• Photostory

  6 answers, most recent on 8/24/2025

  RE: [Solved] "Sound Optimization", disappearing transitions, transition/music issue
  @Robert-Madison Hi With respect to the 'Sound optimization' message need more information in order to help you: Photostory version, your previous topic referred to Photostory Deluxe 2021  Computer specification, see this topic for what is
• Music Maker

  2 answers, most recent on 3/25/2025

  RE: Found a bug in Music Maker with reversing audio
  Same issue, any resolution?
• SOUND FORGE

  2 answers, most recent on 12/21/2025

  RE: Sonnox plugins error
  Really? No one else has had this issue? Yes, plugin is in correct VST3 common files folder and plugins were refreshed during the process of starting over, a fresh install, that Sonnox support suggested.
• Rescue Your Videotapes!

  2 answers, most recent on 1/24/2025

  [Solved] MPEG2 issue
  I have bought the Video Easy Rescue Your Video Taper Version 8.0 sw.5.0.3.113 some time ago but never installed it until today, so I registered it and the registration was confirmed successful. When installing the dongle I was asked to activate the
• SOUND FORGE

  One answer, on 3/23/2024

  [Solved] why does it say I'm Not Logged In as Administrator, when I am?
  Does anyone know how to fix this issue? The program won't work until I fix the problem.
• Movie Studio

  6 answers, most recent on 12/9/2025

  RE: [Closed] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  Since this issue was already raised in https://www.magix.info/us/forum/beware-latest-nvidia-gtx-591-44-drivers--1350824/ I will close this thread to prevent further duplication. JeffForum Moderator
• ACID

  5 answers, most recent on 7/1/2025

  RE: Acid Music Studio 11 places loops in start of tracks
  It's funny MAGIX has not written back a comment about this issue since 2022? I'm having the same issue and have emailed back and forth, and back and forth and no resolution. Can someone please give us an answer to this problem, it's irritating
• Movie Studio

  3 answers, most recent on 1/13/2026

  RE: Settings - CPU or GPU - Video Delux Premium 2026
  @SHANE-KOHUT Hi As I mentioned in your previous topic there is an issue with the Nvidia drivers 591.xxx, there will be no hardware acceleration for the h.264 and h.265 video file formats if you export to either of these formats. Do ensure that the
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  No, that's been checked. The issue is that the new key/SN sent to me by Support is also rejected.
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 Hi Your duplicate posts, on what is the same issue, have been hidden, duplicate posting does not get you an answer any quicker. Without the information requested above we cannot help you. John EBForum Moderator
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi @johnebaker, Thank you for the information.The .318 patch seems to have fixed the basic stuttering issue with Nvidia H.264 renderings.(I also tested it briefly with this UHD clip: https://pixabay.com/videos/snow-winter-nature-river-wharf-329674/ )
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @James1812 @Tom_Sp Hi I am sure this will be corrected, obviously there has been some teething issues with PayPal, and Magix are now working hard to sort out any errors. Stephen Forum Moderator
• Music Maker

  2 answers, most recent on 5/25/2024

  [Solved] Revolta 2 not working
  Everything is working fine - all loops and instruments and no latency issues, but Revolta 2 does not respond. I can test the sound with my mouse and hear it, but the keyboard does not respond. (again the keyboard - Arturia Keystep - works great with
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open
• Movie Studio

  5 answers, most recent on 9/3/2025

  RE: Question: How to add new font to Magix Movie Studio 2025 in Windows?
  @tony-r Hi Pleased to hear the restart fixed the issue. Thanks for the feedback. John EB
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator
• SOUND FORGE

  6 answers, most recent on 10/28/2024

  RE: [Solved] Issue with context menu in soundforge 18 (again..)
  The "RemoveSFContextMenus.reg" file for SFP-17 & 18 are in the 'Program Data/Magix' folder. SFP-15 and others are in the 'Program Files/SOUND FORGE' folder. When uninstalling, I usually recommend using a third-party uninstaller like 'Revo
• SOUND FORGE

  17 answers, most recent on 3/25/2025

  RE: Sound forge 17: Cursor/Marker is not fixed -moves when zoom in-out
  @rexQue Hi .. . . . The proxy option doesn't change anything. . . . . trialed SF17 and having the same issues . . . I can replicate the issue with SF Pro 17, full version, with MP3 standard files and Proxy option turned off. With the fix @SP. gave,
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  There had been a 'few' reports of the 'Elevated Privilege' issue (after a Win 10 update) in Sound Forge11, but they were rare and mostly confined to SF-10 , So you might try running SF-11 as an administrator. Otherwise, there is a registry tweak for
• Web Designer

  8 answers, most recent on 4/4/2026

  RE: I designed a website using Xara Web Designer Premium
  I also used Xara Web Designer Premium for one of my projects (Carpet Heroes), and honestly it’s pretty easy to work with once you get used to it. Just make sure your export and hosting settings are correct, that’s where most issues usually happen.
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @AAProds, @Gid, @CubeAce Hi Al, Gid, RAy Gary has 2 issues with the video being imported:- Playback issue - this I covered in this comment  Audio issue - Rays, 'oddball' Sorenson encoded video clip giving a similar issue may be relevant once we
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I did have an issue with a different 'older' TTF font which showed the same behaviour as you are getting, the only solution was to convert it to an OpenType Font format. Solution: I downloaded the same font from Dafont:
• Music Maker

  4 answers, most recent on 1/26/2025

  RE: [Solved] Exporting a song freezes MM
  @Guy-VV Hi From the image posted what is the FX applied, see image below, on the indiccate track. The crash at this point, where the first object is on this track, looks like a good candidate for cause of the issue. Check all used tracks to see if
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . You must have an old copy of Bilbo's (PC) specs . . . . I do not have any copy of your system specs, I am referring to the information that is currently in your Signature as shown below:- From the log file, it looks like