• Music Maker

  3 answers, most recent on 9/2/2024

  RE: Copying and Loading Soundpools Problem
  @David-Harney Maybe the program still looks for the Soundpools on the DVD? It could help to reset the program settings via File > Settings. Then add the Soundpools from your SSD instead your DVD.
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec I'll also assume that all these pictures are on your actual hard drive and you are not accessing them via Onedrive or anything like that. In Program settings, check your graphics acceleration and change these settings to determine if
• Music Maker

  7 answers, most recent on 12/19/2024

  RE: Score tool bar - Can't get rid of it
  @Joachim-Vinson The toolbar looks like the Score toolbar in Samplitude. I don't think this is caused by another VST. In case restarting didn't help, I suggest you reset the program layout back its standard layout via the main view menu. Otherwise
• Movie Studio

  22 answers, most recent on 4/9/2026

  MS re-names every new import to the name of the last saved project!
  2 days ago I saved a project via Magix, to re-open & finish editing later.I finished this project yesterday | So exported the finished video | And then also deleted the "project" file off my computer.However when I import new video footage today
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn By the a way, I recommend to use ASIO4ALL instead of Magix Low Latency. Both are identical, but ASIO4ALL has a much newer version which has better compatibility with Windows 10 and 11.   If you click on the Advanced button, no configuration
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
• SOUND FORGE

  2 answers, most recent on 12/2/2025

  RE: Multiple Instances of Sound Forge 18 from VEGAS Pro 22
  @Shinichi-Kishimoto1124 Welcome to the Magix user to user forums, NOT Magix Support. So, please be aware there are NO Magix staff present here and you will not receive any sort of "official" response to your question, sorry. I would normally suggest
• Samplitude

  2 answers, most recent on 10/20/2024

  RE: Assign button
  @Tomasz-Szwej I think you first need to create some MIDI programs by clicking on the preset selection at the top of the instrument and then on 'save as midi program...' It should then be possible to switch MIDI programs via the bank select and
• Movie Studio

  6 answers, most recent on 6/7/2025

  RE: Green Thumbnails
  @allan-h Hi Assuming the integrated HD4600 GPU in the i5-4460 processor is the only GPU in the PC then this may be the result of the HD4600 driver being updated to the 'last' version, via Windows update, which has disabled DirectX 12 functionality -
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David, .....I have just reinstalled Photostory 2025 and have updated to version 24.01.192 (UDP3). My last installed version was a trial version which expired about 3 weeks ago..... The expired trial version Photostory 2025 is
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Jak, yes, as I said, interesting. To put it more bluntly, MEP2019 is 6 versions old. It may have been a bug then. The latest version doesn't behave like MEP 2019; it doesn't say it will but then doesn't. Contrary to my comment
• SOUND FORGE

  5 answers, most recent on 12/17/2025

  RE: Use of 'Record Output'
  @Kent-Birge Are you using a dedicated sound card or just the computer's built-in audio device? Open the Windows sound settings. To do this, hold down the Windows key and press R. In the Run dialog box, type mmsys.cpl and press Enter. The Sound
• Samplitude

  One answer, on 3/6/2026

  RE: MIDI fade velocity / volume
  @gpcode2014 There are a lot of ways to do it. You first need to map MIDI CC 7 to the volume control inside the Vita Instruments. Make a right click on the volume control knob and select curve 7. If you don't want to use MIDI but want the DAW to
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Thanks! Here the same problem occurred (AppHangB1) and it was caused by the audio driver. https://www.magix.info/us/forum/acid-11-quits-responding--1341184/ There are also some other tips like running sfc and DISM via the command
• Samplitude

  4 answers, most recent on 3/25/2025

  RE: music studio 2025 Auto Mastering?
  @CRH Samplitude Music Studio X8 is based on Samplitude Pro X8. Music Studio versions 2024 and earlier had a different code base and a different mastering chain compared to the Pro X versions. You now need to select the mastering plugins you want to
• Music Maker

  20 answers, most recent on 9/28/2024

  RE: MIDI Issues Out of the Blue
  @dmstar1956 Can you show us a screenshot of your MIDI ports in your Windows device manager? Also enable displaying the devices that aren't currently connected. Maybe your keyboard MIDI interface is still listed there and you need to uninstall it via
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Other products

  7 answers, most recent on 10/3/2024

  RE: unable to install Indepdence 3.6
  interestingly, your installer installs smoothly and the ProX8 host software is able to run it. Only when I tried to download via the host software, the installation comes to a halt asking for version 3.3 .. however, I got the plugin  i got from you
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  Why do i get eyestrain from viewing this forum but never here https://www.diyaudio.com/community/threads/beyond-the-ariel.100392/page-722#post-5043994 or here
• Audio Cleaning Lab

  No answers, created on 3/5/2024

  Meeluisteren met opnemen van Lp via Soundforce Lab 4
• SOUND FORGE

  No answers, created on 3/5/2024

  Meeluisteren met opnemen van Lp via Soundforce Lab 4
• SOUND FORGE

  No answers, created on 3/5/2024

  Meeluisteren met opnemen van Lp via Soundforce Lab 4
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: Playback along with audio stuttering every 1-3 seconds
  It can be problematic to use a wireless/USB device for recording/playback. I would recommend something that is connected via audio cable. DAWs like Samplitude record sample accurate. That's why you need a low latency connection. Unfortunately that