Cannot see video after import of .avi files


Alan-Wade wrote on 5/26/2023, 9:23 AM


John, yes I am using Windows 11 Pro Arm 64 version. I think Parallels required that version for their latest VM software. I just installed Quicktime For Windows 7.7.9, with the same result in MS23. That Quicktime actually does play the avi file in the Windows environment, but no luck in MS23. I even tried removing the tick on "avi import" again before loading a file, but that trick still didn't work. It only seems to make everything slow WAY down in MS23 when I do load an avi file.

On a happy note, this has been my only issue with the Parallels VM (I am assuming that is the conclusion). I really only use the VM for Excel, Powerpoint, Lightroom, Quicken and MS23. If I need convert all my avi-dvsd to mp4, I'm good; I'll just do it. Maybe that's a better path for the long term anyway.

Gid wrote on 5/26/2023, 9:32 AM

@Alan-Wade Hi, Quicktime has a lot of horror stories about it, installing it is only for the codecs that come with it, I have it installed but never open it or signed into any of the preferences internet options, the codecs that come with it just allow other programs to play files like .mov. 👍

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Alan-Wade wrote on 5/26/2023, 9:43 AM


Yes, once I finished the experiment in MS23 (any QT codecs didn't help) I went back and uninstalled it.

me_again wrote on 5/26/2023, 11:43 AM


Alan, it would be interesting to hear what Magix think about this problem. It must surely be in their interests to find our why an AVI file won't load. In "different" cicumstances or at the very least suggest what to do about it.

Any chance you could raise a support ticket?


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AAProds wrote on 5/27/2023, 2:00 AM


Alan, try FFDShow. You set it to decode various file types. It might work in your Parallels environment. Here's my tute:

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