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  • Movie Studio
    17 answers, most recent on 1/11/2026
    RE: Very high RAM usage even with a few slides
    This is an ongoing issue. (more then 2 years for me) i dont know what magix is doing somethimes. but while running movie studio 2024 ram is filling up to the point of a system crash. way above 95%. (64gb)even when there are only a few short videos
  • Other products
    3 answers, most recent on 3/26/2026
    RE: Photo manager deluxe - clouds and local drives
    Hi Jeff, Thank you for your answer. I will not delete any photos. I don't like clouds anyway and I am trying to gather all photos in one place - I have an external harddrive that I also use. I must then try to collect all photos there, before
  • Other products
    3 answers, most recent on 3/26/2026
    RE: Photo manager deluxe - clouds and local drives
    @Kanina There are no "dumb questions"! I need to attach the external harddrive everytime I use the programme, correct? Yes, unless you do as I do and keep the external drive permanently connected to your computer. I actually have three external and
  • Photostory
    53 answers, most recent on 11/30/2024
    RE: new photostory 2025 version is completely UNUSABLE and crashes...
    Hi, I load a project I have been working on and all it does is this. No matter how I save a project, when I try opening it up, the "Open recent projects" says empty and when I load it manually, it just sits like this forever. I have 11th Gen
  • Audio Cleaning Lab
    11 answers, most recent on 2/24/2026
    RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
    I started a 30 day trial of ACL 4. Ok it is organized to look like the familiar ACL, but does not have a feature I used a lot namely DirectX plugins. I could add a sharp high Q filter to get rid of one hum frequency, listen to it, then go on to
  • Sequoia
    One answer, on 7/4/2024
    Recordings just stop - CPU/Hard drive Overload
    Hi all, We are facing an issue with hardware and sequoia for broadcast recordings. Main issues, then we are having more then 64 channel recordings, they just stop out of nowhere with CPU/Harddrive overload. Tho we are ussing Xeon e5-1620 with 64 gb
  • Audio Cleaning Lab
    11 answers, most recent on 2/24/2026
    RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
    @clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very
  • Music Maker
    6 answers, most recent on 7/23/2023
    RE: LOOPS *** UNLIMITED!!!
    Emmrecs, do you know how I can get my downloaded soundpools to show up in magix? I subscribe to loops unlimited and every soundpool that I have added was taking to much space so I went in to program settings and set the soundpool folder to my
  • ACID
    5 answers, most recent on 4/23/2024
    [Solved] Acid Pro 7 - recordings not saving, playback cursor not moving
    This is probably a long shot since it's such an old version but I've been unable to find answers on old websites and posts. I still use Acid Pro 7 and it's been running totally smooth and fine for a while now. But suddenly one day, I started having
  • Music Maker
    45 answers, most recent on 5/18/2023
    RE: Music Maker update 31.0.4.50
    I don't know if this will help but when an install or a download starts to loop it can indicate a problem with the harddrive. trouble with read/write. low hard drive space, bad spots on the drive or even the mechanism failing. you can do a hard
  • Video Pro X
    One answer, on 6/18/2023
    [Closed] "this file cannot be opened by the installed version of VEGAS pro"
    Hello, sorry if this is in the wrong section, I'm sorely confused about what product is which.I have a copy of Vegas Pro 15. This is is a fresh install on a new harddrive. When I try to open .veg files created earlier this year, also made in Vegas
  • Music Maker
    5 answers, most recent on 2/9/2022
    [Solved] recording my songs from Musik maker as wave or MP3 or other file?
    I have the Magix music maker 2022 and now learning to do songs..its fun and time comesd now to download some songs to save in my harddrive to listen later as Wave or MP3 file, Question is How do I download/record the song from the program.as a
  • Movie Studio
    9 answers, most recent on 12/6/2020
    [Solved] When starting Movie Edit Pro it always runs the Installation Manager
    I have bought the latest Movie Edit Pro. As usual, with a new version there are less problems but also new problems... Every time I open Movie Edit Pro, it also starts the "Installationsmanager". And I need to "cancel" the dialog. If I hit "yes", I
  • Photostory
    4 answers, most recent on 1/1/2018
    [Solved] Downloaded content location?
    I downloaded the additional content to PhotoStory Deluxe and choose to save this on my harddrive.But where is the downloaded files located?As usual, there seems to be no helpful information at Magix webpage...
  • Samplitude
    3 answers, most recent on 5/7/2019
    RE: [Solved] How to install the independence 12gb library?
    hallo Once you have done it's very easy :) After you copied the DVD's content on your harddrive start the software MAGIX. In the bottom area you will fine e tab named  "VST", clic on it. Now you choose the entry "Empty" end select the VST
  • Rescue Your Videotapes!
    4 answers, most recent on 4/10/2023
    Not recording full length
    Not recording the full tape Hello! I have been using the Rescue Your Videotapes! 8th Edition (purchased in 2020) to digitalise my old VHS tapes. I have finally gotten back to doing it for the rest of my tapes, and have been using my old laptop, a
  • Samplitude
    3 answers, most recent on 11/9/2022
    External harddrive & offline access
    I need to know if the 70gig of virtual instruments and plugins is inclusive with the DAW ?. Is the 47 vita instruments included, or are they in addition to these the 47 offered? Also,will I be able to download and store all these on an external
  • Movie Studio
    67 answers, most recent on 9/16/2022
    RE: playing video
    @derek-brown Hi, yes if your PC struggles to play a file proxies will help. Google - 'What is a proxy video file? A proxy video is a duplicate, transcoded file of a project's source footage that is smaller in data size and lower in resolution than
  • Movie Studio
    67 answers, most recent on 9/16/2022
    RE: playing video
    John Thankyou for your response.I have updated my signature as suggested. I am not sure of what information MediaInfo would provide from my video clip.I have another laptop running Edit pro and can edit render the clip with no issues. The same clip
  • Movie Studio
    19 answers, most recent on 10/10/2022
    No Video preview when transferring VHS tape to windows harddrive
    I have been transferring movies from a mini-DV camcorder to my desktop Windows 10 computer internal hard-drive using a FireWire connection and Movie Studio Platinum 2022 and everything has been working great. Now, I want to transfer VHS tape movies
  • Video Pro X
    25 answers, most recent on 5/16/2022
    RE: Video Pro X Keeps Freezing And Crashing
      @CubeAce sup Cube. it is not a HardDrive Issue I have 3 HD’s with 7TB. It seems to be a software Issue. I read many Reviews with the same issue. I love the software but it performs bad when handling heavy (Avi Formatted videos) and causes
  • Xara Designer Pro
    3 answers, most recent on 8/30/2021
    My email is registered already I have just bought Xara Designer Pro
    BoughtI have just bought Xara Designer Pro today RegisteredIt asks me to register when I bought I had a choice of a guest or a new customer - I chose a new customer I was sent my registration/ product ID/ and Serial number but it did not send me a
  • Audio Cleaning Lab
    2 answers, most recent on 5/12/2021
    MAGIX Audio Cleaning Lab 10 start up message
    Upon start up in Windows 10 I now get the message: -- Cannot save Unlock Key to harddrive. -- Please contact the MAGIX support team. If I click OK it starts fine, I just want to get rid of the message. Also, I now have to have the CD in the drive to
  • Music Maker
    2 answers, most recent on 5/5/2021
    lost serial number and download
    Hi, I purchased music maker 25 in 2019. The laptop I had it on had a new harddrive installed and I'm looking to download and reinstall the program. However, when I go to my account links, I see the product and purchase date but no download link or
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