• Web Designer

  One answer, on 2/6/2021

  Website is not available
  Hi Would someone be able to help me please. I have had my website since 2008 and have logged on to the Magix Online World to update it but it is not in my list of services held. I have typed in my web address www.riccinispinone.com and this takes me
• SOUND FORGE

  One answer, on 1/27/2021

  RE: How to Re-register softwares
  the site the software takes me to is not functioning any more What URL is it trying to take you to? Which version of Sound Forge?? Most SCS (Sony) versions of SF go to the Magix online activation. If that is the case, you must use the email address
• Other products

  One answer, on 1/26/2021

  [Closed] Vegas 365 Subscription
  I want to update my payment details, but every time I try it, it gives me an error, no matter how many times I try, or how many days I wait between trying again. I contacted support, but I haven't got any answers yet. The error:   System error This
• Xara Designer Pro

  4 answers, most recent on 1/26/2021

  RE: content catalogue
  @Peter-Renner Is your Update Service still current? If not, the online content catalogue cannot be accessed. Jeff Forum Moderator
• Music Maker

  7 answers, most recent on 1/21/2021

  RE: Can't Register Product
  @richardswll infoservice@magix.net is an email contact for Magix Customer Service. I honestly do not see how that just lets me change my online newsletter subscription. Please explain further. JeffForum Moderator
• Music Maker

  2 answers, most recent on 1/12/2021

  RE: Recording
  @sweeti-b You want to change the bass of a song that was already published on YouTube or do you want to remove the guitar and add yours? It's not very easy to change pre-recorded music. There are free online services that use a AI called Spleeter
• Movie Studio

  12 answers, most recent on 1/7/2021

  RE: Program and project start menu problem
  Thank you for the feedback. Ray, let me answer your questions one by one: > Is the computer normally online? Yes it were online during the MEP installation and the tests. > Are you saying the program is OK and runs once the pop-up has been
• SOUND FORGE

  2 answers, most recent on 1/2/2021

  RE: wrong email entered for the registration, so no serial number email.
  Otherwise, contact the Magix Customer Service which handles these types of issues .This is a users forum and no one here (including the moderators) is a Magix employee with access to purchaser data.See this recent post for filling out a online
• SOUND FORGE

  2 answers, most recent on 1/1/2021

  RE: IZOTOPE ACTIVATION IN SOUND FORGE AUDIO 13
  Ozone Elements has a separate serial code from Sound Forge and is activated through iZotope. Assuming it was purchased from Magix, the Ozone serial should have been emailed to you by Magix along with the Sound Forge AS serial. These emails often end
• Video Pro X

  3 answers, most recent on 12/31/2020

  RE: Extended Update to New Version
  @videomagic Which version do you currently have? VPX12 was actually initially released several months ago so, unless your Update Service expired before the release of VPX12 I would imagine you already have it. Have you checked under Help>Update
• Web Designer

  8 answers, most recent on 12/29/2020

  RE: Publishing Website
  @The-Creator Hi . . . . I am quite sure that there is some thing wrong on your server.  . . . . This is a user to user forum not Magix Support - we 'do not own any server'. . . . .  I can log in and see web pages but no files. . . . . Are you using
• Xara Designer Pro

  2 answers, most recent on 12/19/2020

  RE: Online Catalog says I have to purchase full version...
  @Kevin-Thyfault Hi Have you maintained your Update Service/Subscription for Designer Pro - if not when it expired access to the Online Catalog is not available. The program continues to work and you can edit existing web sites, however you cannot
• ACID

  3 answers, most recent on 12/9/2020

  VST vst3
  Acid 10 Pro- Toontracks EZ Drummer- EZ Keys- windows 10 - all 64 bit Del PC 1 terabyte ssd c:\ 2 terabyte drive 32 gigs of ram i’ve been running Acid for years- it’s like a well oiled machine on my windows 7 pc I have current version of Acid 10 on
• SOUND FORGE

  One answer, on 12/7/2020

  RE: how to reinstall sound forge pro 11.0 in same machine?
  Hi @Jayantkumar-PURBIA, go to the Magix Download Center. You will need your log-in info and your Sound Forge 11 serial codeAlternately, you can go to Magix Service Center, select "My Products" and download it from there. If the download center does
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  @TM-Wiley In a nutshell, after the Update Service period ends and you do not renew: the program continues to work you get no further updates to the program there is no access to the Online Catalog, meaning features that are in the website(s) you
• Photo & Graphic Designer

  2 answers, most recent on 12/6/2020

  Your account has been blocked!
  Your account has been blocked! Please update your payment data to be able to use your account again! hi, my name is victor paul udosen my GTbank details expired on 08/20. i am trying to renew my subscription for my magix online account with USERNAME
• Other products

  One answer, on 12/2/2020

  RE: cancel domain name
  @Tanes-Kitpanichvises Hi That depends on exactly what you mean: Cancel the Magix/Xara web hosting as you are moving to a different web host?In the case of 1 see section 12 hereor  You want to use a different domain name leaving the current site
• Photo & Graphic Designer

  One answer, on 12/1/2020

  RE: No serial number for Photo Designer 7
  @Don-Petty Hi Photo Designer 7 is a free program - see here. Was the $55 for the Update service for Web Designer? If you did not continue the Update Service for Web Designer and you have to re-install, the program reverts to the version you
• Web Designer

  2 answers, most recent on 11/29/2020

  Publishing issues with Web designer Premium
  Hi there I wonder if you can give me some help, I had this issue before, and I am now experiencing it again, here is an over view from my earlier problem HERE This is my website Online therapy services In the program view on various browsers, is
• Xara Designer Pro

  4 answers, most recent on 11/30/2020

  RE: windows 10 and Pro 10x comparability
  @Howard-Sandy Hi Xara Designer Pro X10 was released in 2014 and while it may run on Windows 10 it almost certainly will not be fully functional, ie no access to the online content catalogue - this is due to a change in 2016 to an Update Service
• Xara Designer Pro

  No answers, created on 11/24/2020

  Upgrades, upgrades, upgrades!
  Greetings! I've purchased Xara Web Designer Premium, used it for my website, and it looks great! But then, I saw an offer for Web Designer Pro 16, and decided to upgrade. That's when the trouble began. For starters I didn't see much in the way of
• Audio Cleaning Lab

  One answer, on 2/23/2021

  Online Purchase Made but Wrong Product Delivered
  I tested the Audio Cleaning Lab for 7 days, then placed 49.99 order to purchase and activate, but Video Cleaning Lab was delivered instead. Do I need to speak to customer service to get Audio Lab activation code delivered?
• Other products

  3 answers, most recent on 11/15/2020

  RE: Website Maker Deluxe support and charges
  @JayBee Hi . . . . MAGIX has ceased support for Website Maker Deluxe . . . Assuming the Magix Online Website Maker you should have been notified that the software was no longer supported several years ago and was being dropped. I suspect the fee
• Other products

  3 answers, most recent on 11/15/2020

  RE: Remove me from your database and lists please.
  @Mike-Hickcox These are user to user forums, so no-one here can delete your Magix account or remove your name from any database lists. You need to contact sales@magix.net and ask them to delete your account. Or you can go to your Magix online