• Photo & Graphic Designer

  2 answers, most recent on 11/28/2020

  RE: Update to 17.1 should be free for a year but I am asked to pay for it.
  Hi John EB. Yes I did and I got the pop-up but there is nowhere there to get the update download. There is a button to check the contents of the update and that then leads (in the bottom right hand corner of the description of the update) to the
• Photostory

  5 answers, most recent on 11/26/2020

  RE: Transitions
  Hi Jeff. That is the RAM I have free. My Processor is: AMD A10-8750 Radeon R7,12 Compute Cores 4C + 8G 3.60GHz (whatever that all means) I did register & there is no features left to download, all the boxes are no longer checked off. I will go
• Photostory

  5 answers, most recent on 11/26/2020

  RE: Transitions
  @Barbara-Martin8537 I think we need to resolve some confusion in your post! First, for Win 10, 6.77GB RAM is not plenty! I assume this is the figure that Task Manager, or similar, is showing you as being "free". Is that correct? It certainly should
• Movie Studio

  25 answers, most recent on 11/24/2020

  RE: External audio codec error
  @mark-houston I find that I prefer the MEP 17 encoding parameters setup because it displays much more information on the resulting encoded video, while MEP 2021 provides no information at all. Can you clarify what you mean here please - where do you
• Movie Studio

  6 answers, most recent on 11/15/2020

  RE: To Upgrade or Not (followup)
  @Dave-Carn-Sr Welcome to the Magix user to user forums. The upgrade is the full version. Depending upon which variant you choose to buy, Basic, Plus or Premium, there will be additional content to download and install but the core program is the
• Movie Studio

  11 answers, most recent on 11/18/2020

  RE: Package installer
  Well, I suppose they will delete this thread after this, but as I suspected...it WAS the 'update' that wrecked the software and made it unuseable... Here is their response: -------------------------------------- Free personalised support for your
• Music Maker

  9 answers, most recent on 11/9/2020

  RE: cannot import files
  @jan-wood Exactly which version and variant of MM do you have? I've just tested this in MM Premium version 29.0.3.21 and mp3s open without problem. From what you write I suspect you either have the Free, or possibly the Plus variant of MM; the Free
• Video Pro X

  6 answers, most recent on 10/19/2020

  RE: Socket operation timed out
  @Ralph_S Hi Ralph. This could be a Windows internet port setting or an antivirus block. Basically the program cannot connect to the internet and needs to for some reason. Maybe it still has bits of the program to download. Of that I'm not sure. So
• Music Maker

  2 answers, most recent on 10/5/2020

  RE: Making Music for YouTube
  @JessR Hi, Why do you ask here when the information is available on the website? I presume that you purchased the Soundpool through Producer Planet and selected Commercial (Royalty Free). Click on the small "i" next to it to see a summary of the
• Other products

  17 answers, most recent on 9/30/2020

  Independence Free Libraries
  HiI have this problem.I have a Samplitude Pro X5 Suite with Independence v3.6 and 9 sound CDs. After installing Samplitude and Independence and sounds everything works fine. However, I would like to develop musical arrangements in another DAW, which
• Music Maker

  13 answers, most recent on 9/27/2020

  RE: Fix a track that recorded on one channel
  @Susan-Skelly I'm glad you have been able to resolve your problem, via a rather "clunky" method, but you have still not told us which variant of MM you have, Free, Plus or Premium. I have a suspicion that, if you are using either Plus or Premium,
• Music Maker

  13 answers, most recent on 9/27/2020

  RE: Fix a track that recorded on one channel
  @Susan-Skelly I'm glad you have been able to resolve your problem, via a rather "clunky" method, but you have still not told us which variant of MM you have, Free, Plus or Premium. I have a suspicion that, if you are using either Plus or Premium,
• Video Pro X

  4 answers, most recent on 9/18/2020

  RE: Installation of extra content.
  @DaveSmith Confirmed. Once done, you cannot go back and check the boxes again. There must be a file somewhere that remembers this. When you downloaded and installed the extra content, did you check the box to keep the files? If so, they should be
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  @nicolas-r @johnebaker Hi Nicolas, John. I have now tried to duplicate what others are experiencing with editing OBS Studio footage John and I can definitely report it is completely mad and close to impossible to use. I have not seen behaviour like
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson You are ranting for the wrong reasons. The program MM2021 is free and you have not paid for it. You can revert back to MM2020 as suggested. What you have paid for is the Loops unlimited, a subscription you may stop, and possible
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  everyone was complaining...............yet these jokers were still pushing 2020 users to buy this crap and most of us did and are now £49 down and pulling our hair out Yes there were lots of bugs. So why did you buy? You don't have to fall for
• Music Maker

  7 answers, most recent on 9/2/2020

  RE: Song Maker not same as in manual
  @Richard-Ranft Hi From the image it looks like you are running the Free version which does not support Song Maker. If you bought the Plus or Premium versions did you activate the free version with the serial number you received - this unlocks the
• Movie Studio

  29 answers, most recent on 9/22/2020

  [Closed] What do I have to do to be able to edit MP4s again?
  I have been using Magix Movie Edit Pro Plus (current version 18.0.3.261 (UPD3)) for more than 3 years. Until now, I have been able to import MP4-files to the timeline and edit them. But now the program says that I need the MPEG-4-Codec, and asks if
• Movie Studio

  272 answers, most recent on 4/1/2021

  RE: Movie Edit Pro 2021 is out - New features
  @pmikep Yes, you should be able to update to 2021 for free, subject to the limitations of the Update Service. You will not get any third party software; that only happens when one pays. I expect that 2021 will overwrite 2020, but that the Video
• Music Maker

  8 answers, most recent on 8/23/2020

  RE: Concerns, complaints and why should I continue to purchase from Magix
  @MIKE-DION Hi . . . . Furthermore I had uploaded all the info regarding my PC (Windows 10) to Magix sometime ago . . . . Where is it? If this was with a bug report, we have no way of seeing that data. As I said before everyone here is a user just
• Other products

  27 answers, most recent on 7/30/2024

  RE: Independence won't load free content
  @Danek-Kaunissaare I think you need to remember that the Mods are all fellow-users, just like you! None of us is a Magix employee. My apologies,I'm new tho the whole Magix realm... I'll keep that in mind! Download and install the free Revo
• Video Pro X

  82 answers, most recent on 9/20/2020

  RE: [Closed] HumbleBundle with Video Pro X11 for 25$ US
  @browj2 @Werks @shgrude Hi Werks. No it doesn't have the new engine. Hi John. [EDIT] I was wrong. Xara is working.   I just noticed he has some white arrows on some of the effects tabs. He needs to download those separately. Here is my complete
• Music Maker

  3 answers, most recent on 8/11/2020

  RE: Magix Musicmaker Premium 2021 (en-US) file version 1.3.46.38
  @Joseph-Washington Hi . . . . Magix Musicmaker Premium 2021 (en-US) file version 1.3.46.38 . . . . The version number you have quoted is the Download Manager that is used for downloading and installing the program. Music Maker 2021 current version
• Movie Studio

  12 answers, most recent on 8/10/2020

  RE: Nudging a clip (Audio mainly) a microscopic amount back or forward?
  Thanks Guys! I opted to downloaded the Free trial version of Magix Pro X .. Wow ..£149 upgrade price to nudge a clip a millisecond back seems a bit excessive....but if it works I might consider it on payday! ! Every couple of years I do upgrade but