• ACID

  6 answers, most recent on 4/22/2024

  RE: Crashes every five minutes literally
  @Brandon-Montoya Hi . . . . I'm on a brand new notebook . . . . We need more information on the Asus Notebook: Computer specification, Windows version and the Acid version number, see this topic for what is required, and please quote processor and
• Music Maker

  8 answers, most recent on 3/24/2024

  RE: keyboard piano
  @Art-TV99  I've never had to deal with display issues, so am not sure. You could check if your monitor's display driver can be updated. Since this is different from the audio issue, can I suggest you create a new post here in the forum, showing the
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Hi. Don't be confused by zip files as they use a lossless compression whereas most video formats use lossy compression. One can't be compared to the other. I tried lower settings than I eventually managed to match the file @AAProds
• Music Maker

  One answer, on 2/9/2025

  RE: I cannot access what I paid for
  @Bryan-McMillan Hi and welcome to the forum. . . . . I have followed the steps but still cannot access Magix Music Maker . . . . We need more information to help diagnose the issue(s) you are having: The specification of your computer system
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie
• Movie Studio

  20 answers, most recent on 2/6/2025

  RE: Looking to use this OPENING in newest video.
  @FF22 Hi, I take it BluffTitler is an add-on, separate purchase? In the STORE or 3rd party? No, it's a completely separate program. Take a look here. Watch some of the videos and look at the various Bixpacks. I have several BixPacks that I use,
• Video Pro X

  21 answers, most recent on 2/20/2024

  RE: MAGIX Video easy 5 HD
  @Johnny-Hansen Johnny, Firewire and the DV codec is pretty basic stuff and unless VideoEasy itself won't run on Win 10 (I'd be surprised if it didn't), the issue will be elsewhere. Could we have some more details about your new "digital camera".
• Video Pro X

  13 answers, most recent on 1/23/2024

  RE: Software Corruption?
  @Scott-Rindenow Hi Thanks for the laptop spec information, however it is incomplete, as requested we need the following: Processor full model number If there is an AMD or Nvidia graphics card also installed, the model number Windows version. A
• ACID

  4 answers, most recent on 10/19/2023

  [Solved] Won't Arm--After Reinstall, error 1624
  I've sent a few emails to support with no response, which is extremely frustrating, to say the least. I purchased the upgrade to ACID 11, and it worked fine for about 2 weeks. I used it one morning, came back an hour later, and the program wouldn't
• Music Maker

  6 answers, most recent on 3/6/2024

  RE: New artist here. First album, I need help, please!
  Right, So, I forgot to mention that I have commercial rights / commercial license for the soundpools that I am using. Even so, what you guys are saying is that, for example, is that, in my situation, it would not be a wise decision to use services
• Rescue Your Videotapes!

  9 answers, most recent on 4/22/2025

  RE: Videowandler 2 issues...
  @Sami-Pekonmki The camcorder comes with a mono AV cable, with yellow and black connectors, rather than yellow, red, and white. That mono cable might be the source of the problem! The USB dongle will expect a single video input (usually the yellow
• Movie Studio

  38 answers, most recent on 11/20/2023

  RE: movie studio 2023 suite - 4k video edits
  @spuddy13 Hi Brian. Have you tried selecting the lightning symbol and selecting 'reduce frame rate' and 'reduce resolution'? Without knowing the complete specs of your computer it is hard to tell what the problem may be. We would need. CPU serial
• Movie Studio

  One answer, on 7/15/2024

  RE: Installation
  @Dom-DiGioia Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please
• Movie Studio

  13 answers, most recent on 10/23/2024

  RE: What is the Movie Studio minimum requirement for Blu Ray burner for PC
  Thanks for your recommendation of burning the disc. I can use all the suggestions possible. I bought a non major brand blu ray burner called MthsTec External Optical Drive model XD007. Magix Movie Studio software identifies the burner as a Pioneer
• Movie Studio

  One answer, on 10/2/2025

  RE: no puedo visionar los ficheros .MOV en el Magix de luxe 2018
  @VICENTE-AHISGAVALDA Google translate:- Hola Necesitamos más información para diagnosticar el/los problema(s): Las especificaciones de tu sistema informático, incluyendo la versión de Windows y la versión del programa. Consulta este tema para saber
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  @Lew-G Hi . . . . I activated the codec so I had a pretty good idea it wasn't going to be...blazingly fast . . . . Assuming the following: The codec referred to is for HEVC/h.265 support  The iGPU and RTX drivers are up to date.  The Intel iGPU is
• Movie Studio

  5 answers, most recent on 8/19/2024

  RE: PROJECT WINDOW or TIMELINE
  @ynneb Hi Assuming your computer/laptop is running Windows 10 or 11, check the Windows settings, Display, Scale option is set to 100%. A screenshot of the program interface would help, along with your computer specification - see this topic for
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Jude-Harrison-Smith Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required,
• Movie Studio

  38 answers, most recent on 11/20/2023

  RE: movie studio 2023 suite - 4k video edits
  @spuddy13 Hi Have you posted the correct MediaInfo data for the 4K drone video? What is the make/model of the drone? If the data is correct then the video is not 4K, it is 720p 1280 x 720 and should not be causing any issues. John EBForum Moderator
• Movie Edit Now

  8 answers, most recent on 3/25/2025

  RE: Getting Firewire to work on an old laptop fitted with a FireWire socke
  @AnnTH To be brutally frank, I suggest you use WinDV or Scenalyzer to transfer your DV files from your camcorder to your laptop, then move them to your friend's new PC. While Magix can/could transfer DV, it will bring a tape in in one big file,
• Movie Studio

  9 answers, most recent on 11/8/2024

  RE: Images not showing
  @alison-p7398 Hi . . . . Don't worry - I will uninstall the program. . . . If you wish help on solving the issue you are having, please help us to help you by providing all the requested information, we are missing the following: Computer
• Movie Studio

  20 answers, most recent on 2/6/2025

  RE: Looking to use this OPENING in newest video.
  @CubeAce Hi Ray, Very nice. I added in some water, the Chatham Dockyard and some audio. I learned some new tricks in BluffTitler with this. I used BluffTitler entirely for this quick video except for the audio part. There is a guy on the
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David You confirmed the CPU was: . . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHz . . . . ie there is/are no suffix letter(s), in