Comments

CubeAce wrote on 2/16/2020, 10:11 AM

@Gary-Brown

Have you gone to your Magix account and de-registered the previous install on the previous machine?

If you purchased an upgrade it is still linked you your original program purchase.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

emmrecs wrote on 2/16/2020, 10:40 AM

@Gary-Brown

In addition to what @CubeAce (Ray) has written, I'm a little confused by your statement that you received the CD in the mail because your screenshot clearly shows that the installer is attempting to download the necessary files for VPX from the Magix servers. Is it the case that the CD actually contains only the Magix Download Manager?

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Gary-Brown wrote on 2/16/2020, 10:55 AM

Im getting 1603 error code also and I believe I did un register for the old machine.

 

Gary-Brown wrote on 2/16/2020, 11:27 AM

I'm getting the same error code when I try to download for the website

 

Gary-Brown wrote on 2/16/2020, 11:34 AM

Here's a screen shot just now when I tried to install the program

johnebaker wrote on 2/16/2020, 11:46 AM

@Gary-Brown

Hi

The 1603 error and the error message indicate you do not have the correct security permissions or something is blocking the installation eg the antivirus program you have installed.

The account you log on to the computer with must be an Administrators account.

If you are using Windows Defender it is probable that the Protected folders feature is blocking the install - try turning this off by:

  1. Open Windows Start menu.
  2. Type Windows Security and open it
  3. Select Virus & threat protection in the left action bar.
  4. Scroll down to Ransomware protection on the right pane.
  5. Click Manage ransomware protection.
  6. Turn off Control folder access option.

Then follow this procedure to install VPX.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Gary-Brown wrote on 2/16/2020, 1:06 PM

Thanks for the input. I've been dealing with this for the past week. Again Thanks for the help.