Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@vdl-user-v19 Hi Using your import file I can reproduce the shaky export. Analysing the import file it has a Long GOP structure of 250 frames, ie there is only one I frame full image every 250 frames (approx 8.33 secs). Between the I frames are B

Music Maker

7 answers, most recent on 12/16/2025

RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did

@Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you

Movie Studio

22 answers, most recent on 8/13/2025

Support and TICKETS

Can anyone tell me why I get no response from support when I issue a TICKET. I have sent them a number of tickets and emails over the past month regarding an activation problem with MAGIX Video Deluxe 2026 Premium and the add ons you get with the

Movie Studio

13 answers, most recent on 9/13/2025

RE: Wich graphic card is better for Chroma Key effect ?

@dan_lachance Hi Dan. 23GBs of ram is an unusual amount of ram. How many physical ram memory sticks are you running? Is it an odd number of sticks? If so. Are you aware that having an odd number of ram memory sticks can force a PC to go into single

Movie Studio

33 answers, most recent on 3/6/2025

RE: Odd Autosave Behavious with MS 2025 version 239

@AAProds Hi Al . . . . Richard (rffmars) always said: "Save Often!". . . . A ststement I totally agree with and to which I would add 'and use versioning' ie adding a number at the project name as shown below on a little project i have been wroking

SOUND FORGE

13 answers, most recent on 8/8/2025

RE: Can't register SF-7b even with the key

@bzan I tried installing both the Sony Archive file and the original one I got as an upgrade from Sony. This could be the issue. As far as I know, Magix updated the installer after they took over Sound Forge from Sony. Maybe the Magix installer has

ACID

12 answers, most recent on 1/31/2025

Loops and songs and error message

Trying to add loops and song to my acid project but I cant find the loops and song that came with the acid program. I am also getting an error message saying invalid serial number and Im using the one given to me at purchase

Other products

One answer, on 12/22/2025

[Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file

(sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation

Video Pro X

One answer, on 5/6/2024

RE: [Closed] There is a problem installing the program Help me

@Former user Hi, This is a public forum for users, not Magix Support. The instructions on the screen where you created your post specifically instruct you to "not publish any personal information. Examples of personal information are your email

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

Cannot install my software on a new machine - no response to ticket

[Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was

SOUND FORGE

2 answers, most recent on 5/8/2025

Wav Files Analysis - Key And Tempo

Hi, can SoundForge Pro 18 batch analyze key and tempo of .wav files?I don't want to have to shell out the cost for Mixed In Key 11. Been trying analysis with Traktor Pro 4 and it's really struggling with wav files. The ID3V2 tags are inconsistent.

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can

Movie Studio

66 answers, most recent on 1/29/2025

RE: The output formats are messed up in Movie Studio 2024

I looked at the list of exif data in the Wikipedia and the resolution figures were the only numbers that could make sense as determining the aspect ratio. Windows reports them. They are used along with the size in pixels to determine the size in

Movie Studio

5 answers, most recent on 2/23/2026

Incorrect frame rate on AVI output, incorrect display of frame

The AVI output uses a lossless compressed codec by default. I have videos in the standard US format 23.976 (24000/1001) But on output I can only coerce it to (23976/1000) which causes problems when matching videos after using other programs on the

SOUND FORGE

One answer, on 8/7/2023

[Solved] Need to get serial number

My computer crashed and I was forced to reload SF 15. Cannot find serial number, trying to find a way to to contact these cats to get a new one. Anybody know to how to communicate with Magix? I successfully downloaded it from my purcahses list but

Movie Studio

4 answers, most recent on 1/12/2026

RE: cannot register

@Target901 As @browj2 has pointed out, my reply, written in 2022, was to a post made by @leon-Shargel, who has never posted any reply at any time since then! If you also have an account in the name of @leon-Shargel this is not allowed in the

Movie Studio

24 answers, most recent on 12/21/2023

RE: [Solved] Problem with Update 23.0.1.191 (UDP3).

@Ian-Schwartz HI Ian The issue you are having is due to track 3 being muted - unmute the track, if there are other objects which you do want muted on that track move them down to higher track number and mute it. John EBForum Moderator

Movie Studio

17 answers, most recent on 6/29/2024

RE: Can't re-install Magix Movie Studio

I have a voucher number on the back of the card that came with the DVD, but no serial number?

Music Maker

2 answers, most recent on 7/13/2023

[Solved] magix music maker 2014

I am having issues with both finding the serial number for the hybrid keys & izotope serial number one as well. where do i find it since i bought this version of the music maker directly from magix as a download only?

Movie Studio

One answer, on 10/3/2025

RE: How can I insert a BRAND in the video

@ClaudeLeonard01 Hi Try the following Place the logo image on a higher track number and use Size, Position & Rotation to change the logo size and position to that required as shown below. If you require the background of the logo be transparent

Movie Studio

13 answers, most recent on 12/31/2024

RE: Cannot Install Movie Studio 2025 Platinum: Error-1

I paid 49.99 to install Movie Studio 2025 on one computer. But I cannot activate it because the serial number box does not show P3. Only P. Also, I paid another 49.99 to install on my second computer and this one has the same issue: no P3 box. What

Music Maker

3 answers, most recent on 8/8/2024

RE: When I upgrade, will all my computers receive the upgrades

Can I use the same upgrade serial number on my multiple window devices? Or, do I need to purchase upgrades for each window device separately?

Other products

9 answers, most recent on 9/29/2025

CD Architect 5.2 cannot register

I get an error message when trying to register CD Architect 5.2. The error has occurred for multiple attempts since Friday. It reads, " an error occurred during registration Unable to connect to registration server error 22002. I thought that the

Samplitude

3 answers, most recent on 5/16/2024

[Solved] ProX 8 - unable to hear live mic track.

I use a Presonus Firestudio Mobile interface, which has worked well for several years now, on an updated Windows 10 Pro machine.The Processor is an i5 with 16Gb of RAM.Pro X8 is the Samplitude s/w and I think the version number is 19.1.3.23431 (DP3)