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  • SOUND FORGE
    77 answers, most recent on 2/4/2026
    RE: SFPro continually crashes - versions 14-18
    @SP., @SteveMTNO Hi . . . . Snappy Driver Installer will then only download the relevant packages. This can take a while because they are distributed via file sharing . . . . This sets alarm bells ringing with me. Downloading drivers files from
  • Music Maker
    12 answers, most recent on 11/29/2024
    RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    @The_Banando Good, that should be more than enough. Are you getting the RTX drivers directly from Nvidia or did you use the drivers which were automatically installed by Windows? If Windows automatically installs drivers they can be very out of
  • Movie Studio
    34 answers, most recent on 11/26/2025
    RE: MP4 audio going out of sync
    @ron-griswold Hi . . . . i had Realtek drivers which contained sonic studio within it . . . . Sounds like you had installed the Asus version of the Realtek drivers which includes the Sonic Studio software. Personally I only install the genuine
  • Rescue Your Videotapes!
    20 answers, most recent on 11/23/2025
    RE: Windows does not find drivers for the video grabber usb device
    Hi, i tried the second way because i dont have an disc space. Anyway in the website nevest version is for windows 8.1 I still tried it with that but it only says that window didnt find the drivers. @johnebaker
  • Off topic
    One answer, on 11/7/2025
    RE: Magix video converter
    @tolti Hi The drivers for the older USB dongles are no longer available. Windows 10 should have installed the correct drivers, however the device may not be accessible to the program you are using because the Windows, Settings, Privacy &
  • Music Maker
    16 answers, most recent on 1/12/2026
    RE: Midi keyboard not playing live
    @Alex-Kirkwood Yes, you must select an ASIO driver. Navigate to File > Settings > Program Settings > Audio/MIDI and select the ASIO driver of your audio interface. If you don't have one, select the Music Maker ASIO driver. Next, click on
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    @NappeR We just got the information from a moderator in another topic that Magix has thousands of open tickets they still need to answer. I don't think you'll get an answer from support in the near future. In the worst case scenario, you need to
  • Samplitude
    40 answers, most recent on 4/15/2025
    RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
    @gregory-battaglia Close Samplitude. Run the installer. Then open Samplitude and navigate to File > Program Preferences > System/Audio > Audio Setup and select ASIO4ALL in the Driver System combo box. I can see your screenshot. I'm not
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    An AMD user here. I've been using AMD GPU's for decades, since the original Radeon (2000). I've built custom PC's for businesses (well over 100) and individuals (90), serviced lots, and have never had an AMD card fail. Ever. Does that mean it can't
  • Music Maker
    2 answers, most recent on 1/4/2024
    RE: [Solved] Poor audio playback
    @Howard-Knoles In Music Maker navigate to File > Settings > Program Settings > Audio/MIDI and select an ASIO driver, for example Music Maker ASIO or the ASIO driver of your USB audio interface, in case that is the USB audio output device
  • Movie Studio
    29 answers, most recent on 5/10/2025
    RE: MAGIX Movie Studio 2025 Suite will not open after installing
    @Kelly-Hill Hi . . . . Still do not know why. It only happens with Magix . . . . As @AAProds has commented, there is a known issue with DirectX 12, which MMS 2025 uses, and GeForce Eexperience settings. If you have GForce Eexperience installed,
  • Samplitude
    8 answers, most recent on 8/7/2024
    [Solved] No Signal through Visualization
    Hello -I recently figured out how to access my Realtek ASIO driver, however now there is nothing shown in Visualization when I play a file/track. Whatever i did to fix the driver somehow routed the things awy from the Visualization. WIndows 11
  • Video Pro X
    10 answers, most recent on 10/23/2025
    RE: App failure to load
    @Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this
  • Music Maker
    4 answers, most recent on 1/26/2025
    RE: Exporting a song freezes MM
    @Guy-VV Maybe it's a bug? Sometimes it helps to change the audio device driver in the program settings. For example, it might export fine under Direct Sound. After export has finished, select the previous driver you used before.
  • Music Maker
    20 answers, most recent on 4/5/2026
    RE: Music Maker 2026 Frozen at SetViews during startup
    @browj2 Hi John The version number for MMM 2026 is 34.0.0.6 I, too, cannot replicate the issues you are having, including spreading different panes over 2 monitors, restarting they come back into their last used positions. I am on the 591.86
  • Samplitude
    8 answers, most recent on 12/5/2025
    RE: [Solved] Need Help Tuning Focusrite Scarlett for Music Studio 2017
    @Keith-W Install the Focusrite ASIO driver. Connect the audio interface to your speakers or headphones and your computer. Start Samplitude and open the system settings. Go to the Audio options and select the Focusrite ASIO driver. Set the Monitoring
  • Photostory
    53 answers, most recent on 11/30/2024
    RE: new photostory 2025 version is completely UNUSABLE and crashes...
    @David-Robinson5527 Hi David, Thanks👍 for your view on Nvidia Game Ready Drivers and Nvidia Studio Drivers. I will also install and try Nvidia Studio Drivers, because I am not a gaming fanatic. You are never too old to learn something new😉. Kind
  • SOUND FORGE
    9 answers, most recent on 2/13/2025
    RE: How to set up Sound Forge Pro 17 (x64) to record audio?
    @Tomislav-Tomic Ok, now select the Audio device driver for the sound card you want to use in the Sound Forge Audio device settings, click on the Apply button to enable the driver. Then you can click on the buttons to configure the inputs and outputs.
  • Movie Studio
    6 answers, most recent on 12/9/2025
    RE: [Closed] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
    Hello (to both of you), but yes, I was using the latest studio driver (591.44)I will downgrade now though accordingly.*Is this issue a Magix glitch though, (which Magix are planning to fix) | Or is the issue on Nvidia's side?
  • SOUND FORGE
    One answer, on 1/1/2026
    I cannot record on Sony sound Forge Audio Studio 9.0.
    I cannot record on Sony sound Forge Audio Studio 9.0. I chose windows Classi Wave Drivers, under Default Playback Device, I chose Speakers Realteck Audio, under Default Recording Device, I chose Microphone REalteck (Audio) but I still cannot record,
  • SOUND FORGE
    29 answers, most recent on 9/16/2025
    RE: SF 11 refuses to start, even full re install
    @daniel-DIAZ2990 Hold CTRL and SHIFT on your computer keyboard. Then double click on the Sound Forge desktop shortcut to start the app. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program
  • SOUND FORGE
    77 answers, most recent on 2/4/2026
    RE: SFPro continually crashes - versions 14-18
    @SteveMTNO Which audio device driver are you using? Are you using an audio interface with ASIO drivers? I'm using an NVIDIA High Definition Audio v1.3.39.14. I've been using it for about 4-5 years.  
  • Samplitude
    30 answers, most recent on 7/10/2025
    RE: Samplitude Music Studio X8 - suddenly crashing
    I mainly use ASIO4all as my audio driver for all "in the box" recordings in SMS (Drum Sampler/ synths) I did try the Magix Low Latency driver....crashed with that too. If I'm recording guitars.....i use a Boss GT-1000 which acts as a recording
  • SOUND FORGE
    5 answers, most recent on 6/17/2025
    RE: [Solved] Short bursts of static
    @Pat-DeLaquil This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can click on the Windows start button in the bottom left corner and type regedit. Then
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