• Movie Studio

  3 answers, most recent on 10/15/2025

  RE: Movie Edit Pro 2015 Plus on Windows 11?
  @david-again Hi Movie Edit Pro 2015 does work on Windows 11, however there are limitations after installing:- Importing video with Dolby Surround Sound, and exporting MP4 h.264 encoded video, with Dolby Surround Sound, are not supported due to
• Movie Studio

  10 answers, most recent on 4/25/2025

  RE: Help with Recommending PC Specs
  Hello, 1. About the software Video PRO X should be able to process the following recording formats from your camera. XAVC HS 4K] 59.94p/50p/23.98p 100 Mbps 4:2:2 10 bit MPEG-H HEVC / H.265, XAVC HS 4K 59.94p/50p 75 Mbps 4:2:0 10 bit MPEG-H HEVC /
• Music Maker

  14 answers, most recent on 6/10/2024

  [Solved] Music Maker begins to lag, eventually crashing after opening store.
  I have tried everything I can from google and need help of anyone who has time. I bought 16 more Gb of Ram and I am still having the problem. If I open the store for any reason: To download a loop or VST or anything my program begins to lag
• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  KBL Graphics driver updates can be as often as twice a month but normally about once a month so you could be well behind unless is is an older Intel Graphics chip in which case there have been no updates since the 31.0.101.2127 update. Ray.
• Music Maker

  3 answers, most recent on 4/3/2026

  Installation Gets Stuck
  I have recently purchased Music Maker 2026 Premium edition and downloaded its setup exe from my products section. When I run it it gets stuck at Stage 2 of 11 forever (Left it overnight and it was sill at the same position next morning). Some info
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm HI Hi and welcome to the forum. Additional information about your computer system may help diagnosis of the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  Hi Rob, just updated the drivers as per your suggestion. Switched magix back to using GPU, same result as before, nothing, so I'm back to using CPU and considering a new Graphics card. Thanks again, David
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Hold CTRL and SHIFT on your computer keyboard. Then double click on the Sound Forge desktop shortcut to start the app. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program
• Movie Studio

  31 answers, most recent on 8/9/2024

  RE: No Audio in preview after one hour of clip
  Thanks Ray. It is converting right now...on an old 4790K running intel 4600 graphics on the mother board. (Yes, you can cringe now!)
• SOUND FORGE

  No answers, created on 12/15/2025

  Plugins shows a same generic control panel instead of a dedicated GUI
  a new SF18 pro suite, built 21 installation.Windows 11, 32GB Ram.SF built in effects works perfectly.All other plugin effects are detected and listed correctly.The problem:When open any plugin effect, I get a generic single slide plugin window
• Movie Studio

  One answer, on 6/14/2024

  RE: Recording error message
  @John-Bogart Hi, and welcome to the user to user forums. Check you have the latest Intel GPU driver which should be Graphics Driver 31.0.101.2128. Assuming that is your only graphics processor. If you have another third party GPU what make and model
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Movie Studio

  47 answers, most recent on 6/12/2023

  RE: [Solved] extreme aliasing
  @Emptyflight Hi Ron. To find out if it has anything to do with your graphics card or graphics driver, change all your settings on Import, processing and export to CPU and tick the 'Use dithering for output' in the box close to those which I always
• Movie Studio

  8 answers, most recent on 6/6/2024

  RE: [Closed] Imported videos have sound but all frames are black
  Thank you @CubeAce. It was the graphic card that was set up by default.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  I've decided to return the card, it's too much of an investment than to 'live with it'.. I've spent over 4k on this PC now, it's within the warranty period. My laptop will suffice for now, but regardless of bloatware it has to be the card. At the
• Photo & Graphic Designer

  3 answers, most recent on 7/2/2024

  RE: Text Tool Freezes the program for about 5-7 minutes
  @Tami-Cernetic Install all pending Windows updates, update all graphics drivers. Maybe thats enough to get it running normally again.
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  Hi and welcome to the user to user forum. It's possible the program is trying to use one of your graphics chips that are no longer supported by the current program. In File / Settings / Program, go to the Device options tab and see if either
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  Hi John, Please see spec below, I've an awful feeling your going to say my graphics card isn't now capable of running the program. Processor 12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz Installed RAM 16.0 GB (15.8 GB usable) Samsung 1Tb SSD Various
• Movie Studio

  3 answers, most recent on 1/7/2026

  When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  Since the 590 series of nvidia drivers, hardware encoding has been broken on Video Deluxe Plus. I upgraded from 2025 to 2026, hoping that over a month was enough to fix the issue at least on the latest version of the program, but I'm disappointed to
• Movie Studio

  13 answers, most recent on 10/23/2024

  RE: What is the Movie Studio minimum requirement for Blu Ray burner for PC
  @Rudolph-Wesel @Rudolph-Wesel I found this on the LG site regarding specifications for burning a large Blu-ray disc. CPU Intel@Pentium D 3.2GHz or Higher (with USB 2.0) Recommended Intel Core 2 Duo P8600 2.4GHz or higher HDD 30GB or more of
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 Hi. Even if you have changed your email address you can use your old email address to log into your Magix account. From there you can change your account settings to your new email. Whether your purchase works or not could depend
• Movie Studio

  16 answers, most recent on 1/31/2025

  RE: New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
  @Gid @CubeAce, Here are my current graphics specs and drivers for your reference; Iris Xe Graphics - 31.0.101.5590 Nvidia RTX 4070 - 32.0.15.6636 (Studio) Gid for your reference, in Vegas Pro 22, my video plays smoothly with Best/half. Best/full has
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Hi Magix support are referring to the drivers for graphics card(s) in your computer, and you have the correct settings in Photostory. For the Program settings press the Y key on your keyboard and select the Device options tab. In the
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Ken-Stanley Welcome to the Magix users forum. First, are you aware that Vegas Movie Studio 16 Platinum and Magix Movie Studio 2025 are completely different programs? The latter is built on the old Magix Movie Edit Pro. Movie Studio 2025 is NOT an