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SOUND FORGE
9 answers, most recent on 10/16/2025
RE: Problem activating Sound Forge 9 using new method
@rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
Movie Studio
5 answers, most recent on 7/31/2025
RE: How can I compare the various video products?
@Walter-Nezwisky @Reyfox @Gid @johnebaker You also don't get Boris FX BCC Chroma Key Studio with Movie Studio Platinum and there are less AI hub functions and storage allocations between versions. I don't think any third party effects come with
Music Maker
6 answers, most recent on 7/17/2025
RE: What probability exist that the Ai di Music Maker can create existing?
@MrVortex If you want create something more random, click on the gear icon in the top right corner of the Song Maker and set the number of Soundpools to 8 and the AI influence to low. Then enable 8 Soundpools of your choice and create a song After
Off topic
160 answers, most recent Yesterday
RE: Magix support has not responded to support tickets for months
@Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get
SOUND FORGE
2 answers, most recent on 3/30/2025
RE: AI text to voice settings
Pitch and speed of the AI voices can be changed in the Magix Hub.. but not the sample rate. After downloading the TTS narration, Use the SF resample tool which only takes a few seconds (depending somewhat on the file length).Additional pitch and
Movie Studio
11 answers, most recent on 11/8/2024
RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.
@elModo7 Hi, What exactly did you test? Is this AI coloring, KI Nebulization, KI Sharpening and AI Style Transfer? You don't clearly indicate whether you have Boris FX BCC chroma Key Studio for VDL2025 installed? Best wishes,Rob Yes, I have Boris
Sequoia
5 answers, most recent on 8/27/2025
RE: Codemeter
@Nicolas-Deuson All Sequoia/Samplitude staff switched to Boris FX, including the complete customer support. Technically, you're still a customer of Magix and they should definitely respond to your issue. The problem is, they have a horrible new
Movie Studio
5 answers, most recent on 7/3/2025
RE: 2nd try AI Media Management in Video Deluxe
Thanks for responding John! I did find the GUI configuration settings and tried flipping between CPU and the GPU. And I Googled the graphics card when I activated the codec so I had a pretty good idea it wasn't going to be...blazingly fast. My hope
Movie Studio
27 answers, most recent on 2/27/2025
RE: Neat Video - Version 6.0
@johnebaker Did you note the 'fixes' that were being applied? Changes - version 24.0.1.227: Feature: - AI smoothing available under video effects Stability: - Fixed crash during automatic shutdown after export - Fixed crash when loading a project
SOUND FORGE
15 answers, most recent on 5/8/2026
RE: Unable to Activate SF18 Pro after a reformat of my computer
@px41 Apparently, you registered SF 18 Pro under a different e-mail address under which you purchased it. Otherwise it would be listed in your customer account. This also explains Error -24. It could be as simple as a typo you made back when
SOUND FORGE
2 answers, most recent on 3/30/2024
Impossible d'ouvrir Soundforge 10 sur mon ordi.
Bonjour, Hier soir j'ai utilisé soundforge 10 sur mon ordi, tout fonctionnait bien, ce soir je veux le lancer, impossible, une fenêtre me parle d'autorisations élevées, je fais suivant, je clique oui pour apporter des modifications et là rien, ce
Movie Studio
2 answers, most recent on 6/10/2024
RE: 2024 Vs 2025
@Ip-Dennis Hi The new items are listed here However, whether they are useful to you depends on your needs. If you are working with B/W images or video, the AI Colourize feature is quite impressive, adding more life to your videos. Below are images
SOUND FORGE
3 answers, most recent on 10/24/2025
RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins
Indeed, Waves doesn't support SF any longer. They used to, but no longer. That said, they did provide some things to try. But nothing worked. I did send a message to Magix support, but have yet to hear back from a real person. Only an AI bot with a
Movie Studio
24 answers, most recent on 4/29/2025
RE: Provideo Coalition article on Magix Acquistion
Second, any enhancements made to Vegas Pro will eventually be implemented in MMS/VPX. The HUB is a good example. It was first implemented in Vegas Pro a few years ago and now it is available in MMS/VPX. If Magix wants to use Vegas Pro as the test
ACID
31 answers, most recent on 7/25/2024
RE: error code -1
Bonjour à toutes et tous avez vous des nouvelles car je viens de changer de PC pour un Windows 11 et j'ai le code d'erreur1 j'ai désinstallé et a nouveau installé le logiciel est repartie et une foi fermé il remet sa erreur 1 merci si un de vous a
Movie Studio
2 answers, most recent on 5/20/2025
Réinstallation
Je disposais du MAGIX PREMIUM 2018, N° de Série:P3- removed by moderator mais après téléchargement et ouverture du logiciel, le numéro de série n'est pas accepté. Je ne comprend pas! Il s'agit du même PC dans lequel j'ai changé le Disque SSD et suis
ACID
16 answers, most recent on 4/27/2026
RE: ntdll.dll - ACID doesn’t start
@NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
Movie Studio
32 answers, most recent on 4/2/2026
RE: Export quality from RTX Ti3060 far inferior to UHD770
@me_again @AAProds @johnebaker @vdl-user-v19 I'm not sure if my contribution is relevant or not as I'm still using MMS 2024 and VPX 14 but I'm not having any quality issues with hardware encoding at 4K or HD at any frame rate from 60 down to 25fps
Movie Studio
12 answers, most recent on 7/25/2025
RE: VST3 Audio Plugin support?
Does anyone know if Movie Studio 2025 Platinum supports VST3 audio plugins in the FX track effects module? When I do a Google search, the AI response says yes, it does, (untrustworthy or inaccurate?) but I'm unable to confirm it anywhere on the
Movie Studio
37 answers, most recent on 6/7/2025
RE: Yoo Hoo! Here comes Magix Video Deluxe!
To log on to write this took 24 - yes TWENTY FOUR - capture thingys to log on even though the bottom right button marked NEXT changed to VERIFY many times. Agree. It's just as cheap-charlie system. Just slap up and image and put a grid on it. Thanks
SOUND FORGE
8 answers, most recent on 1/26/2026
RE: Non functioning Sound Forge / no response from support
@Rod-Devonshire No Magix staff is active here. We are just users like you. The only recommendation I can make is that you should make sure you send a reminder to your latest open ticket every two or three days, don't wait a week without doing
Movie Studio
52 answers, most recent on 3/8/2025
RE: Update
Now here's a surprise! As I mentioned above I performed a system restore and MS2025 rolled back to version 24.0.1.221 because of the crashing problem that developed with Neat Video. I've just noticed that I have AI Smoothing in Effects, which is
Music Maker
4 answers, most recent on 10/1/2025
RE: Missing download-links after upgrade paid purchase.
@Per-Schei It's very odd, that your purchased upgrades are not listed in your customer account. Please contact customer support at infoservice@magix.net and write that you didn't receive your purchased products. You might get an AI chat bot response
ACID
31 answers, most recent on 7/25/2024
RE: error code -1
Bonjour à toutes et tous avez vous des nouvelles car je viens de changer de PC pour un Windows 11 et j'ai le code d'erreur1 j'ai désinstallé et a nouveau installé le logiciel est repartie et une foi fermé il remet sa erreur 1 merci si un de vous a
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