Getting a -14 error when attempting to install Movie Studio Suite 365 on new computer. Have no other active activations.
So far only getting automated responses from Magix.
Suggestions?
Only antivirus is Windows Defender. Did try turning it off. No success.
Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem.
(It seems you are entering the serial key wrongly in some way!)
Jeff
Forum Moderator
@lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/
Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem.
(It seems you are entering the serial key wrongly in some way!)
I have copy/pasted the serial number several times.
I followed the advice in the link. Magix has not responded so far.
@lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/
It just gives me the same programme I have already downloaded and installed.