Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Grimbles Hi Which version of Windows is installed on the laptop? Download and install MediaInfo and analyse one the OBS video you are trying to import, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required,

SOUND FORGE

27 answers, most recent on 3/19/2025

Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)

I'm running Sound Forge Audio Studio 17.0.2 (Build 109) 64-bit. It is not detecting Ozone 11 Standard (VST3) in its latest version (11.2.0), installed via Native Access from Native Instruments. Ozone 11 is running fine in Ableton Live, Studio One

SOUND FORGE

2 answers, most recent on 1/24/2025

RE: plugins VST or VST3 with SF pro 15?

Like other versions of Sound Forge, the VST-3 folder must be added to the SF VST search folder list. (Options> Preferences> VST Effects) The 64 bit VST-3 plug-ins are usually installed in 'Program Files> Common Files> VST3' Once set up,

Movie Studio

6 answers, most recent on 8/4/2024

RE: Editing is lagging

Let me rephrase my post, I was not doing an update but buying an upgraded product. I used to use Sony Movie Studio platinum 13 but wanted to get new software. I am trying to pull png and jpeg, photos to the media line and it is lagging. there is a

Movie Studio

16 answers, most recent on 8/12/2024

RE: Insanely stupid question - Graphic overlay

Thanks to everyone who chimed in. The final result is that the .png file was not transparent even though it was transparent in photoshop. The issue was that I did a save as .png versus export and click transparency. Ultimately the text box and red

Other products

3 answers, most recent on 9/7/2023

RE: Won’t stop scanning

acid music studio 11 64 bit wont install i have a 64 bit processor. keeps getting stuck at start up wont install

Music Maker

41 answers, most recent on 11/17/2024

RE: Program reacts very very slow

Hi, I have just loaded Music Maker onto a brand-new build. Device name NewBeastProcessor 13th Gen i9-13900K 3000Mhz Motherboard: Z790 Aorus Elite AXInstalled RAM 64.0 GBSystem type Windows 11 Pro 64-bit operating system, x64-based

Movie Studio

20 answers, most recent on 12/3/2023

RE: Installing Movie Edit Pro 2014 on Windows 11

@emmrecs Hi Jeff. At present I don't need jBridge as my current DAW can use both 32 bit and 64 bit fx and soft synths but I'm not sure about that compatibility when Win 12 arrives. I don't know if you have noticed but running a 32 bit effect uses

ACID

26 answers, most recent on 3/20/2025

RE: Status of the future of ACID?

This program died with Sony. Sony was the only last developer to advance it from version 4 to 7. It basically ended there. Magix only changed it from 32 bit to 64 bit but added bloatware and finished what was left of it. There will be other users

Audio Cleaning Lab

2 answers, most recent on 11/8/2023

Registering on a new computer

My old computer has become unstable and I want to use the software Audio cleaning Lab 12 deluxe on my new computer . I can't remember my old registration information, although I did initially register the Licence when received. My old PC is 32 bit,

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

Thank you Emmrecs, did as you suggested and Trial now working. Understand about extension of Win10 available, but UK is not included in "for free" EU deal, though I have been offered it on updates page and paying would not be a problem. It is the

Samplitude

2 answers, most recent on 3/18/2025

Latency in VST playback on Samplitude Pro x8

Hi everyone, Hope someone can help. I'm totally new to using this kind of software (having previously only used Audacity in the past). I've connected my Clavinova via midi to my laptop through USB. Recording is all working fine... however the

Music Maker

12 answers, most recent on 5/24/2023

RE: [Solved] 64 bit version increase 1 tone when press record

Hi there - so this is it - the issue is fixed, why it happened i have no idea, my solution was to take the original win 10 SSD (512Gb) from November 2022 - update the graphics card, update MM 64 bit as it had old 32bit, then cloned it over the NVMe

Movie Studio

13 answers, most recent on 3/4/2024

RE: No Audio after import

@AAProds Greetings Al, I have both Windows Media Player Legacy and MPC-HC (64-Bit) installed and in MS2024 I DO get the MP3 problem when it's in an AVC/MP3 MP4 container. AndyW

Audio Cleaning Lab

One answer, on 1/27/2025

RE: How to chose a range of audio to pick for Noise Reduction?

@Clifford-Bowman I recommend you use the 32 bit version. This version shouldn't have the same problem with selecting and updating the GUI as the 64 Bit version. Or pick the noise sample in the main effects view, then switch to the detail view. This

ACID

One answer, on 6/1/2024

Song playback begins at measure 1.3, not measure 1.1

AP11 was working fine... then it stuttered for a fraction of a second... now every song begins at measure 1.3, even when the playback head is positioned at 1.1. How is this even possible? Acid Pro v. 11.0.2.21 2024 Strix Scar Edition Windows 11 Pro

Audio Cleaning Lab

One answer, on 12/4/2023

RE: upgrade option

@Mayush-Chohan The current version is Sound Forge Audio Cleaning Lab 4. The upgrade price sits currently at $25. Sadly, SFACL 4 has some bugs with its 64 bit version. But it looks like the 32 bit version works ok.

Audio Cleaning Lab

14 answers, most recent on 3/4/2025

RE: saving to MPEG 4

my sound forge cleaning lab 4 is registered but will not save to MPEG4 why can i save to MPEG4 from the older magix cleaning lab 2014 premium? magix tech service has closed the ticket with no help! they tell me they can't reproduce it on their end

Video Easy

3 answers, most recent on 12/6/2023

RE: Videosaver

@leino-Gransson Just to clarify, that email Ray has given is only for getting the 64bit version, not for Support. We are not Support either, but will probably be able to help with your technical issue. And another problem is that my computer dont

Movie Studio

3 answers, most recent on 7/9/2024

Movie Edit Pro Plus 2020 keeps freezing

My laptop kept freezing when using Magix Movie Edit Pro Plus 2020 after about 6 minutes use. I tried to uninstall it intending to reinstall, but it will not uninunstall. I get a message 'package can not be opened; customisations not permitted'. I am

Movie Studio

35 answers, most recent on 9/14/2023

[Solved] Frame Could Not Be Calculated

This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It

Sequoia

2 answers, most recent on 5/29/2024

Unable to create DDP

Hello we have recently run into a problem with Sequoia when trying to create a DDP out of a .HDP. When we try to create a DDP the following message comes up: " ...An error occurred while creating the DDP information!!! the export of the DDP

Audio Cleaning Lab

16 answers, most recent on 3/13/2025

RE: Family History Cassette Tape Project - Tips to Begin?

@Deborah-Wesley To reduce uniform(!) noise like tape hiss, I recommend you use the 32 bit version of Sound Forge Audio Cleaning Lab 4 because the normal 64 bit version always throws annoying error messages. Technically it works fine, but it's always

Video Easy

3 answers, most recent on 12/6/2023

Videosaver

I have just recived Magic saver for win 11 and i made order för Magic saver 64bit buy got 32. How to get new sotware ? And another problem is that my computer dont find my videoconverter. Confidential data removed by Moderator BR Leino Goransson