• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  @KBL Hi. The last driver update for your graphics card was for Windows 8. That could be a problem unless you are running Windows 8.1 and running an older version of VPX. It's also very under-powered for for working with a newer version of VPX
• Movie Studio

  11 answers, most recent on 11/8/2024

  RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.
  @elModo7 Greetings Re BorisFX, before we go any further I assume you've followed the instructions given with your order confirmation email from Magix? Your purchase of Movie Studio includes an in-app Store coupon code for Boris FX BCC Chroma Key
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck
• Movie Studio

  40 answers, most recent on 11/24/2023

  RE: [Solved] Movie Studio 2024 Choppy/Laggy MP4 playback/preview
  @Videditor01 Hi. I just did an experiment and loaded a camera LUT into the LUTEffect folder where it worked as that folder also uses CUBE files. Folder is found in C: Users / Public / Public Documents / MAGIX / Common / Videocontent / (Your program
• Video Pro X

  No answers, created on 7/2/2025

  VPX Upgrades
  Bear with what may turn out to be silly questions with obvious answers, but I have been unable to find the answers on the Magix web site! I have used Magix video software for many years and am currently using VPX 15 (I don't automatically upgrade to
• ACID

  5 answers, most recent on 6/10/2024

  RE: Acid pro 7 versions
  Managed to install an old version of acid pro 7 e on win 10 machine, works like a dream, like coming home.. 👍
• Movie Studio

  11 answers, most recent on 9/23/2024

  RE: Why is the water chroma key filter gone
  @browj2 Hi John . . . . Below under Hide Color Range, click on the first button and use the pipette to select the water in your image . . . . In older versions of MEP/VPX this was the 'Color' option, the Water effect is very different ie: After
• Movie Studio

  2 answers, most recent on 9/10/2025

  RE: Error in module mx dec mf audio x64.dll
  Hola que tal, bueno yo le encontré una solución a este error, fue muy difícil pero al final se pudo, en el caso mío estoy usando el Magix Video Deluxe 2024 Premiun, tengo otras versiones y me pasaba lo mismo e hice con todos y me solucionó al menos
• Movie Studio

  3 answers, most recent on 10/3/2024

  RE: Installation
  @Roger-Dey Welcome to the Magix users forum. You mention MS Platinum, but exactly which release do you have? All recent ones have the year as part of the name, e.g., MS 2025 Platinum. I ask because that error message refers to a rather old version
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle, @johnebaker Hi Roberto, How strange that John EB can't reproduce your problem. I can do this in Pro X16 version 22.0.1.244. What's going on here?? Greetings,Rob
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  @allaa-Azawi, @johnebaker, @browj2, Hi, @johnebaker (John). The 3D Maker 7 is indeed an embedded version and not a built-in version. It is exactly what John CB describes. As far as I can tell, @allaa-Azawi wants to reinstall Xara 3D maker 7 on a
• Movie Studio

  3 answers, most recent on 9/10/2024

  RE: Trouble installing
  @Deanna-Harrison Hello Deanna, Today I installed the latest version Photostory 2025. I also got a similar pop up with the text: abort, try again or ignore. I deleted all Updater processes via task manager / processes. These are recreated if
• Photostory

  12 answers, most recent on 12/7/2024

  RE: How to link Link/group of photos on the timeline
  @jostval Hi Are you looking at the timeline in Storyboard mode? The group icons are only available in Timeline mode. Image from PS 2025 v24.0.1.196 @browj2 Hi John . . . . old version 30.0.1.62 . . . . Looks like the version numbering format has
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Hallo @Can-Dive, As a Dutch moderator I would like to respond to all your comments. As you may have read somewhere, Magix Germany has changed hands. There is currently a major internal reorganization going on. This has some consequences for us as
• Movie Studio

  9 answers, most recent on 11/8/2024

  RE: Images not showing
  @alison-p7398 Hello Alison, I thought you had made a typo, but now I also see that you are still working with the very outdated Video Deluxe 16 version 9.0. 1.60 from 2010. I have just installed Video Deluxe 16 for you and cannot reproduce your
• Movie Studio

  4 answers, most recent on 11/8/2023

  RE: [Solved] Movie Edit Pro 2021
  @Mike3914 Hi Thanks for the laptop specs, somewhat similar to my Lenovo with respect to having 2 GPUs available. Check that the drivers are the latest versions: Intel UHD 630 - 31.0.101.2125  GTX 1650 - 546.01 (31.0.15.4601) Do not trust Windows
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  Hi all, just for the context of your conversation about updates I'd like to share this info, Vegas's version updates, I'm not comparing & I have no comment reg Magix's updates so make of this what you will, 👍
• Movie Studio

  17 answers, most recent on 9/25/2023

  RE: [Solved] Spacebar not stopping where I point to .... and where is tech support
  @AAProds @KScott I don't have an earlier version to test, at the moment as mentioned you have to click on the area at the top of the timeline (I've coloured green) but i often click on the area below the clip (I've coloured red) because I've got
• Movie Studio

  6 answers, most recent on 8/20/2024

  RE: MMS2023 or MM2024 to new version MM2025
  Hi, After describing the bug about saving part of the audio or only the video in the "save as take" item that has been present since the planinum versions MMS2023, 2024 and in the test version 2025, I simply cannot raise a ticket! Could it be that
• Photostory

  4 answers, most recent on 3/29/2024

  RE: [Solved] Unlink Audio and Video Tracks in PhotoStory 2024
  @ROBERT-STEPHENS Hi Robert, Unless something has changed from the version that I have, the audio part of a video clip is on one track, not on two tracks and cannot be separated. For this you would need Movie Studio Platinum/Suite. You mention adding
• Music Maker

  3 answers, most recent on 10/13/2023

  [Solved] v32 update breaks the bar counter?
  Hi, after updating to the latest version my songs have gotten "corrupted" - the bar counter at the top is no longer adjustable, it's just a square in the left corner (basically zero bars). Playback now starts from the beginning every time, not from
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  @David-Briggs Hoi David, .... Very frustrating. I had the previous version of this software and this procedure worked fine.... If your previous version was Photostory 2024, this should not cause any problems in Photostory 2025 either. I have
• Music Maker

  4 answers, most recent on 8/15/2024

  RE: How to fade out Voice and or instrument
  No nothing was in that area....I do have the ultimate version, and this issue is only effecting drums I make with the Beatbox VST Drums. I did try to use Loop finder, discovering it effected the entire program not just the beatbox