• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: [Solved] No Longer Able to Render Project
  I think I have solved the problem. The video is rendering so I will know in an hour or so for sure. I didn't think it was the files or the frame rate, etc. The problem was much simpler that that....it was my CPU usuage. I noticed the CPU usuage at
• Other products

  One answer, on 11/6/2023

  RE: [Solved] Non-commercial, Commercial (Royalty Free) download limit reached
  @Aidan-Campbell Please contact customer support at infoservice@magix.net and ask them to reset the download counter. And don't use download managers if they start the download several times.
• Photostory

  9 answers, most recent on 7/28/2024

  [Solved] Added text settings
  I'm running Magix Photostory Deluxe 2023 on Windows 11 on my HP laptop and I'm currently creating a DVD of my recent holiday. I'm now up to adding text to a number of the photos but I just can't work out how to keep the settings as I want them ...
• Samplitude

  2 answers, most recent on 9/21/2024

  RE: [Solved] Takes Missing
  I figured it out... I've watched that video some time ago. That's not the problem. The problem was that if you recorded the 4 Takes as you did and then you moved further down the track and recorded another X amount of Takes again. The Take Lanes
• SOUND FORGE

  2 answers, most recent on 4/23/2024

  [Solved] Where have the Acid Loop Tools gone in Soundforge 15 pro?
  I used to work all the time with Soundforge in the past, creating beats and all that using the Acid Loop tools inside Soundforge.100 years later, having Soundforge 15 pro now, I can't find this feature, which is by far the most important one to
• SOUND FORGE

  6 answers, most recent on 10/13/2025

  RE: Can anyone help me make a Sound Forge script?
  Yes, I have ways that I've done this manually in the past, but it's very tedious and time consuming, hence my idea to have a script to do it instead.
• Movie Studio

  10 answers, most recent on 12/2/2023

  RE: [Solved] Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM
  SOLUTION: Go to settings and Change video mode to Alterante mode 2 (Video Mixing Renderer 9). With that MVD does not overload the RAM and crash all the time. Also turn of hardware acceleration for exporting.
• Video Pro X

  7 answers, most recent on 11/18/2023

  [Solved] How do I raise a support ticket ?
  Every time I send an email to support@magix.com I get a message saying that the message has been blocked ! How can I raise a support ticket ?
• Music Maker

  12 answers, most recent on 3/21/2024

  [Solved] Music Maker not working
  I had some problems with Music Maker yesterday, slightly longer loading times, audio not working, and even freezing where it couldn't play the song I was in the process of making. I tried uninstalling and reinstalling, but that seems to have made it
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  I just checked the Windows Reliability Monitor. SF16 (the version I used the most) has crashed 227 times since June 10th, mostly from "FaultTolerantHeap" or "Stopped working".. SF17 crashed 12 times since December 23... all "Stopped working" SF18
• Music Maker

  4 answers, most recent on 10/1/2025

  RE: Missing download-links after upgrade paid purchase.
  I have done that several times but only my previous purchases are listed. All the relevant info was provided when contacting support so I am not sure what is going on.
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Can-Dive Hi. While one can use one file multiple times within VPX I have found it not desirable but may depend on the power of the computer the project resides on. Getting a single file within VPX to play at the same time across several tracks on
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob It may take some amount of time to find the setting combination you need. Tried to add this information into my last reply but couldn't. Ray.
• ACID

  2 answers, most recent on 12/29/2023

  RE: [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
  Thank you SP! I had tried most of that but got confused on Sync in preferences VS the actual Time Code options under Options. The trick is a two step process: 1. You must go to Preferences and the SYNC tab FIRST and select the proper Midi device to
• SOUND FORGE

  8 answers, most recent on 12/5/2023

  [Solved] SoundForge 17
  Hi, I have just purchased SoundForge 17 Pro and noticed that Speaker placement keeps defaulting to Discrete #2 even though I choose Stereo every single time. What is Discrete #2 and if it's problematic to the recording how do I set Stereo to be the
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  Is there a way to INCLUDE the metronome/click track when rendering a file/mix?... I want to keep the click track so I can send it to a drummer so he knows where the tempo changes are, and also to help him keep time while recording his track. Thanks
• Music Maker

  One answer, on 2/16/2025

  [Solved] MIDI Editor Problems
  I was about to make a little project. But, my midi editor was acting weird. The editor was supposed to be in a window, like my google chrome. But now, the editor is somehow at the bottom of the instrument collection where my beatbox is. Every time I
• ACID

  2 answers, most recent on 10/19/2023

  [Solved] Acid 10 Keeps Crashing every time I try to render a solo'd track
  Acid 10 Keeps Crashing every time I try to render a solo'd (or isolated) track. I have saved backed up versions of the song I am working on. I am usually able to render solo'd tracks as .WAV's in order to send them to a friend so he can work on the
• Movie Studio

  2 answers, most recent on 6/13/2025

  Video deluxe 2026 Plus 3d problems
  Hi I'm trying out, Video deluxe 2026 Plus. I have a Xreal Beam Pro I have taken some 3d Photos at 7680 x 2880 and some video at 3840 x 1080 60 fps, this plays back fine using 3d glasses I added some test 3d photos to the time line 1 and some music
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  Do you have SF Audio Studio 12 or SF Pro 12. AS-12 was a one-time build so preset compatibility with other versions be an issue. I think VST presets would be compatible though.
• Movie Studio

  18 answers, most recent on 9/2/2024

  [Solved] How to have Multiple Effects Masks on one 'Effect'.
  I'm using Movie Edit Pro Plus: Ver. 20.0.1.80I know how to add 'Gaussian Blur'... The Load the Effects Mask. Then pick a type 'HD->...' Section style. Then I can even decide how it's placed on the picture screen using 'size-position'. The issue
• SOUND FORGE

  18 answers, most recent on 6/24/2024

  RE: [Solved] SoundForge Pro?
  You think Audio Studio is most similar to Sound Forge of the past?, Basically, the UI is very similar, some functions have changed dramatically, Sonic Foundry versions prior to SF-5 did not have real-time preview. The record and plug-ins work flow
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: System requirements for 2026
  @Michael-Hopcroft The computer is well above what is needed, but it's highly recommend to use an ASIO-capable external USB audio interface for everything regarding audio production on a computer. Good to know. I'm using onboard sound, which is OK
• Samplitude

  2 answers, most recent on 9/21/2024

  [Solved] Takes Missing
  Hello All, my recorded Takes are missing. I'm recording sections on one track. I record one Vocal verse and then a second verse and then a third verse. After each recording of a verse I select the Take I want and copy it to a different track. Then I