• Other products

  13 answers, most recent Yesterday

  RE: List of Soundpool loops by name
  @drkkurrent If you purchased Loops with a commercial license on Catooh and still have a backup of the receipt, it's totally fine and you don't need to repurchase anything. Because you have the receipt, you can still provide the information that you
• ACID

  12 answers, most recent on 6/29/2025

  RE: [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
  Fingers crossed, but one can always have a hope, been so long time Acid pro series user, though still with 10 and trying to convince myself to buy 11...
• Music Maker

  5 answers, most recent on 1/26/2025

  [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  I recently did a full uninstall and reinstall of the program, using my Music Maker 2020 Plus Edition disc as the start up, and then subsequently running all updates. However, I now have found that the Drum Kit, Vita Sampler and String Ensemble are
• Audio Cleaning Lab

  14 answers, most recent on 1/27/2025

  RE: "Import for file type 101 is not possible" errors
  @Clifford-Bowman Hi, By all means, please raise a ticket with Magix. Over 2000 views showing some of the bugs and still Magix does nothing: The 101 error is still annoying. John CB
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @emmrecs, @CubeAce Hi Jeff, Ray, I'm still working satisfactorily with the NVIDIA GeForce GTX 1660Ti. I updated the drivers for it again today. I can still edit 4K files reasonably well. See my signature for my PC configuration. I can also tell you
• Music Maker

  9 answers, most recent on 7/3/2025

  RE: Music Maker Premium 2024 Gives two errors when trying to load Projects
  I've got this same problem. So annoying. I've tried opening it in administrator mode and still have the same issue. It has only started since I did the update.
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: [Solved] Missing DLL for Sound Forge Pro installer
  Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I don't get it, either. Went back to using Acid Pro 10, as it does work----somewhat. Have some issues here and there with it, however. And a bit ironic, as they are still selling another former Sonic Foundry/Sony product---Sound Forge---and in fact,
• Music Maker

  3 answers, most recent on 9/30/2024

  RE: [Solved] Feature queued for download forever
  Hi, emmrecs, thanks for responding so fast (and apologies for me only answering now :-). I'm still rather new to MM (started running through the MM tutorials on your website), so I hadn't even noticed yet that it has a download tab. Anyway, here's
• SOUND FORGE

  3 answers, most recent on 1/14/2025

  RE: [Solved] SF 17
  @sunnyday07 Hi Assuming your requirement is a smaller file size: The file type is to some extent only relevant in terms the degree of support for the format used, ie how universal the format is required to be for playback on different devices.  The
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss What does your order confirmation e-mail say? Which version is mentioned there? Other Magix softwares like Music Maker also have an "Ultimate Edition" which is technically the Premium Edition plus additional goodies. I would surprise me if
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  Hi @Rod-Devonshire, Are you trying to reinstall using the installation manager or the unpacked installer file.. which may still be in your 'Documents> MAGIX Downloads' folder, When uninstalling SF, I usually recommend using a third-party
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  I would still like to encode one of your PCM files and see what happens on my system. In an case, I hope the new interface resolves the issue.          
• Movie Studio

  One answer, on 5/3/2026

  [Closed] Time in seconds
  I have Win11 and Movie Studio 15 and I wanted to know how I can see how long my video is on the TimeLine? I know I can have the TimeLine Display the time in seconds. So I have the marker go to the end but I still would not know exactly. Is there a
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Well, I updated the drivers. Rebooted (just in case I needed to). Still crashing... :(
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  I tried that, but it didn't help. So I installed version 2025 on my old PC and changed everything. So why not the 2026 version? It seems MAGIX still has a lot of work to do here.
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Some more info... I reset the program settings to default: still joy with activating MPEG 4. I then did a standard uninstall and reinstall: MPEG-4 files came in with no issue, no activation required.  
• SOUND FORGE

  5 answers, most recent on 4/7/2025

  RE: Voice to speech suddenly stopped working
  Just tried it by typing in the box and still doesn't work. But the preview does. Both typing and pasting.
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Ok, but it still needs be played back on appropriate audio hardware.
• SOUND FORGE

  2 answers, most recent on 6/19/2024

  [Solved] MP3 Encoding Produces Random Garbled Audio - SF16Pro
  I'm exporting a Wav file (24bit 48Khz) to MP3 (320bps) via Export > (all options) in Sound Forge 15 Pro Suite Version. Every option produces random garbled scratchy playback (on both Windows Media Player and VLC). I've combed the forum and
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  It saddens my heart the lack of information and how this Server issue being tackled. One of the biggest issue since moving from 31 QT framework to 32 i believe. But i'm standing here alone (together apart with many others still) and missing more
• Other products

  7 answers, most recent on 10/3/2024

  RE: unable to install Indepdence 3.6
  @Grooveworker70 Does my 3.6 still show the same error message? In case you still have an older version of Independence installed (from an earlier version of Samplitude), please uninstall it first. prosupport@magix.ner only works when the support
• Movie Studio

  9 answers, most recent on 8/5/2025

  RE: MS 2025 New Update + Neat Video Update
  @me_again @johnebaker @emmrecs I'm still on version 23.0.1.192 and no indication of any update. My registration date was:28/04/2024 for the suite version.  
• Movie Studio

  9 answers, most recent on 8/5/2025

  RE: MS 2025 New Update + Neat Video Update
  @me_again Hi Andy, Thanks from me also. Interesting that update patches are still being released for what are now "old" products, i.e., not the current release versions. Jeff