first, check that it plays OK in VLC Player, then burn it to disk using IMGBurn. That will help isolate where the

SOUND FORGE

2 answers, most recent on 6/2/2024

RE: [Solved] software claim no internet, when there is no problem with my internet

@Gary-Burton3184 Maybe your firewall is blocking the connection? Try to disable Windows Defender temporarily or try to run Sound Forge as administrator by right clicking on the program icon. Is TLS encryption enabled on your

SOUND FORGE

4 answers, most recent on 11/25/2023

RE: [Solved] Loud hiss on all audio playback when Sound Forge 17

@David-Leeper https://www.magix.info/us/forum/loud-static-noise--1328573/

Web Designer

6 answers, most recent on 9/18/2025

RE: I have the html files but not the XAR file

@burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported

Movie Studio

8 answers, most recent on 3/13/2026

RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??

It was via a Google Search (*the Ai info at the top indicated that the "Plus Version" of Magix includes ProDAD hide V2).However after having looked into it, I've discovered that Magix as a company have basically tried to mislead/fool people by

ACID

One answer, on 1/21/2026

RE: ACID PRO 11 Waves L2 and Ozone can not open

@JOHN-CHEN1085 We're currently discussing the same problem in another topic. Please try the steps here: 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to Local Disk C:

Movie Studio

One answer, on 2/27/2026

RE: [Closed] MPEG4 codec

@David-Thompson2175 You've posted this twice so the other post has been hidden. In addition, it really is a continuation of the question posed in your other thread. Please copy and paste the information in this thread as the latest reply to your

Other products

2 answers, most recent on 4/26/2026

RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.

@DBMR If you purchased Vegas Pro 23 in 2026, you should receive a free upgrade to Vegas Pro 2026 from Boris FX. Simply submit a support request to Boris FX and ask them. I think, Magix should be able to easily provide you with a serial number for

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

@jonathan-m Hi I have removed the serial number you posted, this is a public forum, so please do not post any confidential information, this includes order numbers and contact information. Unfortunately given the serial number begins with P-, if you

Other products

One answer, on 2/20/2026

RE: Error Code 57

@Daria Hello welcome What is your software, if it's Vegas product your in the wrong forum, scroll to the bottom of the page and click on VEGAS Forum. If it's not a Vegas product see this similar issue here. Stephen Forum Moderator

SOUND FORGE

2 answers, most recent on 12/2/2025

RE: Multiple Instances of Sound Forge 18 from VEGAS Pro 22

@Shinichi-Kishimoto1124 Welcome to the Magix user to user forums, NOT Magix Support. So, please be aware there are NO Magix staff present here and you will not receive any sort of "official" response to your question, sorry. I would normally suggest

Video Pro X

6 answers, most recent on 8/16/2024

RE: [Solved] split large file into two parts

@Ivor-Williams007 Oops I guess someone should've asked you, everything posted on here is Magix Movie Studio, If you're using Vegas Pro you should be asking on the Vegas forum - https://www.vegascreativesoftware.info/us/vegas-pro-forum/ Yours prob

Photostory

One answer, on 10/24/2025

RE: Activation code

@Kenneth-Satterthwaite Welcome to the Magix user to user forums. Check the disc carefully, including any case or packaging for a voucher code. Then go here, find the appropriate question "How can I redeem the voucher code for my box version?" and

Off topic

One answer, on 12/15/2025

RE: [Closed] Vegas Pro annual subscription question

@faschimi For about three months by now support is basically unreachable. I recommend you ask at the official Vegas community at https://www.vegascreativesoftware.info because some developers are active over there. They might be able to solve that

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

@stephen-logsdon Hi We need more information to help diagnose the issue(s) you are having: Follow this tutorial to determine if any errors have been logged and post a screenshot of the details. The specification of your computer system including

ACID

3 answers, most recent on 8/30/2025

RE: Acid Music Studio 10 - Cannot Register on New PC

@brandon-e Visit Magix.com and log in with your old Sony e-mail address and password. This should work. Then you can download the installer from your customer account. Alternatively, this might also work:

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Craig-milne Please do not post confidential data, like your Support Ticket number, to this public, user to user forum. I have edited your post to remove it. If you read the whole of this thread you will see that Magix staff are aware of the problem

Movie Studio

One answer, on 10/2/2025

RE: no puedo visionar los ficheros .MOV en el Magix de luxe 2018

@VICENTE-AHISGAVALDA Google translate:- Hola Necesitamos más información para diagnosticar el/los problema(s): Las especificaciones de tu sistema informático, incluyendo la versión de Windows y la versión del programa. Consulta este tema para saber