• Photostory

  2 answers, most recent on 8/1/2023

  Connection to activate license is not working
  After having entered the serial number an error message pops up : "An online connection could not be established. Please make sure that your computer is correctly connected to the internet. A firewall may also be blocking access". I have turned off
• Other products

  4 answers, most recent on 4/8/2024

  [Closed] MAGIX you F* A$$HOLES !!!
  Customer support for Vegas PRO does not exist! More than month ago I sent ProRes video sample made in Adobe Media Encoder that Vegas PRO could not open which is mega failure for MAGIX because ProRes is worldwide video compression standard. They told
• Movie Studio

  4 answers, most recent on 7/3/2023

  RE: Am I missing a Pause button?
  @Bill-the-repair-guy Hi . . . . . Am I missing a Pause button . . . . No stop and pause are the same button The behavioural difference however between stop and pause is controlled by the Spacebar stops at current playback position in the Program
• Other products

  One answer, on 10/27/2023

  [Closed] Lining up two separate clips on two lines
  In my Vegas Pro 20 program - I have one video clip and a separate audio track that I want to align perfectly (one above the other) on two separate lines. Previously, the clip I moved to align to the end of the other media clip would flash a yellow
• Off topic

  24 answers, most recent on 8/10/2023

  RE: [Closed] Computer has blown up?
  @jak.willis Hi No-one can state said condition of hard drives, as stated you will need to remove them to investigate, but the fact you quickly turned off Pc, they should be fine. Open Pc and sniff areas of the system with power off. The smell of
• Video Pro X

  34 answers, most recent on 2/18/2024

  RE: NVIDIA 4070 issues on most basic video editing work
  @MME007 Hi Marc Thanks for the original clip. . . . . The only difference is that I'm editing now in 50 fps instead of 25 fps. The pans and zooms of my still images are looking better at double fps rate 😀 . . . . That is good, however: From the
• Movie Studio

  22 answers, most recent on 10/6/2022

  [Solved] Where did my Zoom "toolbaar" disappear to?
  I am using Video Deluxe Plus version 20.0.1.73. Have been using Video Deluxe for more than 2 decades, but don't use it often enough to have 1) mastered all the features or 2) remember where everything is. I upgraded a few months ago, and have not
• Rescue Your Videotapes!

  17 answers, most recent on 2/14/2024

  RE: Need help setting up
  @PSD Hi. Personally I don't use this program or use video transfer from VHS tape or early camcorders but I do know you need to set Windows to allow both use of the microphone and webcam. What you show in your screenshot is that they are detected and
• SOUND FORGE

  6 answers, most recent on 7/18/2023

  RE: No waves showing up while recording
  @mary-o Maybe it helps if you simply restart your computer? Please select the Restart option, not Shut down option. Sometimes users think that shutting the computer down and turning it back on is a reboot, but it isn't. There is no phone support,
• Movie Studio

  3 answers, most recent on 9/4/2022

  [Solved] DVD Archetect needed to be reinstalled, but early on it fails
  I've followed the support steps here and it didn't solve this "no internet" (when I have a connection) and it didn't help. I also turned off my Firewall and Antivirus (I didn't have to do that in the original install), no change, it still reports no
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  @donjen33 Hi. I do have old DVD disks as well that no longer work. They look fine but all have failed recently. I have newer CDs that burn (admittedly only with audio) so I suspect my discs but it may be the burner only need cleaning. Like I said,
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle Hi Roberto, @browj2 Do you use the vpx ultimate version? No, so I am missing many of the plugins. Mercalli was bundled many times over the years. I have v5, not v6. @johnebaker Hi John EB, VPX16 22.0.1.244 I can almost consistently
• Movie Studio

  20 answers, most recent on 12/3/2023

  RE: Installing Movie Edit Pro 2014 on Windows 11
  @kristofer-hugunin Hi. Try going to Windows settings / Windows Security / Firewall and network protection and turn Microsoft Defender Firewall off. Remember to re-enable it after trying. If that doesn't work then have a look at this page. In 2022
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @johnebaker @Reyfox That's what I thought and expected. But Magix needs to solve the recurring problems with importing different video formats and codecs better. If you consider that free software like CapCut, KDENLIVE or ShotCut simply import
• Video Pro X

  16 answers, most recent on 4/2/2024

  RE: Camera/Zoom shot key framing greyed out
  @Kraznet Hi, No bug. You have to click on something to turn on the effect, like a direction or Zoom (from/to section). Then the effect will turn on in the bottom window. Another way is to first go to Size/Position/Rotation, click on Apply effect,
• Video Pro X

  13 answers, most recent on 9/22/2024

  RE: Bug in Video Pro X 16
  Tried the above and neither worked. This is my Program settings. The right screen is Monitor 1. When I restart the program these settings are checked, but no display on Monitor 1. When I uncheck "Video output activated" and click OK it closes, then
• Video Easy

  21 answers, most recent on 6/7/2024

  RE: Video Easy no longer recording audio in stereo
  Thank you for your reply.I am running Windows 10. I did do an update recently, so that may have killed Video Easy, it sounds plausible given the age of the program. Thank you for the alert about trying to uninstall and reinstall Video Easy, I won't
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @Former user Hi Gid I also checked the full set of Prores video test files I have and none of them would import into Vegas 19 - no video, no audio. @johnebaker  Hi, ?... I convert my mp4 files to .mov ProRes because they work better in Vegas. ?
• Movie Studio

  22 answers, most recent on 7/3/2024

  RE: MP4 variable frame rate and a possible "Cure"
  @me_again Hi, as mentioned this plays without problems in MMS. This is what VP21 shows, the offset at the end highlighted in blue is 12frames, MediaInfo has a different duration for Video & Audio but I haven't tried to work out ms vs frames 🤷‍♂️
• Movie Studio

  17 answers, most recent on 4/7/2024

  The AV1 codec
  Greetings all, This appears to be a bit of an old chestnut on the forum (or should that be new?) but I can't find any reference to this particular aspect of the codec so apologies if this has been covered but I couldn't find anything. I don't "do"
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi Thanks for the information, the properties of the MOV file does tell us some of the information required, however not 2 important parameters of the video which are relevant to the playback and audio issue - i.e. if the video is
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  @Leonard-Pennock It may or may not be worth mentioning when checking "My Products", it says I registered Musicmaker (29) on 3/1/2023. There is no product key or download link at this location, but there is for the other products I have. Music Maker
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  Hi, is it just me? Each time I try to work, my Musicmaker turns incredibly slow after a few "moves", there is no realtime interaction, I have to close (2 minutes just to get it closed) and turn on again !! Is there anyone that can help? Thanks
• Movie Studio

  3 answers, most recent on 11/15/2023

  RE: [Closed] Problem with video preview
  Hi.My version of the program is Move Studio 14 Platinum(build 148).  My problem is as follows. when I add a video to the timeline and turn on the preview, the video plays normally. however, when I want to add an effect, it stops and I cannot see to