-14 error lighthope wrote on 4/6/2026, 10:06 AM Getting a -14 error when attempting to install Movie Studio Suite 365 on new computer. Have no other active activations. So far only getting automated responses from Magix. Suggestions? Only antivirus is Windows Defender. Did try turning it off. No success. Back to post
Comments emmrecs wrote on 4/6/2026, 10:52 AM @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering the serial key wrongly in some way!) JeffForum Moderator SP. wrote on 4/6/2026, 11:40 AM @lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/ 1