Comments

CubeAce wrote on 3/17/2020, 8:15 AM

Not really, but you could do a thorough uninstall and reload the program from the servers. That way you should start with an earlier version. Then it is a case of stopping MEP from updating. Equally it could be any one of the newer Windows updates that have caused this so may still not work.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

ka1n0 wrote on 3/17/2020, 10:12 AM

Nah, was definitely the Magix update during today.

Why don't developers test themselves before releasing new updates? E.g. record 10 min with Bandicam (it's even free) in Xvid codec, then start to cut. Do 50 cuts and fade them together, do some other 20 cuts and you notice Magix hanging/dying... and then fix it. God d.it :))

CubeAce wrote on 3/17/2020, 11:54 AM

@ka1n0

I'm sure they do test as much as they can but think of the amount of variation in individuals using a program and the amount of variation in system specs. This type of thing should be reported directly to Magix rather than here if you are sure it's a coding problem. They do look at queries that go through the support section rather than here on the user forums and try to correct anything that comes to light. They may not be aware of this problem.

Use the support button at the top of this page.

Last changed by CubeAce on 3/17/2020, 11:55 AM, changed a total of 2 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 3/17/2020, 3:16 PM

@ka1n0

Hi

. . . . Bandicam (it's even free) in Xvid codec, then start to cut. Do 50 cuts and fade them together, do some other 20 cuts . . . .

Please upload a MediaIndfo analysis - from the Text view in MediaInfo - of one of the AVI's that shows this issue?

Also read this topic and provide details of your computer system and Windows version as detailed in the linked to topic - putting them in your Signature for future reference in case of issues would also help.

Why are you using the AVI - XVid codec combination ?

Does the same issue occur if you use a MP4 and h.264 codec?

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

ka1n0 wrote on 3/18/2020, 4:13 AM

Thanks.

The Text-View of MediaInfo for the video file:

General
Complete name                            : A01-2020-03-17.avi
Format                                   : AVI
Format/Info                              : Audio Video Interleave
File size                                : 136 MiB
Duration                                 : 12 min 52 s
Overall bit rate                         : 1 480 kb/s
Writing application                      : Bandicam 4.5.4.1624 / GDI

Video
ID                                       : 0
Format                                   : MPEG-4 Visual
Format profile                           : Simple@L1
Format settings                          : BVOP
Format settings, BVOP                    : Yes
Format settings, QPel                    : No
Format settings, GMC                     : No warppoints
Format settings, Matrix                  : Default (H.263)
Codec ID                                 : XVID
Codec ID/Hint                            : XviD
Duration                                 : 12 min 52 s
Bit rate                                 : 1 273 kb/s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.046
Stream size                              : 117 MiB (86%)

Audio
ID                                       : 1
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Codec ID                                 : 55
Codec ID/Hint                            : MP3
Duration                                 : 12 min 52 s
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Channel(s)                               : 1 channel
Sampling rate                            : 48.0 kHz
Compression mode                         : Lossy
Stream size                              : 17.7 MiB (13%)
Alignment                                : Split across interleaves
Interleave, duration                     : 24  ms (0.72 video frame)
Interleave, preload duration             : 11  ms

 

Why are you using the AVI - XVid codec combination ?

Because it comes with Bandicam and is lossless (if set to CBR 100).

 

Does the same issue occur if you use a MP4 and h.264 codec?

I haven't tried. But as I remember from other cuts last year (other Magix version!): No.

ka1n0 wrote on 3/18/2020, 4:13 AM

I can also send to the developers:

1. Video file

2. Complete project folder and cut file

emmrecs wrote on 3/18/2020, 4:35 AM

@ka1n0

The information which @johnebaker requested about your computer itself could also be very useful!

As for sending files etc. to the developers, you would need to first use the Support button in the header of any forum page to raise a ticket and then suggest that you were willing to share files which demonstrate the problem. This is a user to user forum, not a direct contact with Magix support.

HTH

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

ka1n0 wrote on 3/18/2020, 5:34 AM

It is a standard PC with Windows 10:

Windows 10 Pro
Processor: Intel(R) Core(TM) i7-47705 CPU @ 3.10GHz 3.10 GHz
Installed memory (RAM): 16,0 GB (15,9 GB usable)
System type: 64-bit Operating System, x64-based processor

johnebaker wrote on 3/18/2020, 7:05 AM

@ka1n0

Hi

Thanks for the Mediainfo data.

I suspect your crashing may be due to one or more issues with XVid AVI files, this will occur if MEP video mode is set to Compatibility mode in MEP.

In MEP, Program settings, Display options tab, that Video Mode is set to Standard mode (Direct 3D, hardware acceleration).

IMHO the AVI settings: h.263, low bitrate and CBR setting in Bandicam are also hitting the quality of your recording and stability in video editors.

I screen record, using a different program, to MP4, h.264 codec, VBR (max bitrate of 5000 kbs) and Constant framerate. This gives a very good quality recording and is more compatible format with video editors.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

ka1n0 wrote on 3/18/2020, 7:25 AM

Thanks. Standard mode is already active.

I need CBR 100 to have lossless quality. In the past I used TSCC Techsmith, but Magix Video Edit always crashed. Took me so many hours to do the cuts... So I jumped to Bandicam with Xvid.

It worked well so far. Just the update (I suppose) did not good. But I finished the cut today, Magix crashed about 10 times...

I will report back if I find out some new details about the issue (when doing the next cuts). Thanks 😀

 

Scenestealer wrote on 3/18/2020, 4:22 PM

@ka1n0

Hi

Which version number of MEP were you on before the upgrade? The most recent couple of versions of MEP have a new video engine which may have trouble with your now quite old generation processor and integrated GPU.

Is your Intel GPU active and is it on the most recent driver recommended by your PC manufacturer? Note: "most recent" may be quite old for the HD4600 iGPU (2015 or 2016).

I need CBR 100 to have lossless quality.

I don't understand that! CBR at that resolution and low bitrate would be anything but lossless. Also it says lossy in the Media info and does not indicate whether the video is CBR.

Peter

 

Last changed by Scenestealer on 3/18/2020, 4:31 PM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

CubeAce wrote on 3/18/2020, 8:02 PM

@Scenestealer

Hi Peter. Looking at videos for Bandicam it could easily be variable frame rate. Lots of video how to's at the Bandicam website or on YouTube.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

ka1n0 wrote on 3/19/2020, 3:38 AM

@Scenestealer I am using an AMD Radeon HD 7700 with latest drivers. That should be sufficient for such a 720p video, even if CBR is 100.

Any other codec that is lossless? In Bandicam I can choose different ones and even add new ones.

Note that TSCC does *not* work with Bandicam. After choosing it, it states "Please install Camtasia Studio screen recorder."

 

PS: Thanks for the tip with update the Intel graphic driver. I realized that the one I had was from 10/2017, the new one is from 11/2019. 👍 I have to cut another video project today and report back if something has changed.

ka1n0 wrote on 3/19/2020, 4:37 AM

UPDATE: Magix crashed again. I was cutting a similar video file as above, the recording was with CBR 3000kb/s, then it started to freeze until the software restarted by itself.

Is there any magix log on my PC that reveals the problem?!

johnebaker wrote on 3/19/2020, 5:18 AM

@ka1n0

Hi

. . . . Magix crashed again. I was cutting a similar video file as above, the recording was with CBR 3000kb/s, then it started to freeze until the software restarted by itself . . . .

IMO you will always have issues with the AVI files and MEP - this is not a bug/fault with MEP. This type of AVI file is known to cause issues in several different video editors.

Bandicam have a table of recommended codecs here.

For your PC, recording as MP4 h.264 VBR, second row of table, is the option to go for.

Using CBR is not necessary, nor advised - it does not allow the encoder to use more data bits where needed, seriously hurting the quality of the recorded video, this is more so at the low video bitrate settings used for the AVI.

John EB

Last changed by johnebaker on 3/19/2020, 5:21 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

ka1n0 wrote on 3/19/2020, 6:53 AM

Bandicam have a table of recommended codecs here.

Thanks a thousand! ❤ I am going to try the recommended mp4 codec next.

ka1n0 wrote on 3/19/2020, 9:26 AM

Update: I did the recording with MP4 H264 (AMD), and also the cutting.

One crash happened. But yes, it is way more stable with this codec 👍