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  • Music Maker
    14 answers, most recent on 6/10/2024
    [Solved] Music Maker begins to lag, eventually crashing after opening store.
    I have tried everything I can from google and need help of anyone who has time. I bought 16 more Gb of Ram and I am still having the problem. If I open the store for any reason: To download a loop or VST or anything my program begins to lag
  • SOUND FORGE
    53 answers, most recent on 10/29/2024
    RE: SOUND FORGE Audio Studio 16 – Feedback Thread
    Hello, Is AS16 faulty, or is it something else? I'm getting digital pops and clicks when recording and playing back a file on BOTH my Laptop and desktop....it's annoying as hell. I'm running windows11pro with a Intel(R) Core(TM) i7-6700 CPU @
  • Movie Studio
    61 answers, most recent on 7/25/2024
    RE: My MAGIX software will not cut a DVD to Disc
    This geriatric Luddite does prefer things a little simpler. 😬 (1) Can I use Window 1 as a frame with the other windows inside it (so I can use the toolbar up the top)? (2) Can I get rid of Window 2? I am not blending movies so I don't see that I
  • Photostory
    53 answers, most recent on 11/30/2024
    RE: new photostory 2025 version is completely UNUSABLE and crashes...
    I have a similar problem with PhotoStory Deluxe 2025. I start the app and this is as far as i get. There is a dialog box behind the splash picture which says 'Unspecified error' Before this happened, I was getting a violation error every time I
  • Movie Studio
    5 answers, most recent on 11/21/2024
    RE: can't get the offer of discounted Movie Studio upgrade, at $19.99
    @Keith-Lynch Hi Is this the error message you are getting, or one very similar asking you to go to the Microsoft Store? If so this is Windows protecting you from installing 'unknown' programs. In Windows settings, Apps, Advanced app settings,
  • Movie Edit Now
    8 answers, most recent on 3/25/2025
    Getting Firewire to work on an old laptop fitted with a FireWire socke
    I am trying to help a frield who has 18 DV tapes to be got from analogue to digital. She recently ordered a new PC with Windows 11 and forgot to ask for a FIREWIRE port to be installed. It unfortunatelty cannot be added now. I have a 16 year old
  • Sequoia
    2 answers, most recent on 5/12/2024
    Sequoia 13 on Win7 issue
    I have been using Sequoia 13-1-1-162(D2) on a Win7 computer very successfully for a number of years, but that computer has gone to the blue screen of death, leaving me with a need to move to a newer Windows version - possibly W10. How might I
  • SOUND FORGE
    5 answers, most recent on 6/12/2024
    [Solved] Soundforge 15 - Windows 11 - Won't save settings on close and reopen
    Too long a story - but after purchasing a New Lenovo P16 laptop - Win. 11 - in January - and problems w/Lenovo that involved The NYS Attorney General - This past Friday - WITH a Lenovo Tech on the line for 2+ hours - with a Windows USB Reboot and
  • Movie Studio
    6 answers, most recent on 12/30/2024
    RE: Cannot uninstall Video de luxe...
    @John-deHaas Hi In addition to @emmrecs comment, the i7-10700 processor with integrated UHD 630 GPU, latest driver version is 31.0.101.2134 There are other possible contributing factors to the issues you are having: . . . . 256 GB (C-Drive) . . .
  • Samplitude
    7 answers, most recent on 10/9/2024
    RE: ProX6(8) Can't see all of my inputs
    @jason-hoffheins Yes, thanks. On the second screenshot it looks like you have Magix Low Latency (which is an older version of ASIO4ALL) selected as your driver? What do you see, when you open the UMC driver Control Panel? Additionally, please check
  • ACID
    2 answers, most recent on 5/7/2024
    RE: downloading acid pro 11 ruined my computer i need help or refund
    apparently i didnt read that my windows 7 would not work i am working on refund and i have no restore point or i dont know what the **** im doing thanks P
  • SOUND FORGE
    One answer, on 3/21/2024
    RE: Error Messages during installation resulting in installation failiure
    @Dean-Anderson Hi Dean . . . . Microsoft.NET Framework 2.0 would not download . . . . The .NET Framework is part of Windows, check in Windows settings, Turn Windows features on/off that the .NET feature indicated below is turned on. If it is turned
  • Movie Studio
    2 answers, most recent on 2/19/2026
    Activating the "Extra" (included) effects packages in Movie Studio 202
    I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
  • Movie Studio
    26 answers, most recent on 8/24/2025
    MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
    Hi Guys, Downloaded and Activated MAGIX Video deluxe 2026 Premium but can't get the MPEG_4 Activation to work. I have followed Magix's directions to deleting the corrupt Magix registry. I downloaded Registrar Registry Manager Free Home Edition but
  • Photo & Graphic Designer
    8 answers, most recent on 7/15/2024
    RE: Error code 6
    @Patrick3603 Can you run it as administrator by right clicking on the program icon? Does it help to set the compatibility mode to Windows 7 or 8 in the program properties? You might be able to get the installer from customer support at
  • ACID
    2 answers, most recent on 5/7/2024
    RE: downloading acid pro 11 ruined my computer i need help or refund
    @ivan-williams Hello welcome You state you use windows 7 Pro? Did you not read the specs for Acid Pro 11? You require a 64-bit version of one the following operating systems: Windows 11 | Windows 10 Acid Pro did not ruin your computer? Ps you can
  • Audio Cleaning Lab
    14 answers, most recent on 3/4/2025
    RE: saving to MPEG 4
    my sound forge cleaning lab 4 is registered but will not save to MPEG4 why can i save to MPEG4 from the older magix cleaning lab 2014 premium? magix tech service has closed the ticket with no help! they tell me they can't reproduce it on their end
  • Movie Studio
    12 answers, most recent on 2/21/2025
    RE: Saving A take
     I used to start an edit using "I", Then speed up to the end of the part, press "O" and then "Shift+T" Would open a window @DRORENGEL @johnebaker Hi, Shift+K & the right click option does work for me in MMS 2025, the Take is the full length of
  • Video Pro X
    One answer, on 4/19/2024
    [Closed] Find file from which a disc was burned
    I want to find the file from which a disc was burned using Sony Vegas Pro 13. I am using Windows 7 Professional.
  • ACID
    One answer, on 7/30/2024
    Acid Pro 11 Freezes rendering to MP3, doesn't update to latest Rev
    Acid Pro 11.0.2 (Build 21) 64 Bit. HP Prodesk 400 G7, I-7 cpu @ 2.9GHz, 64GB Ram, 2TB SSD, Windows Pro 11. 1). When I try to update, it does nothing (turned off antivirus, still doesn't update. 2)Also, When I try to render song to MP3, Acid Pro
  • Movie Studio
    5 answers, most recent on 9/28/2024
    [Solved] MEP keeps crashing
    Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my
  • SOUND FORGE
    11 answers, most recent on 5/10/2025
    RE: SF 18 Pro Trial Crashing
    @ItsMeTho In case sfk files get modified during file editing, you might lose the waveform graphics, but maybe this also makes the program unstable, but that's just a guess from me. Makes no sense that the Reliability Monitor isn't showing any
  • Video Pro X
    18 answers, most recent on 6/29/2025
    RE: Magix Capture - Standalone program
    After further testing, I need to qualify my original statement 2: The new Screen Capture does not record audio or mouse movement. Do others have the same experience? In all cases, the new Screen Capture does not record audio. If you want to record
  • Rescue Your Videotapes!
    3 answers, most recent on 4/16/2024
    RE: [Closed] Lost old version's cd
    @mercer Even if you find a CD here or on eBay it doesn't looks like it's compatible with Windows 10 or 11. https://www.magix.info/us/forum/rescue-your-videotapes-2-0-with-windows-10-is-it-possible--1262609/ I'd use it on a laptop which has windows
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